Our Pledge To You - B&K AV6000 Owner's Manual

"Repeatability" - your assurance of a product reliability
In days gone by, the term "created carefully by skilled craftsmen" exemplified the meaning behind 'quality assurance'. In the
modern manufacturing environment, those same skilled craftsmen now design the processes that allow the economies of
volume manufacturing, while still retaining the same high standards of quality.
"Repeatability" is the B & K house term for a quality assurance philosophy that is the culmination of several well engineered
manufacturing processes. The four most important of these are: (a.) a manufacturing process that functions in exactly the
same manner with each and every audio component, (b.) a comprehensive test of each and every component part prior to
installation in the circuit board, (c.) final assembly by an experienced assembler, and (d.) a comprehensive, functional test
prior to final packaging.
As a first step towards manufacturing a 'repeatable' component, B & K employs the use of the latest technology in automatic
insertion equipment at their manufacturing facility in Buffalo, New York. Not only does this process provide a complete and
exact duplication of each and every circuit board, it imposes a full test of each individual component just prior to insertion in
the circuit board. Should any component fail, the process is halted automatically. It can only be resumed when the faulty
component is replaced with a serviceable unit which, itself, must undergo the same testing procedure before the process can
resume.
All assembly is done by technicians who are trained in the art of doing the job right the first time. Following assembly, the
unit is tested rigorously for specification and reliability. Only then is the unit packaged for shipment.
Our Pledge to You
We know the decision to purchase an audio component is not one taken lightly. It can take considerable time and trial to find
the right component for your system. At B & K, our reputation is based on taking the quality and consistency of our products
and the needs of our customers very seriously. Therefore, when you make an investment in a B & K audio product, we feel
sure your satisfaction with its musical consistency and solid operational reliability will increase with each passing day.
Should you ever have a question about, or a problem with, any B & K product, we are but a phone or FAX call away.
Thank you for choosing a B & K audio product. You will not be disappointed.
Happy listening,
B & K Components Ltd,