Handset Overview Handset Message key Access to the call and message lists flashes red: new message or new call flashes green: Monitoring by alarm server active Profile key Switch between sound profiles Hash key Switch keypad lock on/off press and hold (in idle status) Toggle between upper/ lower case and digits (for...
Base Base Your handset is registered to a multi-cell system that can include multiple base stations. If you move your handset within the range of the multi-cell system, the handset automatically connects to the base station to which it has the best connection (roaming). You can also move freely during a call without interrupting the connection (handover).
Illustrations in the user guide Illustrations in the user guide Icons Warnings, which, if not observed, can result in damage to devices or to personal injury. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for carrying out the following action. Additional helpful information.
Read the safety precautions and the user guide before use. Comprehensive user guides for all telephones and telephone systems as well as for accessories can be found online at wiki.gigaset.com. We thereby help to save paper while providing fast access to the complete up-to-date documentation at any time.
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(e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Technical data").
Package contents Getting started Package contents • one handset, one battery cover, two batteries, one belt clip • one charging cradle with power adapter • two rubber covers for the headset socket • two rubber covers for the USB connection •...
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Setting up the handset for use Inserting the batteries Only use rechargeable batteries otherwise major health risks and injury may result. For example, the outer casing of the batteries could be damaged beyond repair or the batteries could explode. The device could also malfunction or be damaged as a result of using batteries that are not of the recommended type.
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Register the handset to a base/router. Registration must be initiated both on the Gigaset N870 IP PRO and also on the handset. To do this, the handset must be within range of the Gigaset N870 IP PRO. On the Gigaset N870 IP PRO...
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PIN Once registration is complete, the handset returns to idle status. The idle display shows the name set for the handset (username of display name) on the Gigaset N870 IP PRO. If not, repeat the procedure. Your telephone is now ready to use.
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Setting up the handset for use Attaching the belt clip The handset has notches on each side for attaching the belt clip. • Attaching the belt clip: Press the belt clip onto the back of the handset so that the tabs on the belt clip click into place in the notches.
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Setting up the handset for use Connecting the USB data cable For data exchange between the handset and PC: Connect the USB data cable with micro-USB plug into the USB socket at the bottom of the handset. Connect the handset directly to the PC and not via a USB hub. If you do not wish to connect a USB cable, please insert the rubber cover supplied to guarantee the unit is splashproof.
Open the list of available online directories (e.g. the central direc- tory, the directory of a provider or a company directory): Open company directory: This function must be activated on the Gigaset N870 IP PRO. Press Adjust the loudspeaker volume for receiver and handsfree mode...
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Getting to know your telephone During a call Mute microphone: In submenus, selection and entry fields Confirm function/selection: Press Depending on base: The assignment of directories to the key (long or short press) can be changed. Volume keys Set volume for receiver/headset, ringtone, handsfree mode and indicating appointments: Press the volume keys on the right of the handset...
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For information on the alarm system (AML): wiki.gigaset.com. Display keys The display keys perform a range of functions depending on the operating situation.
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Getting to know your telephone Menu navigation The functions of your phone are displayed in a menu comprising multiple levels. see menu overview Open the main menu: In idle status, press the control key in the middle To open a submenu: Select submenu with confirm with OK Go back one menu level:...
A send and receive connection is assigned to the handset. If the Gigaset N870 IP PRO is connected to a telephone system that allows groups to be formed, telephone connections can also be assigned to groups. In this case, you will also receive calls on your handset that are directed to the number of your group.
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Making/receiving calls Managing entries in the redial list Tap the talk key . . . the redial list is opened select entry Options . . . possible options: Copy an entry to the directory Copy to Directory Copy the number to the display: Display Number if necessary, use change or add...
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Using the phone system call manager If a call manager of the telephone system is used, you can set incoming calls to be accepted directly via headset or hands-free device. This must be configured on the Gigaset N870 IP PRO for the handset.
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Making/receiving calls Calling with multiple participants Consultation call Holding another external call during an existing external call. The first call is placed on hold. Ext. Call Enter the number of the second participant . . . the current call is placed on hold and the second participant is called If the second participant does not answer: End consultation call...
