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42 TROUBLESHOOTING
Problem
Washer will not turn
on.
Wash cycle time is
longer than usual.
Incomplete or no
dispensing of
detergent
Washer will not
operate.
Power cord is not properly plugged in.
• Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz
outlet.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified election.
The washer automatically adjusts the wash time for the amount of laundry, water
pressure and other operating conditions.
• This is normal. The washer adjusts cycle time automatically to provide optimal results for
the selected cycle. The time remaining shown in the display is only an estimate. Actual time
may vary.
Detergent compartments clogged from incorrect filling.
• Make sure that detergent and additives are put into the correct dispenser compartments.
• For all detergent types, always make sure that the dispenser drawer is fully closed before
the start of the cycle.
Too much detergent used.
• Make sure that the suggested amount of detergent is used according to the
manufacturer's recommendations. You may also dilute the detergent with water to the
maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency)
detergent.
- Always use as little detergent as possible. HE (High-Efficiency) washers need very little
detergent to achieve optimum results. Using too much detergent will cause poor wash
and rinse performance and may contribute to odors in the washer.
Insufficient water supply
• Make sure that both hot and cold water faucets are turned on all the way.
Normal residue
• It is normal for a small amount of detergent to remain in the dispenser. If this residue
builds up, it can interfere with normal dispensing of detergents. Refer to the cleaning
instructions.
Control panel has powered off due to inactivity.
• This is normal. Press the Power button to turn on the washer.
Washer is unplugged.
• Make sure that the power cord is plugged securely into an electrical outlet.
Water supply is turned off.
• Turn both hot and cold faucets fully on.
Controls are not set properly.
• Make sure that the cycle was set correctly, close the lid and press the Start/Pause button
to start the wash cycle.
Lid is open.
• Close the lid and make sure that noting is caught under the lid preventing it from closing
completely.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be
on a dedicated branch circuit.
Start/Pause button was not pressed after the cycle was set.
• Press the Power button then reselect the desired cycle and press the Start/Pause button.
If the Start/Pause button is not pressed within a certain time, the washer will be turned
off. (The time varies by model, from 4 to 60 minutes.)
Possible Cause & Solution
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