MCZ FLOW COMFORT AIR 10 M1 Installation Manual

Sealed pellet stove

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Installation manual (64 pages)

Installation manual (52 pages)

Installation manual (64 pages)

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INSTALLATION GUIDE

SEALED PELLET STOVE

FLOW COMFORT AIR 10 M1

PART 2 - OPERATION AND CLEANING

Translation of original instructions

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Summary of Contents for MCZ FLOW COMFORT AIR 10 M1

Page 1 INSTALLATION GUIDE SEALED PELLET STOVE FLOW COMFORT AIR 10 M1 PART 2 - OPERATION AND CLEANING Translation of original instructions...
Page 2: Table Of Contents
TABLE OF CONTENTS TABLE OF CONTENTS ....................II 9-FIRST START-UP ......................3 10-SYSTEM REQUIREMENTS ..................4 11-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES ........5 12-STOVE ACCESSORIES CONFIGURATION ..............8 13-COMFORT SETTING ....................10 14-EMERGENCY PANEL ....................16 15-EMERGENCY PANEL FUNCTIONS ................17 16-MANUAL CONFIGURATION ..................18 17-APP FUNCTIONS....................19...
Page 3: 9-First Start-Up
9-FIRST START-UP WARNINGS BEFORE IGNITION GENERAL WARNINGS Remove all parts that may burn from the brazier and the glass (manual, various adhesive labels or any polystyrene). Check that the brazier is positioned correctly and rests properly on the base. The first ignition may not be successful as the feed screw is empty and does not always manage to load the brazier with the required amount of pellets in time to light the flame.
Page 4: 10-System Requirements
10-SYSTEM REQUIREMENTS The MCZ Maestro App is already available on the “Handheld remote control” accessory or will be available in various playstores. STOVE Equipped with MAESTRO system OPERATION For the utmost versatility of use, two Wi-Fi modules have been designed, supporting priority connection with your smartphone and/or handheld remote control (optional).
Page 5: 11-First App Start-Up And Association With Mcz Stoves
11-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES The app lets you communicate with MCZ stoves using two technologies: • home Wi-Fi • remote Wi-Fi HOME WI-FI Point-to-point connection between the telephone and the stove, to communicate with the stove without relying on routers or internet connections.
Page 6 11-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES IMPORTANT!! Do not lose or remove the QR code from the stove. If the stove is reset and/or the smartphone and/or handheld remote control are changed, you must have the QR code and passwords available to configure the system.
Page 7 11-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES MANUAL MODE The QR code and the passwords are located at the back of the stove and in the warranty. In this case, the codes must be used. EXAMPLE OF QR AND PASSWORD LABEL If the stove cannot be configured using the QR code, it can be done using the DIRECT or REMOTE key.
Page 8: 12-Stove Accessories Configuration
In order to configure the accessories, the mobile phone must be near the accessories. CONFIGURATION OF REMOTE WI-FI MODULE FROM MCZ MAESTRO APP To do this, connect to the stove in home mode through the app. From the “settings” / “basic settings” menu, select the configure accessories item: if there are still accessories to be configured, the two keys can be selected.
Page 9 12-STOVE ACCESSORIES CONFIGURATION CONFIGURATION OF WI-FI TEMPERATURE PROBE FROM MCZ MAESTRO APP The Wi-Fi temperature probe (ACCESSORY) is supplied without batteries. From when the batteries are inserted, the probe can be configured within the next 8 minutes. Therefore insert the three AA batteries shortly before you are ready to proceed with the configuration.
Page 10: 13-Comfort Setting
13-COMFORT SETTING Maestro technology allows the heater to express its utmost potential with even an easier and more intuitive use. A real integrated micro- computer communicates with your smartphone and further improves the performance of the heater that continues to work perfectly even in non-ideal conditions.
Page 11 13-COMFORT SETTING COMFORT SETTING The COMFORT setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the selection ring. The product works in automatic mode, it is not possible to increase ventilation. To set the desired temperature, press the temperature at the centre of the circle, and the pop-up appears to make the setting.
