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Fault
No water is visible in
the drum.
The spin cycle runs
several times.
The appliance is vi-
brating, 'wandering'
and making loud
noises during the spin
cycle.
High spin speed not
reached.
The programme dura-
tion changes during
the wash cycle.
Whooshing, hissing,
whirring or sucking
noises.
Banging noises, rat-
tling in the drain
pump.
Insufficient cleaning or
detergent residues on
the laundry.
Cause and troubleshooting
Not a fault. Water is below the visible area.
No action required.
Not a fault. The appliance eliminates an imbalance by
repeatedly redistributing the laundry.
No action required.
Appliance is not correctly aligned.
Align the appliance. → Page 15
▶
The appliance feet are not fixed.
Secure the appliance's feet. → Page 15
▶
Transit bolts have not been removed.
Remove the transit bolts. → Page 13
▶
The appliance is using a reduced spin speed to elim-
inate an imbalance.
No action required.
Not a fault. The programme sequence is optimised
electronically, another rinse cycle is switched on due
to heavy foam build-up, or an imbalance is eliminated.
No action required.
Not a fault. Water is pumped in, detergent and fabric
softener is dosed, function tests are performed, or de-
tergent solution is pumped out.
No action required.
A foreign object is in the drain pump.
Clean the drain pump. → Page 41
▶
Detergents may contain water-insoluble substances
that deposit on the laundry.
Start the Rinse programme or brush out the laun-
▶
dry after drying.
The detergent in the dispenser is unsuitable or
thickened.
Check whether the detergent is suitable. → Page 31
1.
Check whether the detergent in the dispenser has
2.
thickened.
If the detergent is unsuitable or has thickened,
3.
empty it out and clean the dispenser. → Page 40
The basic dosage is not correctly adjusted.
Set the basic dosage. → Page 36
▶
Troubleshooting en
49
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