Unox BAKERLUX SHOP.Pro Service Manual
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Unox BAKERLUX SHOP.Pro Service Manual

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BAKERLUX SHOP.Pro™
SERVICE MANUAL

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Summary of Contents for Unox BAKERLUX SHOP.Pro

  • Page 1 BAKERLUX SHOP.Pro™ SERVICE MANUAL...
  • Page 2 HOW TO USE THIS MANUAL This manual covers general information and troubleshooting of the oven range BAKERLUX SHOP.Pro. This manual is split into twelve parts and each part is divided into different sections in order to present information and data in a user-friendly way.

  • Page 3: Table Of Contents

    All rights reserved. This document is property of UNOX S.p.A. and is strictly confidential. No part of this document shall be distributed or reproduced in any form except with prior and express written permission by UNOX S.p.A. The access, the copy and the diffusion of this document with no written authorization by UNOX...

  • Page 4: Introduction

    Introduction The new LINE.Miss range is composed of the following models, as reported in Table 1 Table 1 SHOP.Pro range overview STEFANIA ARIANNA ELENA ROSSELLA VITTORIA CAMILLA LxPxA (mm) 600x669x427 600x669x491 800x811x416 800x811x491 800x811x682 800x811x952 FLAP DOOR HINGED DOOR Number of trays Type of tray 460x330 460x330...
  • Page 5 1.1. GO VERSION 1.3. TOUCH VERSION shows the main features of the GO version. the main features of the TOUCH version Table 3 Table 5 are reported. Table 3 Table 5 GO version main features TOUCH version main features COOKING STEP- 3 + PREH COOKING STEP 9 + PREH...
  • Page 6 1.5. ACCESSOIRES The new BAKERLUX SHOP.Pro can be used in combination with a wide variety of accessories, as listed below. 1.5.1. STAND Table 7 lists range of stands available. Table 7 STAND model overview FLOOR STAND MEDIUM STAND HIGH STAND...
  • Page 7 1.5.3. HOOD 1.5.4. PROVER The new hood design highlights three main fea- The prover features a new design, as shown in Fig. tures, as shown in It is available with 8 or 10 trays. Fig. 2 • No screw visible at the front; •...

  • Page 8: Product

    The letters that make up the various different codes are: TYPE CODE DESCRIPTION Type of product Released product Reference market E= Europe, A= America, J= Japan BAKERLUX SHOP.Pro Oven range Series Series 3 cooking trays 4 cooking trays Number of trays 6 cooking trays...
  • Page 9 the complete list of the ovens Table 9 Table 9 Complete list of the ovens XEFT- XEFT- XEFT- XEFT- XEFT- XEFT- MASTER 10EU- 10EU- 10EU- 10EU- 10EU- 10EU- N.A. N.A. N.A. EMRV EMRP EMRN EMLV EMLP EMLN XEFT- XEFT- XEFT- XEFT- XEFT- XEFT-...
  • Page 10 ELRN ELLV ELLP ELLN ELDV ELDP ELDN XEFT- XEFT- XEFT- N.A. N.A. 03HS- N.A. N.A. 03HS- N.A. N.A. 03HS- EGRN EGLN EGDN Miss Line 02-20 Pado (ITALY negh 3501 0 Cado rana . Via Majo 39020 UNOX 67143 S.p.A Made...
  • Page 11 Water tank for oven placed XHC022 XHC023 on a stand Water tank for oven placed XHC024 on a prover Wheels (only prover-stand) XUC012 Feet H100 XUC025 XUC035 Feet H150 for prover XUC045 * Only for: China, Australia, USA (BAKERLUX Shop.PRO™ 6 - 10 trays)

