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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.
This warranty is given only to the first
end-use
purchaser
of
the
accompanying
product (referred to in
this warranty as "this Product").
What is covered:
Brother warrants to
you for the Warranty Period that there
are
no
defects
in
the
materials,
workmanship
or Year 2000 compliance
of this Product. The "Warranty Period"
is 1 year from the date you purchased
this product. The "Warranty Period" for
consumable
items,
such
as
Print
Heads, Toner, Drums, Ink Cartridges,
Print
Cartridges,
Refill
Ribbons,
Therma
PLUS
Paper
and
Thermal
Paper, etc. is 90 days from the date of
purchase,
or the
rated
life
of the
Consumable item, whichever is shorter.
What is NOT covered:
This warranty is
VOID -- that is, this Product
has no
warranty -- if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized
Service
Representative
of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product,
(4) this
Product
has been
abused
or
damaged,
or,
the
recommended
monthly
volume
has
been exceeded, (5) non Brothe¢_-brand
or
non
Brother
approved
parts,
supplies,
power
supplies
or
other
accessories
have been used with this
Product, or (6) this Product has been
transported
without
the
proper
preparation and packaging.
What to do if you think your Product
is
defective:
Call
our
Customer
Service Hotline at 1-800-284-4329
or if
you suspect a defect in materials
or
workmanship
in this Product, you can
report it to a Brother Authorized Service
Center.
During the Warranty
Period,
supply Brother's representative
with a
copy of your dated bill of sale showing
that this Product was purchased within
the United States. For the name of your
Brother Authorized Service Center call
1-800-521-2846.
After contacting
the
Brother Authorized Service Center, you
may be required to deliver or send the
Product
properly
packaged,
freight
prepaid,
to the
Authorized
Service
Center together
with a photocopy
of
your bill of sale.
What Brother
will do: Brother (or its
Authorized
Service
Center)
will
evaluate
your
report
of a possible
defect to determine
whether
a defect
exists, and if it does exist, Brother (or its
Authorized Service Center) will repair or
_at
Brother's
option)
replace
the
roduct with a product that performs
the same functions
and performs
as
well as the original
Product.
Brother
reserves the right to supply refurbished
or remanufactured
replacement
parts
provided
that the
replacement
parts
conform
to
the
manufacturer's
specifications
for new products.
The
repaired or replacement product will be
returned to you at no cost.
Exchange
Service:
When
an
exchange
is authorized,
Brother
will
exchange
your
non-working
product
with a refurbished
or remanufactured
product
that
conforms
to
the
manufacturer's
specifications
for new
products.
The
refurbished
or
remanufactured
Product
you receive
will be covered by the balance of the
limited warranty
period remaining
on
the original Product, plus an additional
thirty
(30) days.
You
will keep the
replacement
Product that is sent to you
and must return (or be billed up to the
cost of a new product)
your original
non-
working
product,
which
shall
become the property of Brother. You
must call Brother Customer Service and
if the representative
cannot correct the
product's
malfunction
over
the
telephone and you elect the exchange
service, you must provide information
pertaining to this Product and you must
also provide a valid major credit card
number.
Your
credit
card
will
be
charged up to the cost of a new Product
if: (i) you do not return your original
Product
to
Brother
within
five
(5)
business days; (ii) the malfunctions of
your original Product are not covered by
the limited warranty;
iv
FAX
LIMITED
WARRANTY
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