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Help Guide
Sound Bar
HT-A7000
Troubleshooting
If the speaker system does not work properly, handle it in the following order.
1. Search for the cause and solution of the issue by referring to these Help Guide or Operating Instructions.
The troubleshooting method is listed in "Troubleshooting."
2. Search for the cause and solution of the issue on the Sony support site.
Sony support site provides latest support information and Frequently Asked Questions.
For customers in Americas
https://www.sony.com/am/support
For customers in Europe
https://www.sony.eu/support
For customers in Asia-Pacific, Oceania, Middle East, and Africa
https://www.sony-asia.com/support
3. Reset the speaker system.
All the settings of the speaker system return to their initial status.
4. Should any problems persist, consult your nearest Sony dealer.
5-024-835-11(5) Copyright 2021 Sony Corporation
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