Sony HT-A7000 Help Manual
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Help Guide
Sound Bar
HT-A7000
Use this Help Guide when you have any questions on how to use the speaker system.
Getting Started
About Manuals of the Speaker System
What You Can Do with the Speaker System
Guide to Parts and Controls
Bar Speaker
Remote Control
Using the Home Menu
Setting Up
Installing the Speaker System
Installing the Bar Speaker
Mounting the Bar Speaker on a Wall
Connecting to a TV
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Table of Contents
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Summary of Contents for Sony HT-A7000

  • Page 1 Help Guide Sound Bar HT-A7000 Use this Help Guide when you have any questions on how to use the speaker system. Getting Started About Manuals of the Speaker System What You Can Do with the Speaker System Guide to Parts and Controls...
  • Page 2: Watching Images

    Playing the Connected AV Device Listening to Music/Sound Listening to Sony TV Sound with the BLUETOOTH® Function What You Can Do by Connecting a TV with the BLUETOOTH Function Listening to TV Sound by Connecting the Speaker System and TV Wirelessly...
  • Page 3: Changing The Settings

    Setting up a Wireless Network Connection on the Home Menu Setting up a Wireless Network Connection Using Sony | Music Center Setting up a Wi-Fi Connection Using an iOS Device Enjoying 360 Reality Audio Using Spotify Streaming Music with Chromecast built-in...
  • Page 4 Performing Easy Setup Performing Advanced Settings Using the [Advanced Settings] Menu [Speaker Settings] [Audio Settings] [HDMI Settings] [Bluetooth Settings] [System Settings] [Network Settings] [Resetting] [Software Update] Updating the Software Troubleshooting Troubleshooting Power The speaker system does not power up. The speaker system does not turn on even when the TV is turned on. The speaker system turns off when the TV is turned off.
  • Page 5 The speaker system cannot connect to a TV with the BLUETOOTH function. No TV sound is output from the speaker system. Picture and sound of the device that is connected to the speaker system are not output from the TV when the speaker system is not turned on.
  • Page 6: Additional Information

    Spotify cannot be played with the MUSIC SERVICE button, or cannot be played on the way of playback. The speaker system restarts. Resetting the Speaker System Additional Information Playable Types of Audio Files Supported Input Audio Formats Supported HDMI Video Formats On BLUETOOTH Communication Copyrights and Trademarks 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 7: Start-Up Guide

    Help Guide Sound Bar HT-A7000 About Manuals of the Speaker System The information included in each manual is as shown below. Startup Guide Introduces the initial procedures concerning installation and connection for using the speaker system, and operations until you play music.
  • Page 8 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 9 Help Guide Sound Bar HT-A7000 What You Can Do with the Speaker System The speaker system supports object-based audio formats such as Dolby Atmos and DTS:X as well as HDR video formats such as HDR10, HLG, and Dolby Vision. Wireless LAN router...
  • Page 10 What You Can Do by Connecting the Speaker System to a Network Optional speakers For the operations of the optional rear speakers and subwoofer, refer to their operating instructions. For the supported optional speakers and subwoofer, confirm on the Sony website. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 11 Help Guide Sound Bar HT-A7000 Bar Speaker Front (power) button Turns on the speaker system or sets it to standby mode. (input select) button Selects the input for playback on the speaker system. BLUETOOTH button (MUSIC SERVICE) button If you have previously played music on Spotify on the speaker system, you can resume playback by pressing this button.
  • Page 12 IR repeater Transmits the remote signal of the TV remote control to the TV. S-CENTER OUT jack (USB) port HDMI OUT (TV (eARC/ARC)) jack Connect a TV that has an HDMI input jack with an HDMI cable. The speaker system is compatible with eARC and ARC.
  • Page 13 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 14: Remote Control

    Help Guide Sound Bar HT-A7000 Remote Control (power) Turns on the speaker system or sets it to standby mode. (MUSIC SERVICE) button If you have previously played music on Spotify on the speaker system, you can resume playback by pressing this button.
  • Page 15 Use R03 (size AAA) manganese batteries for replacement. Related Topic Enjoying Immersive Surround Experience (IMMERSIVE AE) Setting the Sound Effect That Is Tailored to Sound Sources (Sound Mode) Making Dialogs Clearer (VOICE) Enjoying Clear Sound with Low Volume at Midnight (NIGHT) 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 16: Using The Home Menu

    Press (up)/ (down)/ (left)/ (right) to select the item that you want, then press (enter). The selected input or setting display appears on the TV screen. To return to the previous screen, press BACK. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 17: Mounting On A Wall

