Warranty - Mistral MAO398V Instruction Manual

Warranty

This product is guaranteed to be free from defects in workmanship and materials, including parts and
unless otherwise specified, for a period of 12 months from the date of purchase.
Defects that occur within the warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion.
The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product
that the consumer has under the Competition and Consumer Act 2010 and similar state and territory
laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to are replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket,
tax invoice or receipt as the best proof of purchase, and as proof of date on which the purchase was
made.
Extent of Warranty
This warranty is limited to defects in workmanship and materials, including parts. All defective products
or parts will be repaired, replaced or refunded. This warranty does not cover batteries or any other
consumable items.
Normal wear and tear
This warranty does not cover normal wear to the products or parts.
Exclusions
This warranty does not cover:
• Any defects caused by an accident, misuse, abuse, improper installation or operation,
lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a
person not authorised by the distributor.
• Any product that has not been installed, operated or maintained in accordance with the
manufacturer's operating instructions provided with the product.
• Any product that has been used for purposes other than domestic use.
• Any damage caused by improper power input or improper cable connection.
To make a claim
This warranty against defects is given by: GSM Retail Australia Pty Ltd
Address: Level 2, 142-144 Fullarton Road, Rose Park, Rose Park, South Australia 5067
Email: gsmretailgroup.com
Telephone: 08 8122 2390
If a defect in the product appears within the nominated warranty period (The identified period on the
packaging/Instructions), cease using the product, and return the product to the place of purchase. If we
agree that a defect covered by this warranty has occurred, you are entitled for replacement or refund of
the product.
When making a return, please ensure the product is properly packaged to ensure that no damage occurs
to the product during transit.
Where a claim for warranty extends beyond place of purchase replacement /refund (Installed products
requiring service repair) please contact:
Telephone: 1300 941 901 (For warranty repairs and technical support)
Supplier Name: GSM Retail Australia Pty Ltd
Supplier Address: 142-144 Fullarton Road, Rose Park, SA 5067
Email: admin@gsmretailgroup.com
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