  • Page 12: Steam.plus

    STEAM.Plus BAKERLUX SHOP.Pro LED, TOUCH and MASTER are capable of producing steam. Steam production is based on an opening and closing cycle of the steam injection system - that lasts 16 seconds if the oven has a solenoid valve - and 20 seconds if the steam pump is installed. The minimum activation time of the steam injection system is 2 seconds with steam valve and 1 second with steam pump.
  • Page 13 When the oven is equipped with pump, a water tank may be installed as shown in Fig. 6 Fig. 6 Water tank As an alternative, the oven may take water in from an external collection pan, as shown in Fig. 7 Fig.
  • Page 14 3.3. CLIMATE CONTROL IN MASTER AND TOUCH MODELS The different methods for steam injection are managed based on the STEAM SUPPLY parameter. The oven can manage only an OPEN LOOP control system. Each oven is equipped with one solenoid valve or a pump for steam production.
  • Page 15 3.4. CLIMATE CONTROL IN LED OVENS In these models, it is possible to set a steam value in the range 0 – 100% with 20% increasing steps. The oven does not inject water if: • An alarm is displayed; • The motor is not spinning;...
  • Page 16 3.5. PLUMBING CONNECTION Use the new coupling kit provided with the appliance for connection to the water mains, as shown in Fig. 8 Connections and couplings that have been used before must not be used again. Before connecting the water pipe to the appliance, flush it out with water in order to remove any res- idues or deposits from the inside.
  • Page 17 Notes...

  • Page 18: Air.plus

    AIR.Plus AIR.Maxi™ technology ensures optimal air distribution and consequently also heat distribution within the cooking chamber. Multiple auto-reversing fans and high-speed motors provide uniform cooking cycles in all pans: from those at the bottom of the oven to those at the top. The possibility of choosing between 2 air speeds allows any type of product to be cooked perfectly, from the most delicate items to products that require high temperatures and a high heat transfer rates.
  • Page 19 This way, a double phase rotating field is created as shown in Fig. 9 UNOX motors are equipped with two turns: one is the primary and the other is the auxiliary one and vice versa, depending on the one that the electrical current will pass through first. The triac on the power board is designed to switch the current between the two turns, thus assuring that the rotation direction is reversed.
  • Page 20 4.2.1. REVERSING OF ROTATION DIRECTION AND BRAKING PROCEDURE The motor reverses the rotation direction every 100 seconds. The braking procedure consists of the following steps, as reported in Table 14 Table 14 Reversing of rotation direction and braking procedure INVERSION BRAKING ELE- MOTOR ACTI- STEP...
  • Page 21 Notes...

  • Page 22: Temperature Control

    Fig. 10 . The technical char- acteristics of the element are reported in Appendix 1 Heating element technical data. BAKERLUX SHOP.Pro models can only activate all the turns and deactivate all of them simultaneously (0% - 100%). Fig. 10 Heating element 5.2.
  • Page 23 The contactor is deactivated for at least 2 seconds between two consecutive activations. 5.3. TEMPERATURE CONTROL IN GO AND LED MODELS Activation of the heating element follows the logic below: • The heating element is powered until the temperature of the cooking chamber is lower than T •...
  • Page 24 Table 17 Heating element vs model Heating Braking element Power Voltage element Note model RS1281 1230 USA-120 RS1282 2700 RS1283 3200 RS1284 3200 RS1286 4900 RS1287 3200 Japan RS1288 3200 Japan...
  • Page 25 Notes...

  • Page 26: Cooling Fan In Go, Led Models

    Cooling fan in GO and LED models The back-cooling fan works based on the oven status and power board temperature condition. The possible statuses are described in Table 18 Table 18 Back-cooling fan activation Oven status Power board temperature condition Cooling fan activation Standby >...

  • Page 27: Adaptive.cooking

    ADAPTIVE.Cooking The ADAPTIVE.Cooking™ technology automatically adjusts the time and temperature previously set by the operator using a patented algorithm based on the thermal loss caused by door opening and by the amount of food loaded. ADAPTIVE.Cooking™ works only if the cooking program has an initial preheating step.