    Help Guide Sound Bar HT-A7000 Installing the Bar Speaker Install the bar speaker in the same location as your TV. The bar speaker can be installed on a shelf, such as a TV stand, or mounted on a wall. Installing on a shelf/stand Install the bar speaker in an empty space in front of the TV.
  • Page 18 Do not cover the top of the speaker. It may interrupt the sound output from the top of the speaker. There are ventilation holes at the rear of the speaker. Place the speaker away from a TV or a wall at a distance of 10 mm (13/32 in) or more. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 19: Mounting The Bar Speaker On A Wall

    Hang the bar speaker horizontally on the reinforced wall. Have the installation done by a Sony dealer or licensed contractor and pay special attention to safety during the installation. Sony shall not be held responsible for accidents or damage caused by improper installation, insufficient wall stability, improper screw installation, natural disasters, etc.
  • Page 20 Space is required to ensure that the TV does not interfere with the output surround sound from the bar speaker towards the ceiling. Bar speaker Depth of the mounted TV Required space between the bottom of the TV and the top of the bar speaker (f) Less than 110 mm (4 3/8 in) 120 mm (4 3/4 in) or more...
  • Page 21 WALL MOUNT TEMPLATE Adhesive tape, etc. Fasten the screws prepared in step 1 securely into the screw marks on the “ SCREW LINE” printed on the WALL MOUNT TEMPLATE. Screws Marks (g) 387 mm (15 1/4 in) (h) 2.0 mm to 3.0 mm (approx. 1/8 in) Remove the WALL MOUNT TEMPLATE.
  • Page 22 Wall mounting bracket Put the bar speaker on the wall mounting brackets. Align the positions of the screw hole on the bottom of the bar speaker and hole of the wall mounting bracket, then fix the bar speaker to the wall mounting brackets by fastening the screws (supplied) securely. Wall mounting bracket Screw Bottom of the bar speaker...
  • Page 23 Make sure to use the supplied wall mounting brackets when mounting the bar speaker on a wall. Do not mount the bar speaker on a wall directly. The temperature inside the bar speaker rises considerably, and it may cause damage or malfunction. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 24 Make sure that the connectors are firmly inserted. Enable the Control for HDMI function on the TV. If the Control for HDMI function on the TV is not enabled, TV sound will not be output from the speaker system. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 25 Help Guide Sound Bar HT-A7000 Connecting a TV That Is not Compatible with ARC/eARC Connect the HDMI IN jack on the TV and HDMI OUT (TV (eARC/ARC)) jack on the speaker system with the HDMI cable (supplied). HDMI cable (supplied) Connect the optical digital output jack on the TV and the TV IN (OPT) jack on the speaker system with an optical digital cable (not supplied).
  • Page 26 Insert a plug of the optical digital cable in the correct direction by checking the shape of the plug and connector on the bar speaker and TV. If the plug is forcibly inserted in the wrong direction, the connector and plug may be damaged. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 27 Help Guide Sound Bar HT-A7000 When Your TV Has the S-CENTER SPEAKER IN Jack You can output the center part of the speaker system sound from the TV by connecting the TV with the following method. Connect the speaker system and TV with the HDMI cable (supplied).
  • Page 28 Connecting a TV That Is not Compatible with ARC/eARC 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 29 Help Guide Sound Bar HT-A7000 Connecting an AV Device Compatible with the 2K/4K Video Format You can output sound such as Dolby Atmos, Dolby TrueHD, and DTS:X in high quality by connecting an AV device to the speaker system. Connect the HDMI OUT jack on the AV device and HDMI IN 1 or HDMI IN 2 jack on the speaker system with an HDMI cable (not supplied).
  • Page 30 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 31 Help Guide Sound Bar HT-A7000 Connecting an AV Device Compatible with the 8K Video Format When you connect an AV device with the following methods, you can play 8K video and high quality sound such as Dolby Atmos, Dolby TrueHD, or DTS:X.
  • Page 32 Select the appropriate HDMI cable and [HDMI Signal Format] setting according to the video formats output from the device connected to the speaker system. Related Topic Connecting a TV Compatible with ARC/eARC Supported HDMI Video Formats 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 33 Connecting to the AC Outlet (mains) Connect the AC power cord (mains lead) (supplied) to the AC inlet on the bar speaker, then connect to the AC outlet (mains). AC power cord (mains lead) (supplied) 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 34: Performing Initial Settings

