Canon PowerShot A520 Quick Start Manual page 257

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Add New Hardware Wizard or New Hardware Found (Windows 2000)
~
Wizard displays when the camera is connected to the computer with an
interface cable.
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Click [Cancel] to close the window. Temporarily disconnect the camera from the
computer. Next, read Start
by
Checking This on the previous page and resolve
the problem.
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Images won't download into a TWAIN-compliant program (Camera and
computer connected via interface cable (Windows 2000, Windows 98 SE».
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Click the [Finish] button in the Camera Control Window to close it.
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Camera not detected, Events dialog won't display or images will not
-(/ download to the computer (when camera is connected to the computer
via an interface cable).
Cause I:
There is a problem with one of the items in the Start
by
Checking This
section (p. 86).
Solution:
Resolve the problem.
Cause
2:
The USB driver is not installed (Windows only).
Solution:
Install it with the procedures in Installing the Software and USB Driver (p. 10).
Cause
3:
The USB driver is not correctly installed (Windows only).
Solution:
Uninstall the driver (p. 83) before reinstalling it with the procedures in Installing
the Software and USB Driver (p. 10).
Cause 4:
The camera may have been recognized as another device under the
following circumstances (Windows only) .
• The camera was connected to the computer before the USB driver was
installed.
• The [Scanners and Cameras] icon or the [Scanners and Cameras] folder cannot
be found in the [Control Panel] or the [Printers and Other Hardware] window.
• Your camera model name, [Canon Camera] or a camera icon does not display
in the [Scanners and Cameras Properties] dialog or the [Scanners and
Cameras] folder.