  • Page 28: Power Board Layout

    Power board layout 9.1. GENERAL DESCRIPTION PE2100A0 and PE2102A0 are boards that are used for the following purposes: • manage the oven load (contactors, motors, solenoid valve, etc.); • read the measurements taken by the different sensors (temperature probes, door switch, etc.) •...
  • Page 29 In each electrical oven, the power board is powered by the third phase (L3) of the terminal block. UNOX SHOP.Pro ovens come with different power boards according to their features. Table 19 below sums up the power boards installed in UNOX SHOP.Pro devices.
  • Page 30 9.3. OUTPUT CURRENT HARD- LOAD ACTUALIZA- TYPE OF N° MAX NAME VOLTAGE (MAX WARE DESCRIPTION TION LOAD LOAD N°LOAD) OUTPUT Contactors 240 Vrms 120 mA • Steam sole- noid valve 240 Vrms Steam vibra- 240 Vrms 60 mA • tion pump with diode included Cooling fan...
  • Page 31 9.4. INPUT INPUT HARDWARE NAME TYPE OF INPUT RANGE SENSITIVITY ERROR DESCRIPTION INPUT Temperature Analogic CMB1 0 – 300 °C 1°C +/- 1 °C • probe PT100 Board temper- BOARD Analogic NTC 0 – 100 °C 5°C +/- 5 °C •...
  • Page 32 9.7. SOCKET TABLE SOCKET SOCKET N° PIN LABEL DESCRIPTION NUMBER TYPE Board power supply (neutral) INARLOCK 6P Board power supply (phase) (Bianco) Capacitor for the motor startup Capacitor for the motor startup Motor neutral Motor power supply -counter clock wise spinning INARLOCK 5P 1F Motor power supply -clock wise spinning...
  • Page 33 9.8. FUSES LIST NOMINAL NOMINAL PROTECTED N° FUSE activation SPEED CURRENT VOLTAGE CIRCUIT Primary of the 160 mA 250V Fast (F) transformer 250V Secondary of the Time delay (T) transformer 9.9. MECHANICAL DIMENSION DIMENSION X 210 mm DIMENSION Y 100 mm MAXIMUM HEIGHT 45 mm FIXING HOLES...

  • Page 34: Hood And Prover Board Layout

    Hood and prover board layout 10.1. GENERAL DESCRIPTION PE2115A0 is a board that is used for the following purposes: • - manage the load of the hood or prover (contactors, motors, solenoid valve, etc.); • - read the measurements taken by the different sensors (temperature probes, door switch, etc.) •...
  • Page 35 12 V AC 230V AC Power Board 12 V AC 230 V AC Power Board Fig. 16 Wiring diagram 10.3. OUTPUT LOAD ACTUALIZA- CURRENT TYPE OF N° MAX HARDWARE NAME VOLTAGE DESCRIPTION TION (MAX LOAD LOAD OUTPUT N°LOAD) Braking ele- RES_B Relè...
  • Page 36 10.4. INPUT HARDWARE NAME INPUT DESCRIPTION TYPE OF INPUT RANGE SENSITIVITY ERROR INPUT Prover or hood temper- -50 –/ CMB1 Analogic PT100 0,5°C +/- 0,5 °C • ature probe +350 °C Board temperature 0 – 100 BOARD proble Analogic NTC 5°C +/- 5 °C °C...
  • Page 37 10.7. SOCKET TABLE SOCKET SOCKET N° LABEL DESCRIPTION NUMBER TYPE INARLOCK Solenoid valve - phase Solenoid valve - neutral (bianco) Motor braking element INARLOCK Motor braking element (nero) Motor phase / contactor output INARLOCK Phasing motor output Neutral (bianco) Neutral input INARLOCK 6P 2F Phase input...
  • Page 38 10.9. MECHANICAL DIMENSION DIMENSION X 115 mm DIMENSION Y 78 mm MAXIMUM HEIGHT 35 mm FIXING HOLES DIAMETER 4,06 mm 10.10. WORKING PARAMETER PARAMETER MINIMUM VALUE MAXIMUM VALUE OPERATING TEMPERATURE +10 °C +70 °C STORAGE TEMPERATURE -10 °C +70 °C OPERATING HUMIDITY STORAGE HUMIDITY 10.11.
  • Page 39 Notes...

