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Opening and closing
84
Fixing problems with the Digital Vehicle Key
You can no longer lock and unlock the vehicle
with the Digital Vehicle Key.
Possible causes are:
®
Bluetooth
is switched off on the Digital Vehi-
R
cle Key or in the vehicle.
The battery of the Digital Vehicle Key is low or
R
empty.
®
Switch on Bluetooth
on the Digital Vehicle
#
Key or in the vehicle.
Check the state of charge of the Digital Vehi-
#
cle Key battery.
If necessary, charge the battery of the Digital
#
Vehicle Key.
Use the NFC function of the Digital Vehicle
#
Key to lock or unlock the vehicle.
(
page 82).
/
Use the vehicle key.
#
Use the emergency key to lock or unlock the
#
vehicle (
page 94).
/
Have the vehicle and the Digital Vehicle Key
#
checked at a qualified specialist workshop.
There is interference from a powerful radio signal
source
Possible causes of Digital Vehicle Key impairment:
High-voltage power lines
R
Mobile phones
R
Electronic devices (notebooks, tablets)
R
Shielding due to metal objects or induction
R
loops for electrical gate systems or automatic
barriers
Ensure sufficient distance between the Digital
#
Vehicle Key and a potential source of interfer-
ence.
You have lost a Digital Vehicle Key.
Remove the Digital Vehicle Key.
#
%
For information on removing the Digital Vehi-
cle Key, see the Digital Operator's Manual.
Doors
Unlocking/opening the doors from the inside
To unlock and open a front door: pull door
#
handle 1.
To unlock a rear door: pull the rear door han-
#
dle.
To open a rear door: pull the rear door handle
#
again.
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