Warranty Information - Cal Spas Platinum Series Owner's Manual

LIMITED LIMITED
WARRANTY WARRANTY
This Limited Warranty is extended to the original purchaser of a spa produced by Lloyd's Material Supply
This Limited Warranty is extended to the original purchaser of a spa produced by Lloyd's Material Supply Company,
Company, Inc. which manufactures the Cal Spas brand portable spa manufactured after January 1, 2024 and
Inc. which manufactures the Cal Spas brand portable spa manufactured after January 1, 2023 and installed for
installed for residential use in the United States of America and Canada. This warranty begins on the date of residential use in the United States of America and Canada. This warranty begins on the date of delivery of the spa,
but in no event later than one year from the date of manufacture.
delivery of the spa, but in no event later than one year from the date of manufacture.
Warrantied against water loss due to defects in the spa shell.
Warrantied against water loss due to defects in the spa shell.
Warrantied against blistering, cracking, or delaminating
Warrantied against blistering, cracking, or delaminating of the interior
spa shell.
Electrical Equipment components- specifically limited to the pumps, stan-
dard titanium heater, and control system, are warranted against
malfunction due to defects in worksmanship or materials.
Warrantied against leaks due to defects in worksmanship or materials
Warrantied against leaks due to defects in workmanship or materials.
Warrantied against defects in workmanship or materials. Normal wear and
Warrantied against defects in workmanship or materials. Normal wear and
weathering of the finish will occur naturally over time and are not defects.
The fuses, headrests, cabinet finish, cal grip, labels, and filters are warrantied to be free of defects in workmanship and
material at the time of delivery. The factory installed water purification system & salt system is warranted against
malfunction due to defects in workmanship or material for one year from the original date of the spa delivery. All
stereo-related components (receiver, speakers, sub-woofer, power supply, Bluetooth antenna, etc) are warranted
against malfunction due to defects in workmanship and material for one year from the original date of delivery. All
other factory-installed components not mentioned specifically, including, but not limited to the wood frame,
jets, diverter valves, LED lighting systems, filter lids, and mechanical components, are warranted
against malfunction due to defects in workmanship and material for two years from the original date of delivery.
The insulating spa cover delivered with the spa is warranted to be free of defects in workmanship and materials on
Platinum & Deck spas for one year, 90 days for Escape & Escape X spas.
This Limited Warranty is void if Lloyd's Material Supply Company, Inc., manufacturer of the Cal Spas brand
This Limited Warranty is void if Lloyd's Material Supply Company, Inc., manufacturer of the Cal Spas brand or its designated
or its designated representative determines that the spa has been subjected to damage or failure due to
representative determines that the spa has been subjected to damage or failure due to installation of aftermarket parts
installation of aftermarket parts that are not genuine Cal Spas branded parts and accessories. This
that are not genuine Cal Spas branded parts and accessories. This disclaimer includes, but is not limited to filters, UV bulbs,
disclaimer includes, but is not limited to filters, UV bulbs, ozone systems, salt systems, repair parts and
ozone systems, salt systems, repair parts and other accessories. Genuine Cal Spas brand parts and accessories are built
other accessories. Genuine Cal Spas brand parts and accessories are built to our highest standards of
to our highest standards of quality, durability and performance, and they are designed to work with your spa to ensure
quality, durability and performance, and they are designed to work with your spa to ensure optimal
optimal performance and function.
performance and function.
This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of
This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of
Manufacture. To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal Spas dealer or Cal
manufacture. To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal
Spas as soon as possible, and use all reasonable means to protect the spa from further damage. Upon proof of purchase,
Spas dealer or Cal Spas as soon as possible and use all reasonable means to protect the spa from further
a designated service representative will correct the defect subject to the terms and conditions mentioned in this Limited
damage. Upon proof of purchase, a designated service representative will correct the defect subject to the
Warranty. There will be no charge for parts or labor to repair the defect, although providing access to conduct the repair is
terms and conditions contained in this Limited Warranty. There will be no charge for parts or Labor to repair
the spa owners responsibility. Freight charges for replacement parts is the responsibility of the spa owner. The
the defect, although providing access to affect the repair is your responsibility as the spa owner. Freight
servicing dealer may charge the owner a travel/service fee and/or a diagnose fee, these fees may vary based on several
charges for replacement parts is the responsibility of the spa owner. You may be assessed reasonable
factors, these fees are not covered under the Limited Warranty.
repairman travel mileage charges.
76
delaminating of the interior spa shell.
10 years
57