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Savaria Stairfriend 23 Owner's Manual

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Stairfriend 23
Stairlift
Owner's
Manual

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Summary of Contents for Savaria Stairfriend 23

  • Page 1 Stairfriend 23 Stairlift Owner’s Manual...
  • Page 2 Failure to follow this warning can result in safety system compromises or defeat; this can result in serious injury or death. Savaria accepts no liability for property damage, warranty claims or personal injury, including death, in this circumstance.

  • Page 3: Table Of Contents

    Maintenance Record ..........23 Part No. 001371, 05-m10-2023 Stairfriend 23 Owner’s Manual...

  • Page 4: To Ensure Safe Operation

    Ensure that only qualified personnel perform maintenance and service on the unit. • When replacing parts, be sure that only genuine Savaria parts are used. • This unit is intended for use by a mature person who understands its proper operation as set out in this manual.

  • Page 5: Description

    1. DESCRIPTION Figure 1 shows the exterior components of the Stairfriend 23 with V-seat. Figure 1 Folding armrest Backrest Toggle switch Folding armrest Key switch (underneath armrest) Seat belt Seat belt Seat swivel Diagnostic handle LEDS Power switch Carriage Carriage safety...
  • Page 6 Figure 2 shows the exterior components of the Stairfriend 23 23 with L-seat. Figure 2 Folding Backrest armrest Toggle switch Key switch (underneath armrest) Folding armrest Seat belt Seat belt Seat swivel handle Seat swivel handle Diagnostic LEDs Carriage Power switch...

  • Page 7: Specifications

    2. SPECIFICATIONS Stairfriend 23 Specifications Residential, indoor, curved stairs Applications Commercial - varies by region; contact your authorized Savaria dealer for details Load capacity 300 lb (136 kg), Heavy duty, 350 lb (160 kg) Maximum travel 49 ft (14.9 m) Travel speed Approximately 20 ft/min (0.1 m/s)

  • Page 8: Features

    When the stairlift is not in use, the seat, armrests, and footrest can be folded up to allow for more space on the stairway. Always use the retractable seat belt to ensure that you are safely secured in the chair during travel. Stairfriend 23 Owner’s Manual Part No. 001371, 05-m10-2023...

  • Page 9: Safety Features

    There is an optional emergency stop button that may be located on the arm. Pressing this button will stop the unit immediately. Overspeed Governor There is an overspeed governor that will engage and stop the lift if the normal downward travel speed is exceeded. Part No. 001371, 05-m10-2023 Stairfriend 23 Owner’s Manual...

  • Page 10: Key Switch And Power Switch

    ON position. Once the key switch is turned on, flip the red ON/OFF power switch located on the front top left of the carriage to the ON position. Figure 3 Key switch (under seat) Stairfriend 23 Owner’s Manual Part No. 001371, 05-m10-2023...

  • Page 11: Operation

    If the chair has not been used for over 24 hours, run the chair from the arm toggle switch for a second to wake it from sleep mode. You can then use the remotes for normal operation. Part No. 001371, 05-m10-2023 Stairfriend 23 Owner’s Manual...

  • Page 12: Operating The Stairlift

    10 To allow for more room on the stairway when the stairlift is not in use, swivel the seat back to the riding position, and then fold up the seat, armrests, and footrest. Stairfriend 23 Owner’s Manual Part No. 001371, 05-m10-2023...

  • Page 13: Emergency Stop

    4 Rotate the tool clockwise for the unit to travel down the stairs and counter-clockwise for the unit to travel up the stairs. 5 When complete, remove the tool and insert the rubber plug back into the hole. Figure 4 Manual lowering tool Part No. 001371, 05-m10-2023 Stairfriend 23 Owner’s Manual...

  • Page 14: Adjustments

    2 Using an Allen key, tighten the set-screw in each lock-nut as shown below. 3 After tightening the set-screws, move the seat to ensure it will remain in the folded position. 4 Tighten the two lock-nuts. Figure 5 Lock-nuts Set-screw in lock-nut Stairfriend 23 Owner’s Manual Part No. 001371, 05-m10-2023...

  • Page 15: Troubleshooting And Maintenance

    Make sure the stairlift is either all the way up or all the way down at the charging contact. It will beep continuously if it is not at a charging contact. If the beeping continues, contact your authorized Savaria dealer. Stairlift stops and won’t restart If the stairlift runs to either end of the stairway and then stops and won’t restart,...

  • Page 16: Diagnostic Codes

    Diagnostic Codes Figure 6 No Display OSG Input Low Off charge. Top (LH) or Bottom (RH) track limit activated. Safety Up Under Pan Safety Down Stairfriend 23 Owner’s Manual Part No. 001371, 05-m10-2023...
  • Page 17 Switch active at Power On Toggle Up or Down IR address fail. Power relay closed and should be open (welded) Power relay Open and should be closed Final limit low Brake open and should be closed Part No. 001371, 05-m10-2023 Stairfriend 23 Owner’s Manual...
  • Page 18 Power relay closed early Ultimate limit Over current Slow speed Memory problem. No charge current FET Fail Seat swivel Stairfriend 23 Owner’s Manual Part No. 001371, 05-m10-2023...
  • Page 19 Key Switch Power supply fault when battery on float...

  • Page 20: Maintenance

    Maintenance NOTE Regular maintenance (performed by your Authorized Savaria Dealer) will keep your unit in proper operating condition. As the owner of this unit, you are responsible for making sure that maintenance and upkeep are done on a regularly scheduled basis. To ensure proper operating condition of your unit, the items listed below must be performed every 6 months by an Authorized Savaria Dealer.
  • Page 21 Lubricate the trolley rollers with silicone grease. Refer to the As required (if Installation Guide Maintenance section for the procedure. squeaking occurs) Lubricate the seat swivel system using wheel bearing grease. As required Part No. 001371, 05-m10-2023 Stairfriend 23 Owner’s Manual...
  • Page 22 THIS PAGE WAS INTENTIONALLY LEFT BLANK Stairfriend 23 Owner’s Manual Part No. 001371, 05-m10-2023...

  • Page 23: Maintenance Record

    Maintenance Record Date Time Reason for call Comments Dealer...
  • Page 24 Owner’s Manual For service or questions about this product, please contact your installing dealer. Dealer Name: Dealer Phone: Authorized Savaria Dealer Savaria Concord Lifts, Inc. savaria.com 2 Walker Drive Brampton ON L6T 5E1 Canada Part No. 000914 ©2023 Savaria Corporation...

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