Dell P3424WEB User Manual page 105

Problem What you
experience
When press When press either
either Volume Volume down/
down/Volume Volume up or
up or Mute Mute button, LED
button, LED not not blink when
blink connected to
HDMI or DP only
Webcam or Mic Webcam or Mic
not working not working when
connected to
HDMI or DP only
Ethernet port Ethernet port
(RJ45) cannot (RJ45) cannot
connect to connect to
internet internet on Win
10/Win 11
No sound No sound coming
coming from from the speakers
the speakers when play audio/
video on your
system
Possible solutions
Connect USB-A to USB-B cable
Connect USB-A to USB-B cable
Change the LAN Controller Power Saving from
Enable to Disable
• Ensure that you have set the default playback
device as Echo Cancelling Speakerphone or
DELL P3424WEB on your system.
• Turn Off the monitor, unplug the monitor
power cord, replug it, and then turn On the
monitor.
• Reset the monitor to Factory Settings.
Troubleshooting | 105