Warranty Exclusions - What Is Not Covered - Bertazzoni Master Series Installation, User And Maintenance Manual

TWO-YEAR LIMITED WARRANTY STATEMENT
WARRANTY EXCLUSIONS – WHAT IS NOT
COVERED
• Use of the Product in any non-residential, commercial
application.
• Use of the Product for anything other than its intended
purpose.
• Repair service provided by a party other than a
Bertazzoni authorized service agency.
• Damage or repair service to correct servicing provided
by an unauthorized agency or the use of unauthorized
parts.
• Installation not in accordance with local/state/city/county
fire codes, electrical codes, gas codes, plumbing codes,
building codes, regulations, or laws.
• Defects or damage due to improper storage of the
Product.
• Defects or damage or missing parts on products sold out
of the original factory packaging or from displays.
• Service calls or repairs to correct the incorrect
installation of the product and/or related accessories.
• Replacement of parts/service calls to connect, convert
or otherwise repair the electrical wiring and/or gas line to
properly use the Product.
• Replacement of
instructions and training on the use the Product.
• Replacement of parts/service calls to correct issues due
to product usage in a manner other than what is normal
and customary for residential use.
• Replacement of parts/service calls due to wear and tear
such as gaskets, knobs, pan supports, shelving, cutlery
baskets, buttons, touch displays, scratched or broken
ceramic glass tops.
• Replacement of parts/service calls for lack of/improper
maintenance such as but not limited to: residue build up,
stains, scratches, discoloration, corrosion.
• Replacement of glass components and light bulbs if
claim arises after 30 days from original retail purchase
date.
• Defects and damages arising from accidents, alteration,
misuse, abuse, improper installation.
• Defects and damages arising from transport, logistics
and handling of the Product. Inspection of the Product
must be made at the time of delivery. Any issues from
handling, transport or logistics must be notified to the
vending dealer/delivery company after receipt and
inspection.
• Defects and damage arising from external forces
beyond the control of Bertazzoni SpA, including, but not
limited to: wind, rain, sand, fires, floods, mudslides,
freezing temperatures, excessive moisture or extended
exposure to humidity, power surges, lightning, structural
failures surrounding the appliance and other acts of God.
• Products with altered/damaged/tampered serial number.
parts/service calls to
• Water line connection must be done by a trained and
licensed professional. Issues due to incorrect water line
connections such as, but not limited to, leakage and
water damage to flooring and/or cabinetry, are not
considered a Product issue and are not covered under
manufacturer warranty.
In no case shall Bertazzoni be held liable or responsible for
damage to surrounding property, including furniture,
cabinetry, flooring, panels and other structures surrounding
the Product.
Bertazzoni is not liable nor responsible for the Product if
located in a remote area or an area where certified trained
technicians are not reasonably available. The Purchaser
must bear any transportation and delivery costs of the
Product to the nearest authorized Service center or for the
additional displacement rates of a certified trained
technician.
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