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AlterG VIA-Gen 3 Series User Manual

Anti-gravity treadmill
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VIA-Gen 3 Series Anti-Gravity Treadmill
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  • Page 1 VIA-Gen 3 Series Anti-Gravity Treadmill ® User Manual...
  • Page 2 Neoprene is a registered trademark of DuPont Corporation. Polar is a registered trademark of Polar Electro, Inc. Klear Screen is a registered trademark of Meridrew Enterprises. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 3: Table Of Contents

    Creating End-of-Session Reports ..................29 Emailing Reports .........................31 Saving and Exporting Reports to USB .................31 Emergency Extraction Procedures ................32 Emergency Scenarios ......................32 Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 4 Repairs..........................62 Air Pressure ........................62 Treadmill ..........................62 Leaks ..........................62 System Errors ........................62 Appendix D: EMC Statement ..................63 Appendix E: Warranty ....................64 Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 5: Owner Responsibility

    The owner/user of the AlterG Anti-Gravity Treadmill has the responsibility to report any serious incident that has occurred in relation to the operation of the device to AlterG and to the nationally recognized competent authority. Any unauthorized maintenance, repairs or equipment modification activities may void the Anti-Gravity Treadmill Product Warranty.

  • Page 6: Indications And Contraindications For Use

    Indications and Contraindications for Use Statement of Intended Use The AlterG Via Anti-Gravity Treadmill provides unweighting of the user’s body weight in addition to normal treadmill functions. The unweighting allows patients and individuals to do standing exercises, walk, or run with reduced impact on their musculoskeletal system.
  • Page 7 Consult a qualified electrician before using any extension cords. Long extension cords may cause a • voltage drop to the Anti-Gravity Treadmill, which may cause it to operate improperly. AlterG provides a 15ft (4.6m) power cord. Do not operate the Anti-Gravity Treadmill in wet or damp environments.
  • Page 8 AlterG Anti-Gravity Treadmill. Always check with your healthcare professional prior to use of this product. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 9: Introduction

    Anti-Gravity Treadmill upon delivery for any damage that may have occurred during transportation. Take photographs and report any damage immediately to the shipping company and AlterG. When you sign for the shipment of your Anti-Gravity Treadmill, you are taking responsibility for any damage that may occur before installation.

  • Page 10: Grounding Requirements

    Gravity Treadmill power cord includes a grounded plug. This plug must be plugged into an appropriate receptacle that is properly installed and grounded in accordance with the current National Electrical Code as well as all local codes and ordinances. If you are at all unsure of these requirements, contact AlterG or a qualified electrician.

  • Page 11: Transporting Your Anti-Gravity Treadmill

    Key components for operating the Anti-Gravity Treadmill are labeled in the photos below. Touchscreen Cockpit handrails Console and Magnets (underside of safety lanyard each handrail) Bag handles (each side of opening) opening Step plate Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 12 Lock bar Power outlet and power switch Rubber mat Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 13: Operation

    Note: The shorts are latex-free (stretch Nylon with a Urethane laminate). Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 14 The “Cockpit Unlocked” message appears on the screen to indicate that the cockpit is unlocked. Follow the instructions on the screen. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 15 4. With the cockpit at the correct height, make sure it “clicks” into place, and then push the lock bar forward (away from you) until it is fully engaged. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 16 If the bag needs to be repositioned while the user is exercising, stop the session. You can then change the height of the cockpit. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 17 The zipper provides a means of quickly attaching and detaching the user from the bag, simplifies hygiene, and provides a custom fit for users of all sizes. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 18 The “Safety Lanyard is removed” message is displayed. 3. Continue to “Starting and Completing a Workout Session”. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 19: Starting And Completing A Workout Session

    3. Tap Start Session to start your workout session. Inactivity will cancel your completed calibration. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 20 When the treadmill turns on, it is programmed for forward ambulation. To walk backwards, tap the minus control until Speed displays negative numbers. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 21 Tap Stop to end resume the exercise session, tap the button again exercise session (Resume). Tap Pause to pause treadmill, tap again to resume Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 22: Stepping Out Of The Anti-Gravity Treadmill

    The session metrics, by default, are displayed on the top portion of the screen. The session elapsed time, calories burned, pace, and distance traveled are displayed. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B...