    Help Guide Sound Bar HT-A7000 Performing Initial Settings Press (power) on the remote control supplied with the speaker system to turn on the speaker system. Operate the remote control by pointing it toward the front of the bar speaker. When the speaker system turns on, [TV] appears in the front panel display.
  • Page 35 Depending on the order in which you turn on the TV and the speaker system, the speaker system may be muted and [MUTING] is displayed on the front panel display of the speaker system. If this happens, turn all devices off, then turn on the speaker system after turning on the TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 36: When The Tv Remote Control Does Not Work

    Even if [IR-Repeater] is set to [On], this function may not work depending on your TV. Also, the remote controls of other devices such as an air conditioner may not work correctly. In this case, change the installation position of the speaker system or TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 37 When the bar speaker obstructs the remote control sensor of the TV and you cannot operate the TV by the TV remote control, enable the IR repeater function of the speaker system. Hint You can select [TV] directly by pressing TV on the remote control. Related Topic When the TV Remote Control Does not Work 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 38: Playing The Connected Av Device

    The image of the selected device appears on the TV screen and the sound is output from the speaker system. Adjust the volume. Hint You can select [HDMI1] or [HDMI2] directly by pressing HDMI1 or HDMI2 on the remote control. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 39 What You Can Do by Connecting a TV with the BLUETOOTH Function When using Sony TV(*) with the BLUETOOTH function, you can listen to sound of the TV or device that is connected to the TV by connecting the speaker system and TV wirelessly.
  • Page 40 Help Guide Sound Bar HT-A7000 Listening to TV Sound by Connecting the Speaker System and TV Wirelessly You need to perform pairing of the speaker system and TV by using the BLUETOOTH function. Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly in advance.
  • Page 41 Pair the speaker system and TV by selecting “HT-A7000” from the list on the TV screen. Make sure that the BLUETOOTH indicator on the bar speaker lights in blue and [TV (BT)] appears in the front panel display. A connection between the speaker system and TV has been established.
  • Page 42 Help Guide Sound Bar HT-A7000 Listening to Sound of the Paired TV Turn on the TV with the TV remote control. The speaker system is turned on by interlocking with the TV power and TV sound is output from the speaker system.
  • Page 43 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 44 For the operation method to pair the BLUETOOTH device to the mobile device, refer to the operating instructions of the mobile device. Pair the speaker system and mobile device by selecting “HT-A7000” from the list on the screen of the mobile device.
  • Page 45 If there is no mobile device that has been paired (ex. immediately after the purchase of the speaker system), the speaker system goes into pairing mode simply by changing the input to the BLUETOOTH input. Perform pairing for the second and subsequent mobile devices. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 46 If sound delay occurs, it may be improved by setting [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Connection Quality] to [Priority on Stable Connection]. Hint When the connection is not established, select “HT-A7000” on the mobile device. To disconnect the mobile device...
  • Page 47 Press the BLUETOOTH button while the [Bluetooth Audio] screen appears on the TV screen. [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Transmitter] or [Off]. Turn off the speaker system or mobile device. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 48: Listening To Music On A Usb Device

    Help Guide Sound Bar HT-A7000 Listening to Music on a USB Device You can play music files stored on a connected USB device. Connect the USB device to the (USB) port. Press HOME. The home menu appears on the TV screen.
  • Page 49 Repeats a music file that is being played. (Off) Cancels the repeat play. Hint You can rewind/fast forward by pressing and holding (previous)/ (next) on the remote control during playback. Related Topic Playable Types of Audio Files 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 50: Listening To The Device Connected With An Analog Audio Cable

    The [Analog] screen is displayed on the TV screen. Start audio playback on the connected audio device. Sound is output from the speaker system. Adjust the volume. Hint You can also select [Analog] directly by pressing ANALOG on the remote control. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 51 Help Guide Sound Bar HT-A7000 Listening to Sound by Pairing with Headphones Set the BLUETOOTH compatible headphones to pairing mode. Refer to the operating instructions of the headphones for the pairing method. Press HOME. The home menu appears on the TV screen.
  • Page 52 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 53 [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Receiver] or [Off]. Turn off the speaker system or headphones. Select the device name of the connected headphones from [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Device List]. [Connected] of the device name disappears. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 54 Playback of audio/music on the BLUETOOTH device is delayed compared to that on the speaker system due to the characteristics of BLUETOOTH wireless technology. You can enable or disable the reception of LDAC audio from the BLUETOOTH device in [Bluetooth Settings]. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 55: Chromecast Built-In

