Xerox Phaser 6125 User Manual page 99

Symptom Reason/Action
Paper cannot be fed. Is the paper correctly loaded?
Paper jams.
Load the paper correctly. For labels, transparencies, or envelopes, fan
Multiple paper are fed.
them well to allow air to enter between each sheet before loading.
Paper is fed at an
angle. Is the paper damp?
Paper is wrinkled.
Replace with paper from a new ream.
The paper used is not suitable.
Load the correct type of paper. See
Is the paper tray set correctly?
Push the paper tray completely into the printer.
Is the printer placed on a flat location?
Place the printer on a stable flat surface.
Are the paper tray guides set in the correct positions?
Set the guides to the correct positions.
Paper is fed more than 1 sheet at a time.
Multiple feeding of paper may occur before the sheets of paper loaded in
the tray are used up. Remove the paper, fan it, and load again. Replenish
paper only when all the sheets of the loaded paper are used up.
Unusual noises The printer is not level.
Reposition the printer on a flat, stable surface.
The paper tray is not inserted properly.
Push the paper tray completely into the printer.
There is a foreign object inside the printer.
Turn off the printer and remove the foreign object. Refer to the Xerox
Support website, www.xerox.com/office/6125support, for assistance.
Phaser® 6125 Color Laser Printer
7-10
Problems With the Printer
About Paper on page 4-5.