Dexter Laundry 12SD2-25RC.1A Original Instructions Manual page 103

Defects which have arisen as a result of improper use or wear are not covered by the warranty. Amongst
other things, this relates to switches, protective circuit switches and motors, in the event of wear.
Your claim upon the warranty can only be processed if:
- Proof of the purchase date can be provided in the form of a receipt.
- No repairs and/or replacements have been carried out by third parties.
- The issue is not a matter of normal wear and tear.
- The tool has not been subjected to improper use (overloading of the machine or fitting non-
approved accessories).
- The required maintenance and repair works have been performed correctly.
- There has been no forcing, improper handling, unauthorized use, or accidents.
- There is no damage caused by external influences or foreign bodies such as sand or stones.
- There is no damage caused by non-observance of the safety instructions and the instructions for
use.
- There is no force majeure on our part.
- No incorrect parts have been used, parts not made by Dexter, whereas they prove to be the cause
of deterioration.
- The tool / battery / charger have been in a wet environment (dew, rain, submerged in water, ...).
- A description of the complaint is enclosed.
The warranty stipulations apply in combination with our terms of sale and delivery.
Faulty tools to be returned to Dexter via Dexter dealer will be collected by Dexter as long as the product is
properly packaged. If faulty goods are sent directly to Dexter by the consumer, Dexter will only be able to
process these goods if the consumer pays the shipping costs.
Products which are delivered in a poorly packaged condition will not be accepted by Dexter.
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