    The Wi-Fi port of the speaker system has a router function which can forward audio data to another Sony audio product. 360 Reality Audio You can play 360 Reality Audio contents on the speaker system by selecting it on the streaming service app compatible with 360 Reality Audio.
  • Page 56 Streaming Music with Chromecast built-in Operating the Speaker System by Talking to an Alexa Built-in Device Streaming Music with an iOS Device Using Sony | Music Center Listening to Music on your PC via a Home Network 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 57 When connecting to a network that does not appear in the list, select [New connection registration] and follow the on-screen instructions. Enter the security key (or password) using the software keyboard, and then select [Enter]. The speaker system starts connecting to the network. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 58 Setting up a Wireless Network Connection Using Sony | Music Center Sony | Music Center can connect the speaker system to the same wireless network as that of the mobile device. For details, follow the instruction of the app or refer to the following URL.
  • Page 59 [Setup] - [Advanced Settings] on the home menu. Select [Network Settings]. Make sure that [Wi-Fi Connection] is set to [On]. Select [Internet Settings] - [Next]. Select [Use Apple Setup]. Operate the iOS device by following the on-screen instructions. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 60 Help Guide Sound Bar HT-A7000 Enjoying 360 Reality Audio The speaker system is compatible with 360 Reality Audio. You can play 360 Reality Audio contents on the speaker system by selecting it on the streaming service app compatible with 360 Reality Audio.
  • Page 61 Related Topic [System Settings] 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 62: Using Spotify

    When you have played music on Spotify on the speaker system, the music that was played with Spotify is resumed. Note The Spotify app may not be available in some countries/regions. Related Topic [System Settings] 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 63 Help Guide Sound Bar HT-A7000 Streaming Music with Chromecast built-in The speaker system is compatible with Chromecast built-in, which can stream music to the speaker from the mobile device. You can select music content from a Chromecast-enabled app and play audio content on the speaker system or group that includes the speaker system.
  • Page 64 Hint An image such as an album cover appears in the playback screen if the played content supports the feature. Related Topic [System Settings] 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 65 You cannot use all the functions of Amazon Alexa on the speaker system. Hint Use Sony | Music Center to deregister the speaker system from the Amazon account. Even if you deregister an account on the Alexa app, the speaker system will not recognize that the account has been deregistered.
  • Page 66 If you add the speaker system to the Home app on the iOS device, you can stream music to the speaker system by talking to Siri. Note Since the speaker system does not have a microphone, you cannot talk to the speaker system to operate it. Not all features of Siri are available on the speaker system. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 67: Using Sony | Music Center

    Operate by following the Sony | Music Center screen. Note Use Sony | Music Center of the latest version. If you cannot connect the speaker system and a BLUETOOTH device via the BLUETOOTH function, uninstall Sony | Music Center and try to connect via the BLUETOOTH function again.
  • Page 68: Listening To Music On Your Pc Via A Home Network

    Listen to music on a PC by using Sony | Music Center. You can play music files stored on the PC by operating Sony | Music Center that is installed to a mobile device such as a smartphone or tablet. For details of Sony | Music Center, refer to the following URL.
  • Page 69 Setting up a Wireless Network Connection on the Home Menu Setting up a Wireless Network Connection Using Sony | Music Center Setting up a Wi-Fi Connection Using an iOS Device 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 70: Adjusting The Volume

    2-channel sound using virtual processing. When the input source does not contain much surround sound, the surround sound from the optional rear speakers may be difficult to hear. REAR (rear speakers volume) +/– does not work when the optional rear speakers are not connected. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 71 The Immersive Audio Enhancement setting does not appear on the TV screen while the TV input is selected. In this case, you can check the Immersive Audio Enhancement setting in the front panel display. Depending on the source, this setting is fixed and cannot be changed. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 72: Setting The Sound Effect That Is Tailored To Sound Sources (Sound Mode)

    The sound mode does not appear on the TV screen while the TV input is selected. In this case, you can check the sound mode in the front panel display. Depending on the combination of the sound mode setting and sound source, the effect of [Sound Field Optimization] may not be applied. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 73: Making Dialogs Clearer (Voice)

    The voice mode setting does not appear on the TV screen while the TV input is selected. In this case, you can check the voice mode setting in the front panel display. When the BLUETOOTH device is connected in BLUETOOTH transmission mode, the voice mode is disabled. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 74: Enjoying Clear Sound With Low Volume At Midnight (Night)

