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Troubleshooting guide
The oven does not work:
•
Check the mains electrical power and ascertain whether the oven is connected to the electrical
supply.
•
Switch the oven off and then on again to see whether this eliminates the fault.
The electronic programmer does not work:
•
If the display shows the letter " F" followed by a number, contact your nearest After-Sales Service.
In this case, specify the number after the letter " F".
After-Sales Service
Before contacting the After-Sales Service:
•
See whether you can solve the problem with
the help of the suggestions given in the
"Troubleshooting guide".
•
Switch the appliance off and then on again to
see whether the problem has been eliminated.
If the fault persists after you have carried out
the checks listed above, contact your nearest
After-sales Service.
Always specify:
•
a brief description of the fault;
•
the type and exact model of the oven;
•
the service number (number after the word
"Service" on the rating plate), located on the
right-hand edge of the cooking compartment
Cleaning
Do not use steam cleaners.
–
Do not clean the oven until it is cool to the
–
touch.
Disconnect the appliance from the mains
–
power supply.
Oven exterior
IMPORTANT: do not use corrosive or abrasive
detergents. If any of these products comes into
contact with the appliance, clean immediately
with a damp cloth.
•
Clean the surfaces with a damp cloth. If it is
very dirty, add a few drops of washing up
detergent to the water. Finish off with a dry
cloth.
Oven interior
IMPORTANT: do not use abrasive sponges or
metallic scrapers or scourers. Over time, these
can ruin enamelled surfaces and the oven door
glass.
(visible when the oven door is open). The
service number is also indicated on the
guarantee booklet;
•
your full address;
•
your telephone number.
If any repairs are required, contact an authorised
After-Sales Service (to guarantee use of original
spare parts and correct repair).
•
After every use, leave the oven to cool and
then clean it, preferably while it is still warm, to
remove any deposits or stains caused by food
residues (e.g. food with a high sugar content).
•
Use oven cleaners and follow the
manufacturer's instructions carefully.
•
Clean the door glass with a suitable liquid
detergent. The oven door can be removed to
facilitate cleaning (see MAINTENANCE).
•
Do not clean the Artisan cavity plug
immediately before running an Artisan
cooking cycle.
Observe the following recommendations
•
when cleaning the round stainless steel
cover of the fan and the Artisan plug plate
(Twelix Disc):
–
use a soft cloth (microfibre is best)
dampened with water or glass detergent.
–
do not use absorbent kitchen paper,
which can leave traces of paper and
streaks on the glass.
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