LG WT7900HBA Owner's Manual
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LG WT7900HBA Owner's Manual

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OWNER'S MANUAL
WASHING MACHINE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WT7880H*A / WT7900H*A
www.lg.com
MFL68267072
Copyright © 2020-2022 LG Electronics Inc. All Rights Reserved.
Rev.10_120822

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  • Page 1 Scan to see the online manual. OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WT7880H*A / WT7900H*A www.lg.com MFL68267072 Copyright © 2020-2022 LG Electronics Inc. All Rights Reserved. Rev.10_120822...

  • Page 2: Table Of Contents

    Loading the Washer Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Special Care Features Options and Extra Functions 33 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 37 MAINTENANCE Regular Cleaning Periodic Maintenance Care in Cold Climates 42 TROUBLESHOOTING...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics customer information center for instructions before resuming use.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not modify or extend the power cord. • If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. •...

  • Page 6: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the product on a firm and level floor. Operation •...

  • Page 7: Product Overview

    • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View...
  • Page 8 PRODUCT OVERVIEW Accessories Included Accessories Tie Strap † Leg Holders † Refer to the installation guide included with the leg holders for instructions on proper usage. Required Accessories (sold separately) Hot and Cold Water Hoses Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Model WT7880H*A / WT7900H*A Electrical Requirements...

  • Page 9: Installation

    INSTALLATION INSTALLATION Before Installing WARNING • Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.

  • Page 10: Choosing The Proper Location

    10 INSTALLATION Connecting to the Power Supply Final Installation Check Tools Needed Pliers Flat-Blade Screwdriver Level Choosing the Proper • The washer must be installed on firm flooring to minimize vibration during the spin cycle. Location Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.

  • Page 11: Unpacking And Removing Shipping Material

    • Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses.

  • Page 12: Connecting The Drain Hose

    12 INSTALLATION • Connect the blue hose to the cold water NOTE faucet and the red hose to the hot water faucet. • Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years. • Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.

  • Page 13: Leveling The Washer

    INSTALLATION hose can result in flooding and property NOTE damage. • If the drain is large enough for the flange on the hose to fit inside, then do not insert the flange NOTE more than 1 - 2 inches into the drain. •...

  • Page 14: Final Installation Check

    14 INSTALLATION How to Level the Washer the top of the lid. Using these surfaces will result in the washer being unlevel. Position the washer in its final location. • Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level , you can use it to check that the washer is level.
  • Page 15 INSTALLATION • Connect this appliance to a grounded outlet Press the Start/Pause button. conforming to the rating prior to use. Failure to • The test will run for about 3 minutes. do so may result in fire, electric shock, or •...

  • Page 16: Operation

    16 OPERATION OPERATION Before Use Adjust settings. • Default settings for the selected cycle can be changed, if desired, using the cycle WARNING modifier and option buttons. • To reduce the risk of fire, electric shock, or injury • Not all modifiers and options are available to persons, read the SAFETY INSTRUCTIONS on all cycles.

  • Page 17: Sorting Laundry

    OPERATION Sorting Laundry • Use the Bedding cycle for buoyant or nonabsorbent items such as pillows or comforters. Failure to follow this caution can Grouping Similar Items result in leakage. For the best washing results, and to reduce the • Clothing or articles that are waterproof or water possibility of damage to clothing, sort clothing into resistant must be washed in the Waterproof loads made up of similar items.

  • Page 18: Loading The Washer

    18 OPERATION Loading the Washer Bulky Items • Do not wash entire pillows or cushions. Remove General Tips pillow or cushion inserts and wash the covers only. • Check and empty pockets. Paper clips, coins, • Use the Bedding cycle for large or bulky items matches, and other items can damage clothing such as poly-filled jackets, comforters, pillows, and the washer.

  • Page 19: Adding Cleaning Products

    OPERATION Adding Cleaning Products Single-Use Detergent Packs / Gel or Tablet Detergents About Detergent Use Place liquid or powdered detergent packs, or gel or tablet detergents in the tub before loading This washer is designed for use with only HE (High- laundry.
  • Page 20 20 OPERATION • If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser. Fabric Softener Compartment This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle.
  • Page 21 OPERATION Carefully pour the pre-measured amount of bleach directly into the bleach dispenser. • If you are using powdered bleach of any kind, pour it directly into the tub before adding the laundry. • Never add powdered bleach to the liquid bleach dispenser.

  • Page 22: Control Panel

    22 OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE •...
  • Page 23 OPERATION Time and Status Display Estimated Time Remaining • When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. • If the display shows , then the time will be displayed after the load sensing has detected the load size.