  • Page 40: Software Upgrading Procedure For Master Models

    11.1. USB STICK CONFIGURATION To upgrade the control, power and Internet connection boards proceed as follows: • Go to the Infonet section of Unox website, www.unox.com, and select “UNOX SOFTWARE” from the menu on the left side; • download the software by clicking on the link corresponding to the oven version;...
  • Page 41 11.2. FORCED UPGRADE PROCEDURE If the regular upgrade procedure does not work and if you have to replace the control panel and re- cover the original SD card, proceed as follows: Make sure you have the latest software available saved in the folder “FIRMWARE” of your USB stick. Rename the software 2112.bin as 2112_F.bin If you are replacing the control board, follow steps “3”...
  • Page 42 11.3. REGULAR SOFTWARE UPGRADE PROCEDURE Turn on the oven; Connect the USB drive to the USB port Press “SETTINGS” (gear icon); Enter the service menu (pin: 99857); Press “UTILITIES” Press “UPDATE FIRMWARE”; Select the board you want to upgrade. A status bar will appear on the display. Once the upgrading procedure is completed, unplug the USB stick and reboot the oven manually by pressing the power button.
  • Page 43 11.4. LOAD THE PARAMETER FILE PROCEDURE Connect the USB stick to the USB port. Press “SETTINGS” (gear icon). Enter the user menu (pin: 99857) Press “UTILITIES Press “LOAD MODEL PARAM” to load the model parameters and enter the oven model (i.e. XEFT- 04EU-EMRV.0).

  • Page 44: Software Upgrading Procedure For Touch Models

    12.1. USB STICK CONFIGURATION To upgrade the control, power and Internet connection boards proceed as follows: • go to the Infonet section of Unox website, www.unox.com, and select “UNOX SOFTWARE” from the menu on the left side; • download the software by clicking on the link corresponding to the oven version;...
  • Page 45 12.2. FORCED UPGRADE PROCEDURE If the regular upgrade procedure does not work and if you have to replace the control panel and re- cover the original SD card, proceed as follows: Make sure you have the latest software available saved in the folder “FIRMWARE” of your USB stick.
  • Page 46 12.3. REGULAR SOFTWARE UPGRADE PROCEDURE Turn on the oven; Connect the USB drive to the USB port; Press “SETTINGS” (gear icon); Enter the service menu (pin: 99857); Press “OPTIONS”; Press “UPDATE FIRMWARE”; Select the board you want to upgrade. A status bar will appear on the display. Once the upgrade pro- cedure is complete, unplug the USB stick and reboot the oven manually by pressing the power button.
  • Page 47 12.4. LOAD THE PARAMETER FILE PROCEDURE Connect the USB stick to the USB port. Press “SETTINGS” (gear icon). Enter the service menu (pin: 99857) Press “OPTIONS”. Press “LOAD MODEL PARAM” to load the model parameters and enter the oven model (i.e. XEFT- 04EU-ETDV.0).

  • Page 48: Software Upgrading Procedure For Go And Led Models

    13.1. USB STICK CONFIGURATION To upgrade the control, power and Internet connection boards proceed as follows: • go to the Infonet section of Unox website, www.unox.com, and select “UNOX SOFTWARE” from the menu on the left side; • download the software by clicking on the link corresponding to the oven version;...
  • Page 49 Press the keys P4, P4, P5, P6 in sequence to enter the hidden menu. The display will show number 1, that corresponds to the power board. Press the “+” button to select number 10, that corresponds to the control board; Press button “STEP 1”...

  • Page 50: Internet Connection

    14.1. SCOPE The aim of this proce dure is to provide documentation about how to connect the BAKERLUX SHOP. Pro ovens to internet 14.2. FIELD OF APPLICATION This procedure applies to BAKERLUX Shop.PRO ovens. 14.3. DESCRIPTION 14.3.1. HARDWARE INSTALLATION In case of a Ethernet or WiFi connection, the proper kit has to be purchased and installed (check the...
  • Page 51 The customer will be able to access the data stored in the cloud server and interact with the oven through a web application developed by Unox. When the internet connection fails, the server doesn’t store the data recorded during the connection loss (this will be fixed with a future firmware release).
  • Page 52 14.4. FIRMWARE UPDATE 14.4.1. Update the firmware of the control board and of the internet connection board kit by using the pro- cedure on (MASTER) or (TOUCH). page 40 page 44 14.5. OVEN CONFIGURATION 14.5.1. DATE AND TIME SETTINGS After the firmware update, the user will be asked once to set the time zone at the very beginning (when you power on the oven).
  • Page 53 After having set the TIME ZONE and CONNECTION PARAMETERS, perform a CONNECTION TEST in order to check if the internet connection has been established. The connection test is performed in background every 30 min so Unox can check always if the oven is connected.
  • Page 54 Probably the DNS address is not set correctly. : DNS IS NOT WORKING Please ask to the network admin The oven is not receiving response from Unox. This can be caused by outgoing traffic blocked by a firewall. Ask to the network admin, specify-...
  • Page 55 Notes...

