Troubleshooting - LG UltraGear 27GR95UM Owner's Manual

TROUBLESHOOTING

Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
•
- Check if the power cord is correctly plugged into the power outlet.
Is the monitor's adapter plugged in?
•
- Make sure to use the adapter that is provided in the product package.
- If the monitor is in sleep mode (standby mode), move the mouse, or press any key on the keyboard, to switch
the display on.
- Check if the computer is turned on.
Is the monitor powered on?
•
- Check if the input setting is correct. ([Settings] > [Input])
Is the [The screen is not currently set to the recommended resolution.] message being displayed?
•
- This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or
vertical frequency range of the monitor. Please see the PRODUCT SPECIFICATION section of this manual to set the
appropriate frequency.
Is the [No Signal] message being displayed?
•
- This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the
cable and reconnect it.
Is the [Out of Range] message being displayed?
•
- This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency
range of the monitor. Please see the PRODUCT SPECIFICATION section of this manual to set the appropriate
frequency.
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Do you see an "Unrecognised monitor,
Have you installed the display driver?
•
- Be sure to install the display driver from our web site: http://www.lg.com .
- Make sure to check if the graphics card supports
The screen retains an image.
Does image sticking occur even when the monitor is turned off?
•
- Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the
image.
- To extend the lifetime of the monitor, use a screensaver.
Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?
•
- If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the
resolution to 1080p or the recommended resolution.
- Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed
screen, a truncated display area or misalignment of the display.
- The setting methods may be different depending on the computer or operating system, and some resolutions
may not be available depending on the performance of the graphics card. If this is the case, contact the
manufacturer of the computer or graphics card for assistance.
monitor found" message?
function.