VTech 6042 User Manual page 49

Troubleshooting
Problem
I hear other calls when
usng the telephone.
I hear nose n the
cordless handset, and
none of the keys or
buttons work.
My caller ID features are
not workng properly
46
Suggeston
• Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If there are Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If there are
stll other calls, the problem s probably n the wrng or local servce. Call your local telephone
company.
• Make sure the telephone lne cord s plugged n securely. Make sure the telephone lne cord s plugged n securely.
• Remove and re-nsert the battery.
• Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone
company for ths feature to work on your telephone.
• The caller may not be callng from an area whch supports caller ID. The caller may not be callng from an area whch supports caller ID.
• Both you and the caller's telephone companes must use equpment whch are compatble wth Both you and the caller's telephone companes must use equpment whch are compatble wth
caller ID servce.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
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