  • Page 56: Fault Messages Guide

    Fault messages guide Auto-diagnostic messages Alarm or Warning messages regarding the oven or installed peripherals accessories are all displayed to the control panel. Warning messages are signal malfunctions that nevertless allow the appliance and peripherals accessories to operate, through a restricted set of funcions. The “OK” icon on the screen clears all warning listed to the control panel.
  • Page 57 AF02 – Safety thermostat alarm OVEN AF02/A02 safety thermostat alarm Wait for the cooling down of the oven Test 1 Reset the thermostat and Turn on the power supply. analyze Disconnect P6 socket of the Has the the possible causes such as contactor and test the safety oven installation,external...
  • Page 58 AF03 – Temperature probe damaged alarm OVEN AF03/A03 temperature probe damaged Turn o power supply. Open the back of the oven and check if the temperature probe is connected to the socket P14 Is it Connect it and connected? test the oven Disconnect and test it with the multimeter set to...
  • Page 59 AF04 – Communication error with power board OVEN AF04/A04 communication error with power board Does the oven restart? Is there Disconnect any Does any plugs the alarm plugs from P10, connected to P10, P11 appear again? P11 and P12 or P12 sockets? connectors Measure the electrical...
  • Page 60 WF06/U01 – Power board over heating warning OVEN WF06/U01 power board over heating warning Test the back cooling fan by measuring the power supply on the Does connection of the cooling the back Replace the fan, with the multimeter set cooling fan back cooling fan to VAC.
  • Page 61 WF33 – SD card corrupted OVEN WF33 - SD card corrupted Turn o and turn on by pressing the power button for at least 3 times Replace the SD card of Does the the panel and follow alarm persist? the procedure for the forced upgrade...
  • Page 62 A08 Lack of power PROVER A08 lack of power Do you have power supply to the prover measuring it by using the multimeter set to V AC on P1 socket? Is the prover Check the electric power board power system of fuse fine? the customer Replace the hood...
  • Page 63 AL02/A09 Lack of communication PROVER AL02/A09 lack of communication Connect the connection cable that is between the oven power board and the prover power board, to a di erent socket of the oven power board (P9,P10, P11, P12) and of the prover board (P5, P6) Does the alarm persist?
  • Page 64 Let the prover to cool. Is the warning message displayed again? the prover Replace the been installed prover power following the UNOX guidelines? Is the Install the prover water tap open? following The installation manual Measure with the multimeter set to V AC...
  • Page 65 Let the hood cool. Is the warning message displayed again? the hood been Replace the hood installed following power board the UNOX guidelines? Is the Install the hood water tap open? following The installation manual Measure with the multimeter set to V AC...
  • Page 66 U14 Temperature probe warning HOOD U14 – temperature probe warning Is the temperature probe connected to the P7 socket of the hood power board Measure the impedance of the temperature Connect the probe with the multime- temperature probe ter set to ohm Do you have 110 ohm at 25 °C (77 °F)?
  • Page 67 U16 Lack of communication HOOD U16 lack of communication Connect the connection cable that is between the oven power board and the hood power board, to a di erent socket of the oven power board (P9, P10, P11, P12) and hood board (P5, P6) Does the alarm persist?
  • Page 68 WC01 Temperature probe warning HOOD WC01 temperature WC01 temperature probe warning probe warning Is the Is the temperature temperature probe connected to probe connected to the P7 socket of the the P7 socket of the hood power hood power board board Measure the impedance Measure the impedance...
  • Page 69 Let the hood cool. Is the warning message displayed again? the hood been Replace the hood installed following power board the UNOX guidelines? Is the Install the hood water tap open? following The installation manual Measure with the multimeter set to V AC...
  • Page 70 WC05 Fumes temperature too hight HOOD WC05 fumes temperature too high Is the water Open the tap tap open? Measu- re with the multimeter set to V AC if the power board Replace the supplies 230 V AC to the connector Hood power of the water solenoid valve P4.
  • Page 71 WC07 Lack of communication HOOD WC07 lack of communication Connect the connection cable that is between the oven power board and the hood power board, to a di erent socket of the oven power board (P9, P10, P11, P12) and the hood board (P5, P6) Does the alarm persist?

