Table of Contents
Advertisement
Connection or
Authorization
Failure
Disabled RFID card
Absence of WIFI LAN
Charger Has No
Network
Connection
Interruption in the connection between the
charger and the router.
8. DAVIS LIGHTING Service
If you have any questions about the product, please contact the manufacturer's local supplier representative or the
manufacturer's after-sales service. When seeking information or applying for service support, please provide the following
information:
•
Charger's Nameplate Information.
•
Warning Error Code or Charger Product Name (Accessible via the App).
Our company offers comprehensive technical support services, and customers can get in touch with us through their local office or
our customer service center hotline.
Davex Engineering (M) Sdn. Bhd.
Address: Plot 32 Lorong Perusahaan Maju 8, Bukit Tengah Industrial Park ,13600 Prai Penang, Malaysia.
Contact us:
E-mail: support@davislighting.com
Web: https://davislighting.com
Customer service hotline: +60 (4) 507 0517
1. Make sure that the RFID card is provided by the
manufacturer.
2. Make sure that the RFID card is properly registered and
available.
3. If the RFID card disabled, please contact the
manufacturer's local representative or after-sales service
point to obtain a new RFID card.
4. Restarting the charger may resolve this issue
1. Check the WIFI LAN strength at the Charger installation
site to ensure that the charger is within the coverage of the
WIFI LAN. REWRITE: Check the strength of WIFI LAN
signal at the charger installation site to ensure it is within
the coverage of the WIFI LAN.
1. Manually connect the charger to the WIFI LAN
22
Advertisement
Table of Contents