    The night mode setting does not appear on the TV screen while the TV input is selected. In this case, you can check the night mode setting in the front panel display. When the BLUETOOTH device is connected in BLUETOOTH transmission mode, the night mode is disabled. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 75 The adjusting time appears in the front panel display. Adjust the delay using (up)/ (down), then press (enter). You can adjust from 0 msec to 300 msec in 25 msec increments. Press OPTIONS. The options menu in the front panel display turns off. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 76 You can adjust from 0 msec to 300 msec in 25 msec increments. Hint If your TV has a function that adjusts the delay between the picture and sound, use it for adjustment. For details, refer to the operating instructions of the TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 77: Enjoying Multiplex Broadcast Sound (Audio)

    The audio signal does not appear on the TV screen while the TV input is selected. In this case, you can check the audio signal in the front panel display. Related Topic Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 78 Adjust the dialog volume using (up)/ (down), then press (enter). You can adjust from 0.0 dB to 6.0 dB in 1.0 dB increments. Press OPTIONS. The options menu in the front panel display turns off. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 79 The options menu appears on the TV screen. Select [DTS Dialog Control]. Adjust the dialog volume using (up)/ (down), then press (enter). You can adjust from 0.0 dB to 6.0 dB in 1.0 dB increments. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 80 To enable the Control for HDMI function of a TV or Blu-ray Disc player, refer to their operating instructions. If you enable the Control for HDMI (“BRAVIA” sync) function when using a TV manufactured by Sony, the Control for HDMI function of the speaker system is also enabled automatically.
  • Page 81 Sync Menu on the TV. Note Some Sony TVs support the Sync Menu. Refer to the operating instructions of your TV to see if your TV supports the Sync Menu. Language follow When you change the language for the on-screen display of the TV, the speaker system’s on-screen display language is also changed.
  • Page 82 “BRAVIA” Sync Function “BRAVIA” Sync is an extended function developed by Sony based on the Control for HDMI function. By connecting “BRAVIA” Sync-compatible devices such as a TV or a Blu-ray Disc player using an HDMI cable, you can control the devices by interlocking them with each other.
  • Page 83 In this case, the brightness of the front panel display and indicators are the same as [Dimmer: Dark]. The display mode does not appear on the TV screen while the TV input is selected. In this case, you can check the display mode in the front panel display. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 84: Saving Power In Standby Mode

    Check that you have made the following settings: [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Through] is set to [Off]. [Setup] - [Advanced Settings] - [System Settings] - [Network/Bluetooth Standby] is set to [Off]. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 85: Performing Easy Setup

    [Easy Initial Setup]: Performs the basic initial settings including the speaker settings and network settings. [Easy Sound Setup]: Performs the basic speaker settings for optimizing the surround sound for your environment. [Easy Network Setup]: Performs the basic network settings. Perform settings by following the on-screen instructions. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 86: Using The [Advanced Settings] Menu

