Troubleshooting Guide - KitchenAid KCO128BM Manual

TROUBLESHOOTING GUIDE

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
PROBLEM
If the oven fails to start
If the problem cannot be
corrected
If the wrong temperature
unit is displayed
Upper cooking elements
visibly glow, but bottom
cooking elements do not
If "E1 or E2" flashes on the
display and a chime sounds
If "PF" is shown on the
display
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WARNING
Electrical Shock Hazard
Check to see if the oven is plugged into a grounded 3 prong
outlet.
Check to see if the fuse in the circuit breaker box to the oven is
in working order.
See the "Warranty and Service" sections.
Do not return the Countertop Oven to the
retailer – retailers do not provide service.
Press and hold the Options button for 3 seconds to switch
between Fahrenheit (°F) and Celsius (°C) temperature units.
The upper cooking elements use higher power for better
browning performance. The lower cooking elements are on,
but may not visibly glow like the upper cooking elements. This
is normal and your Countertop Oven is working properly.
The NTC Sensor may not be working. This issue can not be
corrected. Please see the "Warranty and Service" sections.
The oven will display "PF" when it is powered up for the first
time, or has experienced a power failure. If a cooking function
was in process, dispose of food; it might not be thoroughly
cooked.
SOLUTION
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