  • Page 23: Calories

    Reference http://42.195km.net/e/treadsim/ for more information on how the AlterG Anti-Gravity ® Treadmill calculates calories burned. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 24: Heart Rate Monitoring

    Heart Rate Monitoring Heart Rate Monitor The AlterG Treadmill display is designed to receive a user’s heart rate in conjunction with the use of a Polar ® (Chest Strap) Heart Rate Monitor. Polar chest straps can be purchased at most popular sporting goods stores or online.

  • Page 25: Operating Hd Video Monitoring System

    The front camera is permanently affixed inside the treadmill bag. A live video showing the user’s gait is displayed in the middle of the display area. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 26: Operating Gait

    For more information, see “End-of-Session Reporting”. You can adjust any of the treadmill controls while recording (Body Weight %, Incline %, and Speed). Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 27: Cross-Over Gait

    Tap the option again to turn this mode off. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 28: Operating Pain

    It is up to the therapist to ask the patient to set their pain levels throughout the session. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 29: Pain Results

    Operator or User Action Screen 1. When a session is stopped, the Session Complete screen appears. To create a report, tap Create Report. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 30 You can send the report to an email address (go to “Emailing Reports”) or export the report to a USB key (go to “Saving and Exporting Reports to USB”). Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 31: Emailing Reports

    Tap OK. Note: You can save as many reports as you want, as long as there is enough space on your USB key. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 32: Emergency Extraction Procedures

    IMPORTANT NOTES: 1. Do not unlock the cockpit until you read further. 2. The treadmill belt on the AlterG Treadmill does not lock in place, so secure it by holding your foot against it at the rear of the treadmill.

  • Page 33: Settings

    Send Logs, Set Date of Service, Blower Usage, and Total Mileage. Note: Some options may be inaccessible (grayed out). Webcam. Start and stop the webcam • camera. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 34: Preferences

    In the Manage Emails screen, use the on- screen keyboard to enter the clinician’s name and email address and tap Add. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 35: Support - Tech Support

    1. To go to the Support screen, tap Support on the navigation bar in the Settings screen. 2. To reach Tech Support, tap the Tech Support option. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 36: Support - Restart App

    Anti-Gravity Treadmill to remain on at all times, we recommend turning off the unit when not used on a frequent basis. Operator Action Screen Tap the Shutdown PC option in the Support screen. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 37: Support - Log Off

    3. To switch to mirror mode, tap Mirror. This reverses the position of the user’s feet. 4. To stop the camera, tap Stop. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 38: Calibration

    The Wi-Fi connection can be set up after installation if the facility has a USB keyboard and the Wi-Fi network information. Please contact the AlterG Service Team if you need assistance with connecting to your Wi-Fi network.

  • Page 39: Creating Alterg Assistant Custom Workouts

    Creating AlterG Assistant Custom Workouts You can create your own workouts for the AlterG Pro Slat Belt Anti-Gravity Treadmill using AlterG Assistant online. After you create a workout, save it to an XML file, and copy it to a USB key.
  • Page 40 7. Copy the file from your hard disk to a USB key. Note: We recommend that you use an empty USB key. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B...

  • Page 41: Alterg Assistant Pre-Programmed Workouts

    The available AlterG Assistant pre-programmed workout programs are listed below. 20-minute Run @ 80% Body Weight (BW) Seconds Incline Speed (MPH) Forward Run/Retro Walk Combination Seconds Incline Speed (MPH) Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 42 Forward Run/Retro Walk Combination Seconds Incline Speed (MPH) -2.5 -2.7 Retro Running Intervals, Medium Pace Seconds Incline Speed (MPH) -2.5 -4.5 Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 43 -4.5 Retro Walking, Medium Pace Seconds Incline Speed (MPH) -2.5 -2.7 -3.1 Retro Walking, Slow Pace Seconds Incline Speed (MPH) -2.3 -2.5 Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 44 Incline Speed (MPH) Running Slow Pace @ Average 50% Body Weight (BW) Seconds Incline Speed (MPH) Walk/Rest/Run Interval Seconds Incline Speed (MPH) Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 45 Speed (MPH) Walking, Fast Pace Seconds Incline Speed (MPH) Walking, Medium Pace Seconds Incline Speed (MPH) Walking, Slow Pace Seconds Incline Speed (MPH) Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 46: Labels, Locations, Interpretation

