Before Calling After-Sales Service - Nordmende RTF394NFWH User Manual

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7 BEFORE CALLING AFTER-SALES SERVICE

Errors
Your freezer will warn you if the temperature of the freezer is at an improper level or if a
problem occurs with the appliance. Warning codes are displayed in the freezer Indicators.
ERROR TYPE
E01
E02
E03
E06
E07
E08
E09
If you are experiencing a problem with your
freezer, please check the following before
contacting the after-sales service.
Your freezer is not operating
Check if:
• There is power
• The plug is correctly placed in the socket
• The plug fuse or the mains fuse has
blown
MEANING
Sensor warning
Sensor warning
Sensor warning
Sensor warning
Sensor warning
Low Voltage Warning
Freezer compartment
is not cold enough
WHY
Power supply to the device
has dropped to below
170 V.
Likely to occur after long
term power failure.
• The socket is faulty. Examine this by
plugging your freezer into a working
socket.
A rise in the temperature may be caused
by:
• Opening the doors frequently for long
periods of time
• Loading the appliance with large
quantities of warm foods
EN - 22
WHAT TO DO
Call Service for assistance as
soon as possible.
Call Service for assistance as
soon as possible.
Call Service for assistance as
soon as possible.
Call Service for assistance as
soon as possible.
Call Service for assistance as
soon as possible.
- This is not a device failure, this
error helps to prevent damages
to the compressor.
- The voltage needs to be
increased back to required
levels
If this warning continues an
authorised technician needs to be
contacted.
4. Set the freezer temperature
to a colder value or set Super
Freeze. This should remove
the error code once the
required temperature has been
reached. Keep doors closed
to improve time taken to reach
the correct temperature.
5. Remove any products which
have thawed/defrosted during
this error. They can be used
within a short period of time.
6. Do not add any fresh produce
to the freezer compartment
until the correct temperature
has been reached and the
error is no longer.
If this warning continues an
authorised technician needs to be
contacted.

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