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Warranty Statement
What does this limited warranty cover?
• The manufacturer of this VTech product, VTech Communications, warrants
to the holder of a valid proof of purchase ("Consumer" or "you") that the
product and all accessories provided by VTech in the sales package
("Product") are free from material defects in material and workmanship,
pursuant to the following terms and conditions, when installed and used
normally and in accordance with operation instructions. This limited warranty
extends only to the Consumer for Products purchased and used in the United
States of America.
What will VTech Communications do if the Product is not free from material
defects in materials and workmanship during the limited warranty period
("Materially Defective Product")?
• During the limited warranty period, VTech's authorized service representative
will repair or replace at VTech's option, without charge, a Materially
Defective Product. If we repair this product, we may use new or refurbished
replacement parts. If we choose to replace this product, we may replace it
with a new or refurbished product of the same or similar design.VTech will
return repaired or replacement products to you in working condition. VTech
will retain defective parts, modules, or equipment. Repair or replacement
of Product, at VTech's option, is your exclusive remedy. You should expect
the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
• The limited warranty period for the product extends for ONE(1)YEAR from
the date of purchase if we repair or replace a Materially Defective Product
under the terms of this limited warranty. This limited warranty also applies
to repaired or replacement Products for a period of either (a) 90 days from
the date the repaired or replacement Product is shipped to you or (b) the
time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by
anyone other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech
electrical accessories; or
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Warranty Statement
5. Product whose warranty/quality stickers, Product serial numbers plates
or electronic serial numbers have been removed, altered or rendered
illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the
United States, or used for commercial or institutional purposes (including
but not limited to Products used for rental purposes ); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and
installation or repair of systems outside the unit.
How do you get warranty service?
..
• To obtain warranty service in the United States of America, call 1-800-595-
9511 for instructions regarding where to return the Product. Before calling
for service, please check the user's manual. A check of the Product controls
and features may save you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of Product(s) to the service location . VTech
will return repaired or replaced product under this limited warranty to you,
transportation, delivery or handling charges prepaid .VTech assumes no risk
for damage or loss of the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, VTech will notify
you and will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping costs
for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to
the VTech service location along with a description of the malfunction or
difficulty;
2. Include "valid proof of purchase" (sales receipt) identifying the Product
purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone
number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and
VTech. It supersedes all other written or oral communications related to this
Product. VTech provides no other warranties for this product. The warranty
exclusively describes all of VTech's responsibilities regarding the product.
There are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on any such
modification.
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