LG GBM21HSADH Owner's Manual page 27

global_main.book.book Page 27 Monday, July 24, 2023 11:25 AM
Symptoms
Frost has formed in the
freezer compartment.
Frost or condensation
has formed inside or
outside the appliance.
The side or front of the
appliance is warm.
There is water inside or
outside of the
appliance.
Parts & Features
Symptoms
The appliance door is
not closed tightly.
Possible Cause & Solution
Is the air entry or exit of the freezer compartment blocked?
• Make sure that air entry or exit is not blocked so that the air can circulate
inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
• Frosts or condensation can form if the outside air penetrates inside the
appliance. Do not open the doors too frequently.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
There are anti condensation pipes fitted to these areas of the appliance
to reduce condensation forming from around the door area.
• The heat releasing pipe to prevent condensation is installed on the front
and side of the appliance. You may feel it particularly hot right after the
appliance is installed or during the summer. You can be assured that this
is not a problem and is quite normal.
Is there water leakage around the appliance?
• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a broken or dropped
container.
Possible Cause & Solution
Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly.
Were the shelves properly assembled?
• Refit the shelves if needed.
Did you close the door with excessive force?
• If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door
closed. Close without force.
TROUBLESHOOTING
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