Page 12 13-COMFORT SETTING OVERNIGHT SETTING The OVERNIGHT setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the selection ring. The user has the possibility to manage ventilation and temperature. To set the desired temperature, press the temperature at the centre of the circle, and the pop-up appears to make the setting. NO POWER VENTILATION SET...
Page 13 13-COMFORT SETTING MANUAL SETTING The MANUAL setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the selection ring. The user has the ability to manage ventilation and power. To set the desired parameters, press the temperature at the centre of the circle, and the pop-up appears to make the setting. Technical Dept.
Page 14 13-COMFORT SETTING SET DYNAMIC The DYNAMIC setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the selection ring. The user has the possibility to manage ventilation and temperature. To set the desired temperature, press the temperature at the centre of the circle, and the pop-up appears to make the setting.
Page 15 13-COMFORT SETTING POWER SET The POWER setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the selection ring. The user has the possibility to manage ventilation and temperature. To set the desired parameters, press the temperature at the centre of the circle, and the pop-up appears to make the setting. IF YOU EXIT THE POWER MODE BEFORE THE END OF THE 20 MINUTES, YOU CANNOT REACTIVATE BEFORE AN HOUR.
Page 16: 14-Emergency Panel
14-EMERGENCY PANEL At the back of the stove, there is the emergency panel that provides some information about the stove status. A - MULTICOLOUR LED B - BUTTON - functions Green LED that indicates: Turns the product ON • Stove in OPERATION Turns the product OFF Red LED that indicates: Changes the operating POWER:...
Page 17: 15-Emergency Panel Functions
15-EMERGENCY PANEL FUNCTIONS The emergency panel provides the following information: • through a multicolour LED (A) it provides information about the stove status (off-starting-up-in operation-cooling for shutdown- in error conditions) • using the button (B) the following functions can be activated: •...
Page 18: 16-Manual Configuration
(on the QR code label) Once the Wi-Fi probe is connected, you can configure the stove to use the remote sensor; to do so, open the MCZ MAESTRO APP, connect to your previously configured stove, use the shortcut by clicking on the temperature indicator at the top right of the app screen and select the “Wi-Fi probe”...
Page 19: 17-App Functions
17-APP FUNCTIONS Once the devices are configured, the App will automatically try to connect to the last device used. If connection is successful, the App will display the “I/O” screen. It is possible to switch on and use all stove functions from here. If it tries to connect to the last connected device and something goes wrong, the App will display the list of configured devices.
Page 20 17-APP FUNCTIONS FAN SCREEN This screen manages the fan power of each single fan. There are 5 power levels that can be set. Each fan has the option of automatic operation and the option to switch off the fan If the ventilation is set MANUALLY, the function which limits the maximum power of the stove according to the ventilation is enabled. COMFORT AIR (3 FANS): maximum power level = total of the ventilation levels/2 AIR: maximum power level = twice the total of the levels of ventilation...
Page 21: 18-Side Drop Down Menu
18-SIDE DROP DOWN MENU SET SCREEN The menu can be selected on the top left of the three lines and includes SHORTCUTS (shortcut and / or quick settings) • LANGUAGE • LIST OF DEVICES • CHRONOTHERMOSTAT • ECOSTOP SETTINGS • BASIC SETTINGS •...
Page 22: 19-Shortcuts Settings / Rapid Settings
19-SHORTCUTS SETTINGS / RAPID SETTINGS SHORTCUTS (shortcut and / or quick settings) • LANGUAGE • LIST OF DEVICES • CHRONOTHERMOSTAT • ECOSTOP LANGUAGE SCREEN Entering the side menu, select LANGUAGE and the system will display all the languages available. Select the desired language. Press the SAVE button to confirm the chosen language.
Page 23 19-SHORTCUTS SETTINGS / RAPID SETTINGS LIST OF DEVICES This screen displays which devices have been configured. Only the device depicting the icon of a stove next to it can be selected. From the menu next to the configured device it is possible to access the MODIFY or DELETE function. Technical Dept.
