Troubleshooting; Remote Monitioring - Energizer PS2900H User Manual

11.2 Troubleshooting

When the red / green LED on the panel is flashing or normally on, it does not mean that the PS2900H-S
is abnormal, it may be just an alarm or protection. Please check the 'LED status indicators' in chapter 7
for the detailed faulty definition before any trouble-shooting steps PS2900H-S. In general, the alarm
indication is normal without manual intervention. When the alarm triggering state is removed,
PS2900H-S will automatically return to normal use.
- Problem determination based on the following points
1) Whether the green light on the power switch is on;
2) Whether the buzzer in PS2900H-M on;
3) Whether the battery system can be communicated with inverter;
4) Whether the battery can be output voltage or not.
- Preliminary determination steps for PS2900H-S
Battery system cannot work, when DC switch on and POWER on, the LED doesn't light up or flash, please
consider contact the local distributor.
1) The LED display of PS2900H-M and PS2900H-S is normal, but it cannot charge and discharge.
Observe the display screen of inverter and there is no SOC. Please check whether the CAN
communication between PS2900-M to inverter is well connected. If the connection is good, please
replace a CAN communication cable. If the SOC is still not visible on the inverter display screen,
please contact the local distributor.
2) After the battery system is powered on, if you can see the alarm information on the LED and inverter
display screen at the same time, please contact the local distributor.

11.3 Remote Monitioring

To connect to the Energizer Solar application and remote monitor your Solar System via your mobile
device. Please follow the instructions within the Energizer Solar App User Guide. A mobile device or
laptop, and a Smart Wi-Fi dongle is required for installation and setup. To download the Energizer
Solar application, please scan the QR codes below based on your device requirements.
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