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Viking TMS-6X Technical Practice

Viking TMS-6X Technical Practice

6 line call sequencer

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Technical Practice
Answer Your Calls Promptly, without
The TMS-6X will answer incoming calls promptly and deliver a clear personalized
digital voice message which informs the caller that their call will be taken by the first
available staff member. The call is then placed on hold.
You may choose to provide music on hold or add Viking's DVA-2W promotion on hold
announcer to interject messages during the music, reminding the caller not to hang up
and that their call will be answered soon!
Features
• Compatible with analog loop or ground start
lines
• Compatible with Electronic Key systems, 1A2
Key systems and PABX systems
• Change from day to night mode remotely
• Recordable with a standard carbon handset,
tape recorder or remotely
• Rechargeable battery back-up included
• Separate announcements for greeting, on hold
and after hours
• Music/audio on hold input
• Built-in display for caller priority, call statistics
and record time
• Remote displays and ring generator options
available
• Field expandable memory for longer
announcements
• Optional DVA-2W Promotion on Hold
Announcer (Fax Back Document 110)
Telecommunication Peripheral Products
Hiring Additional Staff
http://www.VikingElectronics.com
The TMS-6X Call Sequencer keeps your
customers interested and on the line,
even during peak periods.
Every office has busy times when phones
ring and ring because your staff is
handling other calls.
aggravating to the customer than to think
that you don't care enough about their
business to answer the phone.
Applications
• Eliminates ring - no answers
• Multi-line announcer for weather reports and
movie theaters
• Multi-line remote access to audio sources for
church and radio programs
• Statistical tracking of inbound call handling
Sales...(715) 386 - 8861

Specifications

Power: 120V AC/13.8V AC, 1.25A UL listed adapter provided
Dimensions: 159mm x 156mm x 64mm (6.25" x 6.15" x 2.5")
Shipping Weight: 1.81 kg (4 lbs)
Environmental: 0°C to 32°C (32°F to 90°F with 5% to 95% non-
condensing humidity
Message/Sampling: 32 seconds at 32K or 48 seconds at 22K
Connections: (2) RJ25 jacks, (2) 3.5mm audio jacks, (1) handset
jack, (1) RJ11 SQRG-12 jack
Battery Back-up: (1) Ni-MH rechargeable 9V battery included (15
minute memory back-up)
The battery in this product is not user serviceable. Refer
!
replacement of the battery to qualified service personnel.
TMS-6X
6 Line Call
Sequencer
November 2, 2005
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Summary of Contents for Viking TMS-6X

  • Page 1: Specifications

    The call is then placed on hold. You may choose to provide music on hold or add Viking’s DVA-2W promotion on hold announcer to interject messages during the music, reminding the caller not to hang up...
  • Page 2 You may record your announcements using a standard carbon handset, a tape player or remotely by calling into the TMS-6X. The TMS-6X can not answer other calls while any of the messages are playing. It is recommended the messages be kept as short as possible.
  • Page 3 When finished, release the START button - your announcement will play back. Note: If the counter does not begin counting, you are either using a tape that the TMS-6X can not detect audio from or a non-carbon handset.
  • Page 4 MODE/DATA switch to the data ABANDON position and press the START button. 4. To clear all counters press the reset switch located on the rear of the TMS-6X. The TMS-6X will give you a tone indicating the memory is reset.