    [System Settings]: Makes the speaker system-related settings. [Network Settings]: Makes detailed settings for the Internet. [Resetting]: Resets the speaker system to the factory default settings. [Software Update]: Updates the software of the speaker system or optional subwoofer/rear speakers. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 87 Help Guide Sound Bar HT-A7000 [Speaker Settings] [Speaker Settings Information] You can apply the [Sound Field Optimization] measured value, or the [Manual Speaker Settings] value to speaker settings. To perform this setting, execute [Sound Field Optimization]. [Sound Field Optimization value]: Applies the [Sound Field Optimization] measured value to speaker settings.
  • Page 88 Set the distance from the speaker to the ceiling. [Front]: Sets the front speaker distance. You can set the value from 1 m to 5 m (0.1 m step) (3.25 ft to 16.5 ft (1/4 ft step)). [Rear Speaker (L)](*1): Selects the optional left rear speaker distance. [Rear Speaker (R)](*1): Selects the optional right rear speaker distance.
  • Page 89 Depending on the Immersive Audio Enhancement or sound mode settings, sound may not be output from the TV. When [Setup] - [Advanced Settings] - [Audio Settings] - [Sound Effect] is set to a setting other than [Sound Mode On], sound is not output from the TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 90 Help Guide Sound Bar HT-A7000 [Audio Settings] [DSEE Extreme] This function is only available when [Auto Sound](*) or [Music] is selected as the sound mode. [On]: Upscales your compressed music accurately using AI technology, and it makes you feel as if you are in a recording studio or at a concert.
  • Page 91 Related Topic Setting the Sound Effect That Is Tailored to Sound Sources (Sound Mode) Enjoying Immersive Surround Experience (IMMERSIVE AE) 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 92 [On]: Signals are always output from the speaker system’s HDMI OUT (TV (eARC/ARC)) jack when the speaker system is not turned on. If you connect a TV other than those manufactured by Sony, we recommend that you select this setting.
  • Page 93 Picture-in-Picture (PIP)/Picture-by-Picture (PBP) display of the TV, select [On] for this setting. [Off]: When the TV input is selected on the speaker system, the picture from the HDMI input is not output to the TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 94 [SBC Sound Quality]: Enables SBC codec. Sound is sent in a higher quality. [SBC Stable Connection (Auto)]: Enables SBC codec and the data transfer rate is automatically changed depending on the environment. Note When connecting a BLUETOOTH device, the [Wireless Playback Quality] setting cannot be changed. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 95 Help Guide Sound Bar HT-A7000 [System Settings] [Language] You can select the language you want for the speaker system on-screen display. [IR-Repeater] [On]: Remote signals for the TV are sent from the rear of the bar speaker. [Off]: Turns off the function.
  • Page 96 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 97 Help Guide Sound Bar HT-A7000 [Network Settings] [Wi-Fi Connection] [On]: Enables Wi-Fi connection of the speaker system. [Off]: Disables Wi-Fi connection of the speaker system. [Internet Settings] You can set the network settings and check the network connections. [Network Connection Status] You can display the current network connection status.
  • Page 98 You can set sharing of usage data and confirm the Chromecast built-in feature. [Share usage data] [On]: Provides information related to the use of the cast feature to Google. [Off]: Off [About Chromecast built-in] Displays the reference URLs for the Chromecast built-in feature. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 99 Sound Bar HT-A7000 [Resetting] You can reset the speaker system settings to the factory default by selecting the group of settings. All the settings within the group will be reset. Related Topic Resetting the Speaker System 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 100 Help Guide Sound Bar HT-A7000 [Software Update] You can update the software of the speaker system or optional subwoofer/rear speakers. Related Topic Updating the Software 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 101: Updating The Software

    Help Guide Sound Bar HT-A7000 Updating the Software By updating your software to the latest version, you can take advantage of the newest functions. For information about update functions, visit the following website: For customers in Americas https://www.sony.com/am/support For customers in Europe https://www.sony.eu/support...
  • Page 102 You can perform [USB Update] by pressing and holding the BLUETOOTH and (power) button on the bar speaker for 7 seconds. If updating of the optional subwoofer or rear speakers does not work, move them to a location near the bar speaker and update. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 103: Troubleshooting