  • Page 24: Wash Cycles

    24 OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See the Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see the Sorting Laundry section.
  • Page 25 OPERATION Cycle Deep Wash Description Provides additional water and washes heavily soiled mixed items, except delicate fabrics. Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Medium Available: All Soil Level Default: Normal Available: All Cycle Bright Whites Description This cycle is for washing white items only.
  • Page 26 26 OPERATION Cycle Pre Wash+Normal Wash Temp. Default: Warm Available: All Spin Speed Default: High Available: All Soil Level Default: Normal Available: Normal, Light Cycle Delicates Description Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged. (less than 8 lb) Wash Temp.
  • Page 27 • The default cycle is Small Load, used for normally soiled loads with a few items. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Wash Temp. Default: Warm...
  • Page 28 28 OPERATION Cycle Soak Stain Care Cold Wash Steam Turbo Wash Allergiene Wash+Normal Delicates Perm.Press Towels Speed Wash † Waterproof Downloaded Default : Small Load...

  • Page 29: Cycle Modifiers

    OPERATION Cycle Modifiers Spin Higher spin speeds extract more water from clothes, reducing drying time and saving energy. About Modifier Buttons • Press the Spin button repeatedly until the Each cycle has default settings that are selected desired speed is selected. automatically.

  • Page 30: Options And Extra Functions

    30 OPERATION will be added to gradually increase the water button is not pressed within 60 minutes, the temperature to help remove stains that require washer will shut off and all cycle settings will be treatment at higher temperatures. lost. Any water remaining in the tub will be drained.
  • Page 31 OPERATION Turbo Wash NOTE Adding this option reduces the cycle time while still • This option is automatically deselected if Turbo providing similar wash performance to the same Wash is selected for the Normal, Heavy Duty, cycle without Turbo Wash Sanitary, and Bright Whites cycles.
  • Page 32 32 OPERATION NOTE • Once this function is set, all buttons are locked except the Power button. • When the controls are locked, and the remaining time are alternately shown on the display during the wash cycle. • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.

  • Page 33: Smart Functions

    • Settings Run the LG ThinQ app and sign in with your - Allows you to set various options on the appliance and in the application. existing account or create an LG account to sign in.
  • Page 34 Internet service provider or refer to your wireless router manual. Press the Power button. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, Press and hold the Remote Start button for 3 or errors caused by network connection.
  • Page 35 LG Electronics will also provide open source code FCC RF Radiation Exposure to you on CD-ROM for a charge covering the cost Statement...

  • Page 36: Smart Diagnosis Tm Function

    If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

  • Page 37: Maintenance

    MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
  • Page 38 38 MAINTENANCE Leaving the Lid Open • For other tub cleaning products, follow the cleaner manufacturer’s instructions and After you finish using the washer, leave the lid recommendations. open overnight to allow air to circulate and dry the • Do not exceed the maximum fill line when tub.
  • Page 39 MAINTENANCE Wipe off any moisture with a dry towel or WARNING cloth after cleaning. • The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that To clean the drawer opening, use a small, could enter the valves with the water supply.

  • Page 40: Care In Cold Climates

    40 MAINTENANCE preferably with the faucets wide open for Press the Start/Pause button to start the maximum flow. drain pump for 1 minute. • This will expel some of the antifreeze, NOTE leaving enough to protect the washer from damage. •...
  • Page 41 MAINTENANCE Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. Press the Start/Pause button and check that the water fills properly. When the Drain Hose is Frozen Pour hot water in the washer tub and close the lid.

  • Page 42: Troubleshooting

    42 TROUBLESHOOTING TROUBLESHOOTING The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Before Calling for Service Error Messages Problem...
  • Page 43 TROUBLESHOOTING Problem Possible Cause & Solution The control lock function is on to prevent anyone from changing cycles or operating the washer. CONTROL LOCK • Turn off the control lock function in the control panel. See Control Lock under Options FUNCTION and Extra Functions.
  • Page 44 • Mechanical failure CLUTCH ERROR • Unplug the washer and call for service. Supply voltage is not correct. • Please call LG service center. You can find your local LG service center phone number on SUPPLY VOLTAGE the back cover page. ERROR...
  • Page 45 TROUBLESHOOTING Problem Possible Cause & Solution Vibrating noise Not all leveling feet are resting firmly and evenly on the floor. • See Leveling the Washer in INSTALLATION. Floor is not rigid enough. • Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION. Squeaking noise Packaging materials were not removed.
  • Page 46 46 TROUBLESHOOTING Problem Possible Cause & Solution Washer will not turn Power cord is not properly plugged in. • Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz outlet. House fuse is blown, circuit breaker has tripped, or power outage has occurred. •...
  • Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Washer will not Extremely low water pressure. operate. • Check another faucet in the house to make sure that household water pressure is adequate. Washer is too cold. • If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the Power button.
  • Page 48 • Find the Wi-Fi network connected to your smartphone and remove it, then connect your not connected to the appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and connect the appliance using the Wi-Fi network.
  • Page 49 TROUBLESHOOTING Problem Possible Cause & Solution Your home appliance The router frequency is not 2.4 GHz. and smartphone are • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and not connected to the connect the appliance to the wireless router.

  • Page 50: Limited Warranty

    Should your LG Washer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 51 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 52 If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

  • Page 53: Canada

    ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
  • Page 54 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 55 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 56 If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’...
  • Page 57 Memo...
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  • Page 60 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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