  • Page 72: Problem Solving Guide

    Problem solving guide Check the following point if: Symptom Problem Solution The oven does F1 fuse of the pow- Replace the fuse, 160 mA Fast acting. If the problem persists replace not turn on er board blown the power board Disconnect the low voltage loads sockets: P9, P10, P11, P12, P13 and P14 The oven does F2 fuse of the pow-...
  • Page 73 Symptom Problem Solution Set a cooking program, t = inf, T = 30 °C, v = 2 and run the oven. • If the circuit breaker triggers, it means that at least one motor is shorted. Test between the black and red wire of the motor socket if there is electrical continuity with the multimeter set to ohm and eventually replace the motor with the fault;...
  • Page 74 Measure the inflow water pressure with a pressure gauge. Do you have a value within the range 1.5 < p < 6 bar? • If not, the water pressure is not in compliance with the UNOX The oven does The inflow water...
  • Page 75 Symptom Problem Solution Remove the control panel and measure between the black and yellow PIN of the main connector with the multimeter set to V DC, if you have 12 V DC. Do you have the right voltage? • If yes, replace the control board The control pan- •...

  • Page 76: Shop Pro Service And User Menu

    Shop Pro service and user menu Theory and Practice UNOX BAKERLUX SHOP.Pro ovens allow end users and techincians to adjust parameters in order to satisfy and match customer needs and requests. This presentation aims to describe the different op- tions and values available for each parameter.
  • Page 77 Oven setup: Options POSSIBLE PARAMETER DESCRIPTION DEFAULT ADDRESS OPTIONS 1 -> the oven could be used only with saved programs It prevents the manual setting of the oven 0 -> the oven could be used also in manual mode 1 -> saved cooking programs could It prevents to modify the saved cooking not be modified...
  • Page 78 17.2. SERVICE MENU MASTER-TOUCH OVENS Service Menu consists of 2 different sections: -OVEN SETUP: it contains all the parameters concerning the oven working -UTILITIES: it contains all the PARAMETERs for the proper installation of the unit and for updating the software.
  • Page 79 Oven setup: PREHEATING POSSIBLE PARAMETER DESCRIPTION DEFAULT OPTIONS ΔT = Tch - Tsp at which the pre-cooling function is stopped DELTA TEMP 10 to 40 PRECOOL ΔT = Tch – Tsp at which the pre-cooling function is acti- MINIMUM TEMP vated 60 to 260 PRECOOL...
  • Page 80 Shows the information about the installation date and time, site and installer INFO CLOUD MAIN It shows the site address of the UNOX cloud for the internet connection SERVER 17.3. USER MENU MASTER-TOUCH OVENS User Menu consists of 8 different parameters: 1.
  • Page 81 It allows to activate/reset the liter counter of the UNOX.PURE UNOX.PURE and UNOX.PURE-RO. To activate REMAINING VOLUME the liter counter of the UNOX.Pure it is neces- WATER HARDNESS sary the PIN attached to the external brown box ACTIVATE COUNTER UNOX.CARE of the kit INOX.PURE-RO...

  • Page 82: Hood

    Hood The ventless hood cleans, removes odors and cools down the fumes exhausted by the chimney. In addition, a suction system takes in the fumes when the door is open. 18.1. HOOD IN TOUCH AND MASTER MODELS 18.1.1. HOOD MOTOR ACTIVATION •...

  • Page 83: Prover

    From ancient tradition to today master bakers, proving is an essential process for preparing bread, pizza, croissants and a wide variety of baked products. The BAKERLUX SHOP.Pro provers will allow you to obtain the very best results by injecting water manually.
  • Page 84 Tel.: +57 350 65 88 204 UNITED KINGDOM IRELAND MEXICO AUSTRALIA UNOX UK Ltd. UNOX IRELAND UNOX MEXICO, S. DE R.L. DE C.V. UNOX AUSTRALIA PTY Ltd. E-mail: info@unoxuk.com E-mail: info.ie@unox.com E-mail: info.mx@unox.com E-mail: info@unoxaustralia.com.au Tel.: +44 1252 851 522 Tel.

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