    1. Search for the cause and solution of the issue by referring to these Help Guide or Operating Instructions. The troubleshooting method is listed in “Troubleshooting.” 2. Search for the cause and solution of the issue on the Sony support site. Sony support site provides latest support information and Frequently Asked Questions.
  • Page 104 The speaker system does not power up. Check that the AC power cord (mains lead) is connected securely. Disconnect the AC power cord (mains lead) from the wall outlet (mains), and then reconnect after several minutes. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 105 Depending on the TV, if the sound was output from the speakers of the TV the previous time, the speaker system may not turn on by interlocking with the TV power even when the TV is turned on. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 106 [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Linked to TV]. When [Standby Linked to TV] is set to [On] or [Auto], the speaker system turns off automatically when you turn off the TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 107 TV, set [Standby Linked to TV] to [On]. The TV must support the Control for HDMI function. For details, refer to the operating instructions of your TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 108 The speaker system cannot be turned off. The speaker system may be in demo mode. To cancel demo mode, reset the speaker system. Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 109 [Setup] - [Advanced Settings] - [HDMI Settings] - [HDMI Signal Format] - [HDMI IN 1]/[HDMI IN 2]. The speaker system is connected to an input device that is not HDCP (High-bandwidth Digital Content Protection) compliant. In this case, check the specifications of the connected device. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 110 There is an interference of the frequency band between the wireless LAN and the wireless connection of the optional speakers. Switch the band of the wireless LAN connection of the TV or device that is playing an image to 2.4 GHz. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 111 3D content from the HDMI IN 1/HDMI IN 2 jack does not appear on the TV screen. Depending on the TV or video device, 3D content may not appear. Check the supported HDMI video format. Related Topic Supported HDMI Video Formats 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 112 ARC, connect the optical digital output jack on the TV and the TV IN (OPT) jack on the speaker system with an optical digital cable. Related Topic Supported HDMI Video Formats 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 113 Help Guide Sound Bar HT-A7000 An image is not displayed on the entire TV screen. The aspect ratio on the media is fixed. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 114 Turn on the speaker system, and then switch the input for the device playing. If connected to devices other than those manufactured by Sony that support the Control for HDMI function, set [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Through] to [On].
  • Page 115 [Setup] - [Advanced Settings] - [HDMI Settings] - [HDMI Signal Format] - [HDMI IN 1]/[HDMI IN 2] according to the video format that is supported by the AV device. Related Topic Supported HDMI Video Formats 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 116 Help Guide Sound Bar HT-A7000 The speaker system cannot connect to a TV with the BLUETOOTH function. When you connect the speaker system and TV with an HDMI cable, the BLUETOOTH connection is canceled. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 117 Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC Connecting an AV Device Compatible with the 2K/4K Video Format Connecting an AV Device Compatible with the 8K Video Format 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 118 Turn on the speaker system, and then switch the input for the device playing. If connected to devices other than those manufactured by Sony that support the Control for HDMI function, set [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Through] to [On].
  • Page 119 When you connect the speaker system and TV with the TV center speaker mode cable and set [Setup] - [Advanced Settings] - [Speaker Settings] - [TV Center Speaker Settings] - [TV Center Speaker Mode] to [On], the center part of the speaker system sound is output from the TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 120 If you do not want to change the sound mode automatically, set the sound mode to a setting other than [Auto Sound]. Related Topic Setting the Sound Effect That Is Tailored to Sound Sources (Sound Mode) 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 121 A time gap between the sound and picture may occur depending on the sound source. If your TV has a function that delays the image, use it for adjustment. For details, refer to the operating instructions of your TV. Related Topic When Watching the TV When Watching Another Device 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 122 When you play content compatible with copyright protection technology (HDCP), sound may not be output from the speaker system. Change the setting of [Setup] - [Advanced Settings] - [HDMI Settings] - [HDMI Signal Format] - [HDMI IN 1]/[HDMI IN 2]. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 123 To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system. For details, refer to the operating instructions of the connected device. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 124 If a device that generates electromagnetic radiation, such as a wireless LAN device or a microwave oven is nearby, move the speaker system away from the device. Refer to the operating instructions of the optional rear speakers/subwoofer. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 125 Help Guide Sound Bar HT-A7000 Sound is not output from some speakers. Some speakers may not output sound depending on the contents or sound mode. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 126 If there is any obstacle between speakers or the microphone for measurement of the speaker is blocked by an obstacle, Sound Field Optimization cannot be performed properly. Remove it if there is any obstacle between speakers or in front of speakers. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 127 If the USB device is connected via a USB hub or cable, disconnect it and connect the USB device directly to the speaker system. When connecting a WALKMAN® or smartphone, its internal storage or external storage (such as a memory card) may not be recognized. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 128 Make sure this speaker system is not receiving interference from a wireless LAN device, other 2.4 GHz wireless devices, or a microwave oven. If a device that generates electromagnetic radiation is nearby, move the device away from this speaker system. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 129 Pair this speaker system and the BLUETOOTH device again. You may need to cancel the pairing with this speaker system using your BLUETOOTH device first. Pairing information may be deleted. Perform the pairing operation again. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 130 Switch the wireless LAN frequency of any nearby wireless LAN router or PC to the 5 GHz range. Increase the volume on the connected BLUETOOTH device. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 131 Make sure this speaker system is not receiving interference from a wireless LAN device, other 2.4 GHz wireless devices, or a microwave oven. If a device that generates electromagnetic radiation is nearby, move the device away from this speaker system. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 132 BLUETOOTH headphones with this speaker system first. Pairing information may be deleted. Perform the pairing operation again. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time Listening to Sound by Pairing with Headphones 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 133 [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Wireless Playback Quality] to [LDAC Stable Connection (Auto)] or [SBC Stable Connection (Auto)]. Some content may not be output due to content protection. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 134 Help Guide Sound Bar HT-A7000 The BLUETOOTH connection with the headphones becomes disconnected. When using Chromecast built-in, the headphones cannot connect to the speaker system via the BLUETOOTH function. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 135 Move the speaker system away from such devices, or turn off such devices. The wireless LAN connection may become unstable depending on the usage environment, especially while using the BLUETOOTH function of the speaker system. In this case, adjust the usage environment. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 136 Press OPTIONS on the remote control to update the list. If the wireless LAN router you want is still not detected, select [New connection registration] from the network list, then input a network name (SSID) manually. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 137 Help Guide Sound Bar HT-A7000 You cannot connect the speaker system to the Internet. Check the wireless LAN connection. Restart the wireless LAN router. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 138 Remove any obstacles in the path between the remote control and the speaker system. Replace both batteries in the remote control with new ones if they are weak. Make sure you are pressing the correct button on the remote control. Related Topic Bar Speaker 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 139 Help Guide Sound Bar HT-A7000 TV remote control does not work. This problem might be solved by enabling the IR repeater function. Related Topic When the TV Remote Control Does not Work 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 140 Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC Connecting an AV Device Compatible with the 2K/4K Video Format Connecting an AV Device Compatible with the 8K Video Format 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 141 [PRTCT] flashes in the front panel display for 5 seconds and the speaker system is turned off. Disconnect the AC power cord (mains lead) and make sure nothing is obstructing the ventilation holes of the speaker system. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 142 For the optional subwoofer, disconnect the AC power cord (mains lead) and make sure nothing is obstructing the ventilation holes of the optional subwoofer, then restart the speaker system. If they are reconnected properly, the display in the front panel display returns to the normal display. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 143 [HIGH], [TEMP], and [ERROR] appear alternately for 2 seconds each in the front panel display, [STANDBY] appears in the front panel display, then the speaker system is turned off. High-temperature is detected in the speaker system. Press (power) to restart the speaker system. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 144 [BT TX] appears in the front panel display. [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Receiver]. [BT TX] appears in the front panel display if [Bluetooth Mode] is set to [Transmitter]. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 145 Move the bar speaker away from the TV within a range that allow those parts to operate properly. For the locations of the sensors and remote control receiver, refer to the operating instructions of the TV. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 146 Help Guide Sound Bar HT-A7000 Wireless functions (wireless LAN, the BLUETOOTH function, or optional subwoofer/rear speakers) are unstable. Do not place metal objects other than a TV around the speaker system. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 147 Help Guide Sound Bar HT-A7000 Music that you are not familiar with suddenly plays. The pre-installed sample music may have been played. Press (input select) on the bar speaker to stop playback. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 148 The speaker system may be in demo mode. To cancel demo mode, reset the speaker system. Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 149 Spotify cannot be played with the MUSIC SERVICE button, or cannot be played on the way of playback. Play music on Spotify on the speaker system by using the Spotify Connect function on the Spotify app of the mobile device. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 150 Sound Bar HT-A7000 The speaker system restarts. When connecting to a TV with a resolution that is different from that of the speaker system, the speaker system may restart to reset the picture output setting. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 151 (power) and – (volume) on the bar speaker for more than 5 seconds. The settings return to their initial status. Note By resetting, the link with the optional subwoofer and rear speakers may be lost. In this case, reconnect them by referring to their operating instructions. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 152: Playable Types Of Audio Files

