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FIVE (5) YEAR COMPRESSOR WARRANTY Silver King warrants to the original Equipment purchaser for a
period of time not to exceed the following: five (5) years from the date of original purchase of the
Equipment or five (5) years and six (6) months from the date of shipment from the factory of the
Equipment, that it will replace the compressor with one of similar design and capacity, exclusive of delivery
and installation charges, if it is found subject to Silver King's review to be inefficient or inoperative due to
defects in material or factory workmanship. It is the original purchaser's responsibility to return the serial
plate of the defective compressor, or at Silver King's option the complete compressor, to the factory.
Failure to do so will void this limited compressor warranty. This limited compressor warranty shall be
limited to parts only after the WARRANTY period applicable to the Equipment has expired.
This Equipment warranty is limited to repairing or replacing any parts that, at Silver King's discretion, are
deemed to be defective within the time period covered by this warranty. The three (3) year parts warranty
covers standard freight and handling charges. Special handling charges or expedited means for transport
are excluded from reimbursement. Use of non-OEM parts may, at Silver King's discretion, void this
warranty. If approved, warranty credit for non-OEM parts will be issued at the OEM cost. Replacement
parts sold separately are warranted for 90-days from date of purchase. Special installation/applications,
including remote locations, are limited in coverage by this warranty. Any installation that requires extra
work, and or travel, is the sole responsibility of the equipment purchaser.
ADDITIONAL WARRANTY GUIDELINES: A factory issued Service Authorization Number must be obtained
prior to work being performed under the (1) one-year labor warranty. Contact your supplier or Silver King.
Claims submitted without a Service Authorization Number will be paid at Silver King's discretion. The labor
warranty includes standard straight time labor charges in accordance with Silver King's Labor Warranty
Guidelines and reasonable travel time, as determined as determined in the Silver King time – rate guide.
Silver King, at its discretion, may request photos during or prior to service being dispatched to validate a
technical issue. Failure to comply with the request may result in the cost of service being the responsibility
of the service requestor or site.
The labor warranty does not cover original installation, startup, normal adjustments or maintenance.
Normal adjustments and maintenance include, but are not limited to; temperature control adjustments,
temperature indicator calibrations, coil and filter cleaning, or condensate drain cleaning.
A second service call for a related failure is not covered.
Use of refrigerants other than specified on the Equipment serial plate voids the warranty. All claims must
include; model and serial number of equipment, date of purchase, date of failure, and a copy of the service
invoice detailing the defect and service performed. No claim will be processed without this information. All
claims must be filed within 30 days from date of service.
PRODUCT ORDERING INFORMATION Call us toll free at 1-800-328-3329 or 1-763-923-2441 Fax us at 1-763-
553-1209
Visit www.silverking.com for stocking distributor, equipment specs and current price list for your area.
SERVICE / PARTS ORDERING INFORMATION Call us toll free at 1-800-328-3329, prompt 1 Equipment Service
and Tech Support or 2 Parts
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