Troubleshooting Guide - Lutron Electronics Homeworks H-RFP-1P Installation Instructions Manual

Troubleshooting Guide

Symptom
LCD Display is blank
RF controls not communicating with RF Processor
RF Processor functions intermittently
RF Processor not communicating with other processors on Inter-
Processor Link
RF Processor will not accept uploads
RF Processor does not respond in HomeWorks Utility Terminal
Menu
Programming is lost when power to RF Processor is cycled or
interrupted
Cause and Action
LCD is shut off.
• Press any key to restore the LCD.
No power available to RF Processor.
• Make sure adapter is plugged in.
• Faulty adapter.
• Check to make sure circuit breaker is not tripped or OFF.
No power available to unit.
• Make sure adapter is plugged in.
• Faulty adapter.
RF Processor not within 30 ft. (9m) of controls.
• Place processor within 30 ft. (9m) of RF controls.
RF Processor not within 30 ft. (9m) of controls.
• Place processor within 30 ft. (9m) of RF controls.
RF Processor in boot mode.
• All configuration DIP switches should be in the OFF (down)
position for normal operation.
No power to RF Control
• Check circuit breaker.
• Check FASS on RF Dimmers/Switches and their Accessory
TM
Controls.
• Replace batteries in battery-powered controls.
RF Controls not addressed.
• See the HomeWorks Utility online help for addressing details.
®
RF Processor has no database.
• Upload database to RF Processor.
Link miswired.
• Check wiring to make sure it agrees with installation instruc-
tions and wiring diagrams.
• Be sure to use only the blue terminal block provided with the
processor.
Link Terminator missing or miswired.
• Make sure that a Link Terminator has been installed across ter-
minals 3 and 4 on the first and last processors on the Inter-
Processor Link. If LT-1s are not available, a 1/2 Watt resistor
(100-150 Ohms) may be used. See Low-Voltage (Class
2/PELV) Wiring Diagram (page 3).
• Check to make sure that the numbers on the link terminator
agree with the terminal numbers they are wired to.
RF Processor in boot mode.
• All configuration DIP switches should be in the OFF (down)
position for normal operation.
Inter-Panel Link miswired.
• Check wiring to make sure it agrees with installation instruc-
tions and wiring diagrams.
• Be sure to use only the blue terminal block provided with the
processor.
Faulty RS-232 connection.
• Make sure cable is a standard serial cable with all 9 pins
straight through.
COM Port settings incorrect.
• Verify COM Port settings in the HomeWorks Utility.
Terminal prompt has been disabled.
• Type "prompton" (without quotes) in the HomeWorks Utility
Terminal Menu to enable the prompt.
Battery Disconnect DIP Switch is UP.
• All configuration DIP switches should be in the OFF (down)
position for normal operation.
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