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Troubleshooting - LG UltraGear 27GR95QL User Manual

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Recommendations For Preventing Image Retention
[Screen Move]
Moving the screen minutely at regular intervals helps to prevent panel noise caused by images that have been
fixed for a long time.
It is recommended to set
> [OLED Care] > [Screen Move] to on.
[Screen Saver]
If there is no movement on the screen for a certain period of time, the screen turns off automatically.
It is recommended to set
> [OLED Care] > [Screen Saver] to on.
[Image Cleaning]
Corrects screen problems that may occur when the monitor is turned on for a long time. Calibration will take
approximately 10 minutes to complete.
It is automatically executed when entering power saving mode or turning off the power after more than 4 hours
of use from the previous [Image Cleaning] completion.
It can be operated manually in
> [OLED Care] > [Image Cleaning].
[Pixel Cleaning]
Corrects pixel problems that may occur when the monitor is turned on for a long time. Calibration will take
approximately 1 minute to complete.
It is automatically executed when entering power saving mode or turning off the power after more than 500
hours of use from the previous [Pixel Cleaning] completion.
It can be operated manually in
> [OLED Care] > [Pixel Cleaning].
Safety precautions for prolonged use
Due to the unique properties of OLED panels, the brightness may be reduced with prolonged use. Reduced
brightness is permanent.
In addition, repeated use in conditions such as high temperature and high humidity or still images/high
luminance may result in afterimages, image blurring, or screen malfunction.
22

TROUBLESHOOTING

Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
- Check if the power cord is correctly plugged into the power outlet.
- If the monitor is in sleep mode (standby mode), move the mouse, or press any key on the keyboard, to
switch the display on.
- Check if the computer is turned on.
Is the monitor powered on?
- Check if the input setting is correct. (
Is the [The screen is not currently set to the recommended resolution.] message being displayed?
- This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or
vertical frequency range of the monitor. Please see the PRODUCT SPECIFICATION section of this manual to
set the appropriate frequency.
Is the [No Signal] message being displayed?
- This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check
the cable and reconnect it.
Is the [Out of Range] message being displayed?
- This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical
frequency range of the monitor. Please see the PRODUCT SPECIFICATION section of this manual to set the
appropriate frequency.
> [Input])

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