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Making/receiving calls Transferring a call to another participant Transferring (connecting) a call to another participant. Start using the display key Ext. Call an external consultation call enter call number of the second participant . . . the active call is put on hold . . . the second participant is called press end call key (during a call or before the second participant has responded) .
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Making/receiving calls During a call Handsfree mode During a call, when establishing a connection and when listening to the mailbox (only for a system with a local mailbox), you can switch handsfree mode on/off. Press handsfree key Placing the handset in the charging cradle during a call: Press and hold the handsfree key place the handset into the charging cradle press...
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Making/receiving calls Network services Network services depend on the telephone system or the network provider. To switch the features on/off, a code is sent to the telephone network. Calling line identification By default, the number is transferred when an outgoing call is made and can be displayed on the recipient's display (CLIP = CLI presentation).
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Making/receiving calls Not putting through a call If you do not wish to be disturbed, you can arrange for no more calls to be put through. Select Services Do Not Disturb Switch on/off: Status: select On or Off Activate: Send Cancelling callback If you have initiated a callback, you can delete it before the other party calls back.
If the call list is full, a new entry overwrites the oldest. For the number of missed and answered calls to be displayed in the call lists, the corresponding option on the Gigaset N870 IP PRO must be activated. Editing a call list on the handset Information about the calls •...
Notifications of missed calls, messages in the network mailbox and missed alarms are saved in the message lists and can be saved on the handset display. Which notifications are displayed on the handset if set on the Gigaset N870 IP PRO when config- uring the handset.
Open the company directory using the INT key A company directory is available if this has been set up on the Gigaset N870 IP PRO and if the telephone system has access to this company directory. For each handset, the directory opened using the INT key can be set separately.
Local handset directory Local handset directory The local directory is unique to the handset. Entries can be sent to other handsets however. Directory entries Number of entries: up to 200 Information: First name and surname, up to three telephone numbers, anniversary with alert, VIP ringtone with VIP icon Length of the entries: Numbers: max.
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Local handset directory Displaying/changing an entry Press control key select entry View select field to be changed Edit press control key select entry Options Edit Entry Delete an entry Deleting an entry: press control key select entry Options Delete Entry Delete all entries: press control key Options...
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Local handset directory Copying a vCard using Bluetooth You can also transfer the directory entries in vCard format via Bluetooth, e.g. to exchange entries with a mobile phone. The other handset or mobile phone has Bluetooth capability. Bluetooth mode is activated. Press control key select entry if necessary Options...
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Bluetooth and supports the exchange of contacts. On the smartphone: in the Bluetooth settings for the Gigaset N870 IP PRO, enable access to the contacts The remote directory is only opened for viewing. It is not possible to change or delete entries.
Company directory Company directory If company directories (LDAP) are set up on the Gigaset N870 IP PRO, they will be available on the handset with the following functions: • Scroll through the directory or search directory entries • Display directory entries with details (no editing or deleting) •...
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Company directory Displaying a directory entry to select the required entry View or press the menu key Options View The directory is displayed with detailed information. Scroll through entry Close entry: Back Press or end call key Dialling a number from the directory to select the required entry Press the talk key .
On the PABX A network mailbox is set up for the connection assigned to the handset. On the Gigaset N870 IP PRO In the PABX configuration, the system is logged on to receive notifications of new messages in the network mailbox.
Alarm function Additional functions Alarm function The telephone system offers multiple alarm functions, which can be triggered depending on the situation. When the handset is connected to the alarm server, the message key flashes green. If an alarm has been triggered, the message key flashes red quickly. Alarm types The number of available alarm types depends on the configuration of the alarm server and handset.
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Alarm configuration The alarm function may only be configured by an administrator or service personnel. wiki.gigaset.com The configuration of the alarm function is blocked by a service PIN for all other users. The administrator can configure the following options on the handset:...
Sound profiles Sound profiles The telephone has sound profiles for adapting the handset to the environmental conditions: Profile Loud, Profile Silent, Profile Personal. You can use the Profile Do not disturb to prevent the handset signalling an incoming call. Press the profile key .
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Sound profiles after switching to Profile Silent press the display key Beep . . . appears on the status bar The set profile remains set when switching the handset off and back on. Changes to the settings listed in the table •...