Page 24 19-SHORTCUTS SETTINGS / RAPID SETTINGS CHRONOTHERMOSTAT Temperature selection option (T1-T2-T3) Option to set the weekly programs. Option to set different temperatures for different days of the week and different time bands. To switch the chronothermostat on/off, press CHRONO ON/OFF on the Home screen of the application.
Page 25 19-SHORTCUTS SETTINGS / RAPID SETTINGS ECOSTOP From the ECO STOP menu, it is possible to set and/or edit delayed activation (min) and Reignition hysteresis (C°). ECO is an automatic mode with the only difference that if the set temperature is reached and remains so for the time (in minutes) that was selected from the delayed activation drop-down menu (value ranging between 5 and 30 minutes), the product switches off and remains in stand-by until the room temperature drops below the desired temperature (hysteresis frequency ranges between 2 and 5 minutes).
Page 26: 20-Menu Settings
20-MENU SETTINGS BASIC SETTINGS • DATE AND TIME • BOARD INPUTS • CONFIGURE WIFI PROBE • BEEP ON / OFF • ACCESSORIES DATE AND TIME Press the DATE AND TIME key to access the screen to edit data. After setting the data, press SAVE and exit the screen.
Page 27 20-MENU SETTINGS BOARD INPUTS Room input is used to set the Wi-Fi probe, thermostat or room probe. Click the drop-down menu to select the desired option. Technical Dept. - All rights reserved - Reproduction prohibited...
Page 28 20-MENU SETTINGS WI-FI PROBE This screen configures the frequency (in minutes) and shows the last connection made.
Page 30 20-MENU SETTINGS ACCESSORIES Entering the ACCESSORIES menu it is possible to CONFIGURE: • REMOTE CONFIGURATION • T PROBE CONFIGURATION Refer to Chapter 3 (“Configure stove accessories”) for the mode. REMOTE CONFIGURATION CONFIGURE PROBE T°...
Page 31: 21-Operation Menu
21-OPERATION MENU MODE • CHRONOTHERMOSTAT • ECO STOP • SLEEP CHRONOTHERMOSTAT Temperature selection option (T1-T2-T3) Option to set the weekly programs. Option to set different temperatures for different days of the week and different time bands. To switch the chronothermostat on/off, press CHRONO ON/OFF on the Home screen of the application. Technical Dept.
Page 32 21-OPERATION MENU ECOSTOP From the ECO STOP menu, it is possible to set and/or edit delayed activation (min) and Reignition hysteresis (C°). ECO is an automatic mode with the only difference that if the set temperature is reached and remains so for the time (in minutes) that was selected from the delayed activation drop-down menu (value ranging between 5 and 30 minutes), the product switches off and remains in stand-by until the room temperature drops below the desired temperature (hysteresis frequency ranges between 2 and 5 minutes).
Page 33 21-OPERATION MENU SLEEP Sleep mode allows to quickly set the time when the product must switch off. This function is only available in MAN and AUTO mode. To disable the SLEEP mode, simply access the settings and decrease the time. Technical Dept.
Page 34: 22 Settings Menu
22 SETTINGS MENU SETTINGS • FEED SCREW ON • RECIPES • SUMMER/WINTER • PELLET SENSOR • BRAZIER CLEANING FEED SCREW ON This function, which can only be activated with the stove off, enables you to load pellets into the loading system (feed screw), and is used every time pellets in the hopper run out.
Page 35 22 SETTINGS MENU Modifying the pellet recipe and air recipe This function is for adapting the stove to the type of pellet in use. In fact, since there are many types of pellets on the market, operation of the stove varies significantly depending on the good or poor quality of the fuel. The amount of pellets in the brazier can be increased or reduced: • If the pellets tend to jam in the brazier due to an excess of fuel • If the flame is increasingly higher even at low power values...
Page 36 22 SETTINGS MENU SUMMER/WINTER Option to select the operating season.
Page 37 22 SETTINGS MENU PELLET SENSOR The pellet sensor is used to measure the level of pellets in the hopper. It can be activated from the side menu, SETTINGS after having assembled the sensor on the hopper and carried out the appropriate connection in the card (see next page). Technical Dept.
Page 38 22 SETTINGS MENU ASSEMBLING PELLET LEVEL SENSOR The pellet sensor is a low fuel indicator that warns the user that the pellets are finishing. With the hopper empty, lift the pellet loading cover and manually remove the cap “J” fitted inside, then insert the pellet level sensor “K” from inside the hopper.
