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Fix issues : Hardware issues
Screen is frozen or won't respond
Tip: If your screen goes black when the phone rings so you can't answer the call,
Phone app.
If your screen lags or blurs motion between actions,
If your phone freezes, stops responding, or is stuck on a blank or white screen, try the following:
1.
Restart your phone. Hold down the Power button for about 30 seconds.
2.
If this doesn't work, charge your phone for at least 5 minutes. Then, while connected to the charger,
restart again by holding down the Power button for 30 seconds.
If your phone freezes again, check for a larger issue:
1.
Restart your phone to unfreeze it.
2.
Check if a software update is available
3.
Check available storage
You may see issues if your phone's internal storage is almost full. To free up space, remove unnecessary
files and clear cached data.
4.
Check for app updates.
If you can't unfreeze the phone,
be causing the issue.
A factory data reset will remove all data from your phone.
for your phone.
and
clear space
if needed.
reset your phone
raise your refresh
rate.
to factory settings, to remove any processes that may
325
clear data
for the
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