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en-us Troubleshooting
Issue
Appliance stops dur-
ing the cycle or cuts
out.
Appliance door can-
not be closed.
Lid on the detergent
dispenser cannot be
closed.
Filling valves mak-
ing knocking noises.
Noise level varies
52
Cause and troubleshooting
Upper rack is pressing against inner door and
preventing appliance door from being closed se-
curely.
Check whether the rear panel of the appliance
▶
is being pressed in by a power outlet or a hose
holder that has not been removed.
Arrange the dishware so that no parts project
▶
beyond the rack and prevent the appliance
door from closing properly.
Door lock has been activated.
Close the appliance door with greater force.
▶
Door cannot be closed due to installation method.
Check whether the appliance has been in-
▶
stalled properly.
When closed, the appliance door, its decor or
attached parts should not knock against adja-
cent cabinets or the worktop.
Detergent dispenser or lid are blocked by sticky
detergent residue.
Remove detergent residue.
▶
Caused by the domestic installation. No fault
present in the appliance. Does not affect function-
ing of the appliance.
Can only be remedied in the home installation.
▶
The noise level can vary, depending on what kind
of dishes are loaded and where they are placed.
Make sure the dishware is loaded in the most
▶
secure way, resting on the tines and not hitting
each other.
→ "Loading dishware", Page 28
Spray arm is striking dishes.
Arrange dishware so the spray arms do not
▶
strike dishware.
With a small load the water jets directly strike
against the tub.
Distribute the dishware evenly.
▶
Load the appliance with more dishware.
▶
Light items of dishware move about during the
wash cycle.
Position light items of dishware securely.
▶
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