Page 39 22 SETTINGS MENU BRAZIER CLEANING Only for “MATIC” products with automatic brazier cleaning system. Press “ENABLE” to set a complete cleaning cycle for the product. Technical Dept. - All rights reserved - Reproduction prohibited...
Page 40: 23-Software Version
23-SOFTWARE VERSION SOFTWARE VERSION The SOFTWARE VERSION option is found in the SETTINGS menu. Through this item it is possible to know all the stove information e.g. Database and app version...
Page 41: 24 Technical Menu
24 TECHNICAL MENU TECHNICAL MENU To enter the TECHNICAL MENU, select the three dashes at the top, scroll to the end of the drop-down menu and select the item. To enter the functions it is necessary to enter a Password (available for authorised technicians) and press OK. Technical Dept.
Page 42 24 TECHNICAL MENU The main functions that can be changed and/or controlled from the technical menu are: • PARAMETERS • ACTIVE ON/OFF • SYSTEM T° • DIAGNOSTICS • SELECT DATABASE • FACTORY RESET • SERVICE RESET • LAST ALARMS • WORKING HOURS...
Page 44: 26-Safety Devices
26-SAFETY DEVICES SAFETY DEVICES The product is fitted with the following safety devices. SMOKE TEMPERATURE PROBE This detects the temperature of the smoke, thereby enabling start-up or stopping the product when the smoke temperature drops below the preset value. PELLET HOPPER TEMPERATURE PROBE If the temperature exceeds the preset safety value, it immediately stops the product, which must cool down before the stove is restarted.
Page 45: 27-Alarms
27-ALARMS ALARM SIGNALLING If an operating anomaly occurs the stove starts switching off due to the alarm. The type of alarm appears on the App. The app signals the active alarm codes while a red LED lights up on the stove panel. The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the emergency panel and helpful tips to solve the problem.
Page 46 27-ALARMS Faulty gear motor driving sensor (PWM) Contact an authorised service centre. Electronic control unit overheating The structure is too hot because the product has been used for too long at the maximum power or there is poor ventilation. When the stove is sufficiently cold, press button B on the control panel or OFF on the remote control to cancel alarm A13.
Page 47 If these causes are excluded, check and if necessary clean the smoke duct and flue (it is recommended for this operation to be carried out by an MCZ qualified technician). The product can be switched on again only after having eliminated the cause permanently.
Page 48 27-ALARMS In the event that alarm A21 is triggered often, please note that: Open stove door Close the door Open fuel loading hatch Close the hatch. SAFETY DE- Lower the fuel level in the hopper. VICES TRIP Air pressure switch Draught difficulties or clogged brazier.
Page 49 27-ALARMS (according to the technical data sheet found in the user and maintenance manual), adjustments may be required in worse draught conditions (also due to the position of the flue in areas that are particularly subject to adverse weather such as prevailing winds, snow, northern exposure, etc.) so as to always guarantee the required negative pressure inside the hopper.
Page 50 27-ALARMS NEGATIVE PRESSURE INSIDE THE HOPPER WITH FACTORY-SET PARAMETERS AND A DRAUGHT OF 5 Pa (MINIMUM RECOMMENDED) POWER VALUES 13.7/14.2 Pa 15.1/15.6 Pa 17.1/17.5 Pa 19.1/19.5 Pa 22.0/22.2 Pa Draught 6 kW 95°C 110°C 125°C 141°C 165°C Smoke temperature 13.8/14.3 Pa 15.6/16.1 Pa 17.8/18.0 Pa 21.7/22.2 Pa...
Page 51: 28-Recommendations For Safe Use
28-RECOMMENDATIONS FOR SAFE USE ONLY CORRECT INSTALLATION AND APPROPRIATE MAINTENANCE AND CLEANING OF THE APPLIANCE CAN GUARANTEE CORRECT OPERATION AND SAFE USE OF THE PRODUCT. We would like to inform you that we are aware of cases of malfunctioning of domestic pellet-fuelled heating products, mainly due to incorrect installation and use, as well as inadequate maintenance.
Page 52: 29-Cleaning
29-CLEANING EXAMPLE OF A CLEAN BRAZIER EXAMPLE OF A DIRTY BRAZIER Only by properly servicing and cleaning the product is it possible to ensure its safety and correct operation. ATTENTION! All the cleaning operations of all parts must be performed with the product completely cold and unplugged. Disconnect the product from the 230V power supply before performing any maintenance operation The product requires little maintenance if used with certified good quality pellets.
