Troubleshooting - NUTRIBULLET ultra User Manual

9
Cup
Twist the
Direction #9
counterclockwise to
unlock and remove it from
Motor Base. You will
the
hear a "click" when the
Cup
unlocks. Enjoy!
WARNING! NEVER blend
hot, warm, or carbonated
ingredients or liquid in the
nutribullet Cup! Such use
®
may over-pressurize the
nutribullet Cup, causing the
®
Cup to separate violently
when removed from the
Motor Base or opened, which
may result in bodily injury
from the hot contents or
exposed blades.
NEVER apply heat or force, or
attempt to pry apart the Cup
from the Rapid Extractor
Blade. Doing so may crack
or shatter the Cup resulting
in severe bodily injury. Allow
the contents of the Cup to
settle down for at least 30
minutes before attempting
to open again. If still
unable to open, contact
Customer Service.
22

Troubleshooting.

PROBLEM:
The unit does not power
OR
on the Control Panel
does not appear.
SOLUTIONS:
• Make sure the Power
Cord is plugged into an
electrical outlet, and that
outlet has power.
• Make sure that the Cup/
Blade assembly is securely
attached to the Motor Base.
You will hear a 'Click' when
they are securely attached.
PROBLEM:
The Control Panel
flashes continuously.
SOLUTIONS:
• You have exceeded 6
consecutive blend cycles in
OR
a 6-minute time frame,
the unit has overheated. If
this has occurred, unplug the
unit and allow it to cool down
for at least 15 minutes before
attempting to use again.
PROBLEM:
The unit has become very loud
during the blending cycle.
SOLUTIONS:
• Check that you have not
exceeded the MAX fill line
on the Cup when filling with
ingredients. Overfilled Cups
can cause strain on the
motor which will result in an
increased noise level.
PROBLEM:
There is an odor coming from
the Motor Base when it is in use.
SOLUTIONS:
• During the first few uses of
the unit, there may be a smell
emitted from the Motor Base,
but this is normal with the
first use of the product and
should not cause alarm.
• If you notice a smell after
using the product several
times, check to ensure that
you have not exceeded the
MAX fill line on the Cup with
ingredients. Overfilled Cups
can cause strain on the motor
which can result in an odor.
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