Calendar Calendar The calendar displays the day of a month. You can remind yourself of up to 30 appointments. Set the calendar for each handset. You can assign the Calendar function to a display key. In the calendar, the current day is outlined in white; on days with appointments, the numbers are displayed in colour.
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Calendar The last 10 entries are stored. The icon and the number of new entries are shown on the display. The most recent entry appears at the top of the list. Opening the list Press the message key Missed Appts scroll through the list if needed Organizer...
Timer Timer Setting a timer (countdown) Organizer Timer Switch on/off: Activation: Select On or Off Set duration: Duration Enter hours and minutes for the timer Min.: 00:01 (one minute); Max.: 23:59 (23 hours, 59 minutes) Save the timer: Save The timer starts the countdown. In the idle display, the icon and the remaining hours and minutes are displayed until one minute is left.
Alarm Alarm Date and time have been set. Switching the alarm on/off and setting the alarm time Organizer Alarm Clock switch between the entry fields with Switch on/off: Select Activation: On or Off Set the wake-up time: Time enter hour and minutes Set days: select Occurrence between Monday-Friday, Once and...
Protection against unwanted calls Protection against unwanted calls Time control for external calls Date and time have been set. Enter a time period during which the handset should suspend ringing to indicate external calls e.g. during the night. Settings Audio Settings Ringtones (H/Set) Time Control...
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Protection against unwanted calls Black list When the black list function is activated, calls from black list numbers are not indicated or are only indicated on the display. The setting applies to all registered handsets. The black list is activated when Silent Call or Block Call is selected as the protection mode. Activate/deactivate black list Additional Features Call Protection...
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Protection against unwanted calls Switch off ringtone when in charging cradle The handset will not ring when placed in the charging cradle. The call is only indicated on the display. Settings Audio Settings Ringtones (H/Set) Silent Charging Edit ( = activated) Switching off the ringtone (do not disturb) You can use the function Do Not Disturb to prevent the handset signalling an incoming call.
Media pool Media pool Sounds for ringtones and images that can be used as caller images (CLIP images) or as a screen- saver are saved in the handset’s resource directory. Managing images (for screensaver and CLIP) and sounds Additional Features Resource Directory OK .
Bluetooth Bluetooth The handset is able to use Bluetooth™ to communicate wirelessly with other devices that also use this technology, e.g. for connecting a Bluetooth headset or hearing device. Bluetooth is activated and the devices are registered to the handset. The following devices can be connected: •...
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Bluetooth Registering Bluetooth devices The distance between the handset in Bluetooth mode and the active Bluetooth device (headset or data device) should not exceed max. 10m. Only one headset/hearing device can be registered. If multiple headsets are found, enable the one required using the checkbox ( = activated).
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Bluetooth Rejecting/accepting a non-registered Bluetooth device When Bluetooth is activated or Visibility is activated, the handset is only visible to other Bluetooth devices for 5 minutes ( "Making a device visible/invisible" chapter). A device is only able to request a connection during this time. A connection can only be established when a registration process is started.
Use as a Bluetooth beacon Use as a Bluetooth beacon The Gigaset N870 IP PRO can be used as a Bluetooth beacon. It can therefore be used in systems in which BLE (Bluetooth Low Energy) is used for communication, such as for localising the device, asset tracking, use in an alarm system.
End call key tap and . . . the display goes into idle status Notes on displaying Info Services (only on an IP-capable Gigaset base) Info Services are activated via the web configurator. The telephone is connected to the internet.
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Switching Info Services on/off (only on an IP-capable Gigaset base) The text information from the internet that is set for the screensaver Info Services can be displayed as a scrolling message in idle status.
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Display Display backlight The display light is switched off when the handset is not used over a long period of time. You can set this function separately for situations handset in charging cradle and handset not in charging cradle set separately. During a call, the display normally stays on.
Tones and signals Tones and signals Receiver/handsfree volume You can set the volume of the receiver, handsfree or headset at 5 levels independently of each other. Changes are only saved permanently in Profile Personal. During a call Handset Volume to select the volume Save .
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Tones and signals Headset - correcting the volume You can adjust the call volume for the wired headset. In addition to the default settings for the call volume, you can use this to compensate for special features of the audio settings of your headset.