Page 53 29-CLEANING REMEMBER THAT ONLY A CORRECTLY POSITIONED AND CLEAN BRAZIER CAN GUARANTEE SAFE IGNITION AND OPTIMAL OPERATION OF YOUR PELLET PRODUCT. IN CASE OF FAILED IGNITION AND AFTER ANY OTHER BLOCK STATE OF THE PRODUCT, IT IS ESSENTIAL TO EMPTY THE BRAZIER BEFORE EVERY RESTART For the brazier to be cleaned properly, remove it from its housing completely and thoroughly clean all the holes and the grate on the bottom.
Page 54 In the event of breakage it must be replaced. ATTENTION! Never let the stove work without the air filter fitted. MCZ cannot be held liable for any damage caused to the internal components if this requirement is not complied with.
Page 55 29-CLEANING PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN CLEANING THE HEAT EXCHANGER AND THE LOWER COMPARTMENT Half-way through the winter season, but especially at the end, the compartment through which the exhaust smoke passes will need to be cleaned. This cleaning process is mandatory in order to facilitate the general removal of all combustion residue, before it becomes very difficult to remove it due to moisture compacting it over time.
Page 56 29-CLEANING CLEANING THE HEAT EXCHANGER CLEANING THE UPPER COMPARTMENT Clean the upper exchanger when the stove is cold and without the cladding in question. After cleaning the lower compartment (see previous paragraph), use a 1 metre long flexible brush to scrape the walls of the firebox (see arrow) to make the ash fall into the lower compartment.
Page 57 29-CLEANING Then remove the upper calorite plate “J”. lift the top of the calorite plate “J” upwards, tilt it to the right or to the left in order to release it from the supports and remove it. Use a flexible brush to scrape the walls of the firebox (see arrow - respectively to the right and to the left of the firebox) to make the ash fall into the lower compartment.
Page 58 29-CLEANING Also vacuum under the top to remove any accumulated dust. Then thoroughly clean the lower exchanger, replace any gaskets if needed, and reassemble.
Page 59 29-CLEANING CLEANING THE SMOKE EXPULSION SYSTEM AND GENERAL CHECKS Clean the smoke outlet system, especially around the Tee fittings, elbows and any horizontal sections of the smoke duct. For information on periodically cleaning the flue, contact a skilled chimney sweep. Check the seal of the ceramic fibre gaskets on the door of the stove.
Page 60 29-CLEANING SHUTDOWN (end of season) At the end of each season, before switching the product off, it is recommended to remove all the pellets from the hopper with a vacuum cleaner with a long pipe. We recommend removing the unused pellets from the hopper because they can retain moisture. Disconnect any combustion air ducting that can lead to moisture inside the combustion chamber but, above all, ask the specialised technician to refresh the paint inside the combustion chamber with the special silicone spray paints (available at any store or Technical Assistance Centre) during the necessary annual end of season scheduled maintenance operations.
Page 61: 30-Troubleshooting
30-TROUBLESHOOTING ATTENTION! All repairs must only be carried out by a specialised technician, with the product switched off and unplugged. ANOMALY POTENTIAL CAUSES SOLUTIONS The pellets are not fed into the The pellet hopper is empty. Fill the hopper with pellets. combustion chamber.
Page 62 30-TROUBLESHOOTING ANOMALY POTENTIAL CAUSES SOLUTIONS The product works for a few minutes Start-up phase is not completed. Repeat the ignition stage. and then switches off. Temporary power cut. Repeat ignition. Clogged smoke duct. Clean smoke duct. Faulty or broken temperature probes. Check and replace the probes.
Page 63 30-TROUBLESHOOTING ANOMALY POTENTIAL CAUSES SOLUTIONS The air fan does not switch on. The product has not reached the Wait. temperature. The remote control does not work. The remote control battery is flat. Replace the battery. Faulty remote control. Replace the remote control. The product always runs at maximum The room thermostat is in maximum Reset the temperature of the remote...
Page 64: 31-Circuit Board
31-CIRCUIT BOARD LIVE ELECTRICAL CABLES DISCONNECT THE POWER SUPPLY CABLE 230V BEFORE CARRYING OUT ANY OPERATIONS ON THE ELECTRICAL BOARDS 1. SMOKE FAN ENCODER 9. AIR FAN 1 2. SOFTWARE UPDATE (USB) 10. AIR FAN 2 (IF ANY) 3. EMERGENCY PANEL 11.
Page 68 MCZ GROUP S.p.A. Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: 0434/599599 a.s. Fax: 0434/599598 Website: www.mcz.it e-mail: mcz@mcz.it 8902005000 REV.0 21/10/2020...

MCZ FLOW COMFORT AIR 10 M1 Installation Manual

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