    State of California to cause cancer or birth defects or other reproductive harm. For more information, visit www.P65Warnings.ca.gov. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 47 Because the high voltage can cause serious injury or death, only a qualified AlterG service technician should attempt any repairs. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 48 It also indicates the location of the USB port. Note: The USB is not a charging port, and will not power devices. It is for data transfer only. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 49: Preventive Maintenance

    Disinfection Shorts Cleaning and Disinfection Before the user puts on or takes off the AlterG’s Shorts, make sure they always remove their shoes. • Keeping shoes on while putting on the shorts puts a great deal of stress on their seams and will significantly reduce the life of the shorts.

  • Page 50: General Cleaning And Inspection

    Regular cleaning and wiping of the surfaces after each use is recommended. Following exposure to infectious agents, clean the surfaces of the treadmill in accordance with CDC guidelines or consult AlterG, Inc. Note: The bag fabric does not contain latex. General Cleaning and Inspection Periodic cleaning and inspection will help lengthen the life of your Anti-Gravity Treadmill and keep it looking good.
  • Page 51 Note: If your Anti-Gravity Treadmill is exposed to the sun, it is necessary to order a special window cleaner that contains UV protection. For a list of retailers and distributors in your area, contact AlterG or visit Amazom.com and order the IMAR™ Strataglass protective cleaner.

  • Page 52: Bag Maintenance

    2. You can suspend the bag for better access by securing the bag to the cockpit, and then raising and locking the cockpit. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 53 6. Insert the end of the bag zipper into the pull tab on the conning tower zipper, making sure it is fully inserted and the teeth on both zipper halves line up. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 54 3”x3” tear aid patch or 107588 1-1/2” tear aid strip (3”-4 “ length) to seal. Make sure the gap is completely covered. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 55: Bag Removal Procedure For Cleaning

    It may be easiest to start with the rear bar. 4. Using a socket wrench with a 10mm socket, unscrew the fasteners from the standoffs. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 56 As shown in the second photo, the bag has been released on both sides and the back. The front of the bag remains attached. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 57 The treadbelt moves freely as you roll it by hand. Bag Reattachment 1. Reattach the bag, lining up the holes with the corresponding standoffs on the frame. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 58 2. Replace the bag-retaining bars on the frame. Replace and hand-tighten all fasteners. Make sure they are snug. Do not over-tighten. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 59: Appendix A: Anti-Gravity Treadmill Specifications

    • Blue Conductor: Neutral • Brown Conductor: Line Ground Conductor: Green/Yellow • Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...
  • Page 60 GTIN (14 digits) EU Basic UDI-DI 61495 850022788000 0850022788Fit6Q Fit X 61495 850022788017 0850022788FitX5U 61495 850022788024 0850022788Via82 Via X 61495 850022788031 0850022788ViaX7K Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 61: Appendix B: Options And Accessories

    Appendix B: Options and Accessories Please visit the AlterG website or contact your AlterG Sales representative for available options and ordering. Lifeward CA, Inc ꞏ 48368 Milmont Drive, Fremont, CA 94538 ꞏ (510) 270-5900 ꞏ AlterG.com D000923Rev. B 9-Apr-24...

  • Page 62: Appendix C: Troubleshooting

    Appendix C: Troubleshooting In most cases, repairs to your Anti-Gravity Treadmill must be completed by an AlterG qualified technician. CS@golifeward.com Contact your AlterG representative, or request repairs at Before requesting help from a repair technician, you can troubleshoot the problems and potentially resolve them.

  • Page 63: Appendix D: Emc Statement

    Portable and mobile RF communications equipment can affect the Anti-Gravity Treadmill • The use of accessories, transducers and cables other than those specified by AlterG Inc., may result • in increased EMISSIONS or decreased IMMUNITY of the EQUIPMENT.

  • Page 64: Appendix E: Warranty

    If you choose not to purchase an Extended Warranty from AlterG, you will be billed at the then current rates for parts and labor plus any travel and/or shipping needed for any service of the product after the initial one (1) year Warranty expires.

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