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Tones and signals Ringtones Ringtone volume You can assign different ringtones for internal and external calls for every available receive connection on the telephone (Fixed Line, IP1, . . . ) or set the same ringtone volume for all external calls. Settings Audio Settings Ringtones (H/Set)
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Tones and signals Vibration alarm Incoming calls and other messages are indicated by a silent alert. Settings Audio Settings Silent Alert Edit ( = activated) Advisory tones The handset issues acoustic signals for different activities and statuses. These advisory tones can be switched on/off independently of each other.
Making/receiving calls Making/receiving calls Auto Answer When set to Auto Answer, the handset accepts an incoming call as soon as it is removed from the charging cradle. Settings Telephony Auto Answer Edit ( = activated) Regardless of the Auto Answer setting, the connection ends when you place the handset back in the charging cradle.
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Making/receiving calls select entry if necessary, select with number OK . . . the entry is stored on the number key If the entry in the directory is deleted later, this will not affect the assignment of the number key. Dialling a number Press and hold the number key .
System System Testing DECT encryption (depending on the base) When this function is enabled, the handset tests whether the DECT connection to the base is secure, i.e. is encrypted. If not, a message is shown on the display. Settings System Security Check Edit ( = activated)
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System Resetting the handset Reset any individual settings and changes that you have made. Settings System Handset Reset Confirm with Yes . . . The handset settings are reset The following settings are not affected by a reset: • registration of the handset to the base •...
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System Start the firmware update manually Settings System OK Handset Update Update OK . . . if there is new firmware available, the update will start The update process may take up to 30 minutes. During this time, only restricted handset use is available.
Firmware • • Support please refer to wiki.gigaset.com. For further information our Gigaset specialised reseller will be happy to help you related to your Gigaset product. Manufacturer information Authorisation This device is intended for analogue phone lines in your network.
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Data protection We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collect is used to make our products as good as possible.
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Manufacturer information Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.
Capacity: 750 mAh Handset operating times/charging times The operating time of your Gigaset N870 IP PRO depends on the capacity of the battery, its age and the way it is used. (All times are maximums). Standby time (hours) 300 / 180 * Talktime (hours) Operating time for 1.5 h of calls per day (hours)
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Technical data Bluetooth Radio frequency range 2402-2480 MHz Transmission power 4 mW pulse power Power adapter Manufacturer Salom Electric (Xiamen) Co. Ltd. Commercial register: 91350200612003878C 31 Building, Huli Industrial District, Xiamen, Fujian 361006, P.R. China Salcomp (Shenzen) Co. Ltd. Commercial register: 91440300618932635P Salcomp Road, Furond Industrial Area, Xinqiao, Shajing, Baoan District, Shenzen 518125 China LEADER ELECTRONICS...
Character charts Character charts The character set used on the handset is dependent on the language set. Entering letters/characters Press the relevant key several times. Briefly press the Hash key to switch from mode "Abc" to "123", from "123" to "abc" and from "abc" to "Abc".
Display icons Display icons Icons in the status bar Icon Meaning Signal strength, depending on the number of bars 1 – 100 % (for No Radiation off ) white: Maximum Range on; green Maximum Range off red: no connection to the base (for No Radiation off ) white: Maximum Range on;...
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Display icons Display icons to indicate . . . Icon Meaning External call Internal call Establishing a connection (outgoing call) Connection established Connection ended / not possible to establish a connection Reminder call for appointment Reminder for anniversary Alarm Countdown timer Other display icons Icon Meaning...
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Display icons Alarm icons Icon Meaning Bomb alarm Robbery alarm Chemical accident Evacuation Explosion Fire Flood Heart attack Risk of poisoning High volume Machine failure Personal accident Medical assistance required Medical emergency Nurse/carer requested Power failure Radiation/radioactivity Firearm use Poisonous gases Exposure to violence...
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Display + Keypad Screensaver ......p. 53 Large Font ......p.
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Open source software General Included on your Gigaset device is open source software which is subject to various licence conditions. With regard to open source software, the granting of usage rights extending beyond operation of the device in the form supplied by Gigaset Communications GmbH is governed by the relevant licence conditions of the open source software.