    The speaker system cannot recognize a file/folder depending on the name/meta-data. Some USB devices may not work with this speaker system. The speaker system can recognize Mass Storage Class (MSC) devices (such as flash memory). 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 153: Supported Input Audio Formats

    – – DTS-HD Master Audio – – DTS:X – – Note The HDMI IN 1/HDMI IN 2 jack does not support audio formats that contain copy protections, such as Super Audio CD or DVD- Audio. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 154: Supported Hdmi Video Formats

    Help Guide Sound Bar HT-A7000 Supported HDMI Video Formats Video formats supported by this speaker system are as follows. 8K 24/25/30/50/60 Hz 4K 24/25/30/50/60/100/120 Hz 1080p 24/25/30/50/60/100/120 Hz 1080i 50/60 Hz 720p 24/30/50/60 Hz 576p 50 Hz 480p 60 Hz...
  • Page 155 BT.2020 color space is a new wider color standard that is defined for ultra-high definition television systems, etc. HDR is an emerging video format that can display a wider range of brightness levels. The speaker system is compatible with HDR10, HLG (Hybrid Log-Gamma), and Dolby Vision. 5-024-835-11(2) Copyright 2021 Sony Corporation...
  • Page 156: On Bluetooth Communication

    BLUETOOTH technology. Sony cannot be held liable in any way for damages or other loss resulting from information leaks during communication using BLUETOOTH technology.
  • Page 157: Copyrights And Trademarks

    The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
  • Page 158 This offer is valid to anyone in receipt of this information. Please note that Sony cannot answer or respond to any inquiries regarding the content of this source code. “DSEE Extreme” is a trademark of Sony Corporation. “TRILUMINOS” and “TRILUMINOS” logo are a registered trademark of Sony Corporation.

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