Troubleshooting - Philips BDP7500SL User Manual

USB
• Compatibility: Hi-Speed USB (2.0)
• Class support: UMS (USB Mass Storage Class)
Main unit
• Power supply rating
• Europe: 220~240V ~AC, ~50 Hz
• Russia: 220~230V ~AC, ~50 Hz
• Asia Pacific: 110~240V ~AC, 50~60 Hz
• Latin America: 110~240V ~AC,
50~60 Hz
• China: 110~240V ~AC, ~50 Hz
• Power consumption: 22W
• Power consumption in standby mode: 0.25W
• Dimensions (w x h x d): 435 x 55.7 x 245 (mm)
• Net Weight: 2.4 kg
Laser Specification
• Laser Type:
• BD Laser Diode: InGaN/AIGaN
• DVD Laser Diode: InGaAIP
• CD Laser Diode: A IGaAs
• Wave length:
• BD: 405 +5nm/-5nm
• DVD: 650 +13nm/-10nm
• CD: 790 +15nm/-15nm
• Output power:
• BD: Max. ratings: 20mW
• DVD: Max. ratings: 7mW
• CD: Max. ratings: 7mW

8 Troubleshooting

Warning
•
Risk of electric shock. Never remove the casing of the
product.
To keep the warranty valid, never try to repair the
product yourself.
If you encounter problems when using the product,
check the following points before requesting service. If
the problem remains unsolved, register your product
and get support at www.philips.com/welcome.
If you contact Philips, you will be asked for the model
and serial number of your product. The model
number and serial number are on the back of your
product. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
Main unit
No reaction to the remote control.
• Connect this product to the power outlet.
• Point the remote control at the IR sensor
located on the front panel of this product.
• Insert the batteries correctly.
• Insert new batteries in the remote control.
Picture
No picture.
• See TV manual for correct video input channel
selection. Change the TV channel until you see
the Philips screen.
No picture on HDMI connection.
• If this product is connected to an unauthorized
display device with an HDMI cable, the audio/
video signal may not be output.
• Check if the HDMI cable is faulty. Replace a
new HDMI cable.
• If this happens when you change the
Video] setting, press HDMI on the remote
control repeatedly until picture appears.
No high-definition video signal on the TV.
• Ensure that the disc contains high-definition
video.
• Ensure that the TV supports high-definition
video.
Sound
No audio output from the TV.
• Ensure that the audio cables are connected to
the audio input of the TV.
• Assign the audio input of the TV to the
corresponding video input. See the TV user
manual for details.
No audio output from the loudspeakers of the
audio device (home theater /amplifier/receiver).
• Ensure that the audio cables are connected to
the audio input of the audio device.
• Turn on the audio device to its correct audio
input source.
No 7.1 - channel audio from the loudspeaker of
the audio system.
• Ensure that the disc contains 7.1 - channel
audio.
• Ensure that the audio device supports 7.1 -
channel audio.
• Ensure that the audio format is supported
by the disc and the connected audio device
(amplifier/receiver).
[HDMI
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