Dell P3221D User Manual
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Dell P3221D User Manual

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Dell P3221D Monitor
User's Guide
Model: P3221D
Regulatory model: P3221Dt

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Summary of Contents for Dell P3221D

  • Page 1 Dell P3221D Monitor User’s Guide Model: P3221D Regulatory model: P3221Dt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions......5 About your monitor ......6 Package contents .
  • Page 4 FCC notices (U.S. only) and other regulatory information . . . 65 Contacting Dell ......65...

  • Page 5: Safety Instructions

    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.

  • Page 6: About Your Monitor

    Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

  • Page 7: Product Features

    The P3221D monitor has an active matrix, Thin Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • P3221D: 80.1 cm (31.5 in.) active area display (Measured diagonally) 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power LED indicator On : White LED Off : None Sleep : Glowing White About your monitor...

  • Page 9: Back View

    Wall mount monitor using VESA- 100 mm-behind attached VESA compatible wall mount kit (100 mm x 100 cover) mm). Dell soundbar mounting slots Attaches the optional Dell soundbar. Cable management slot Use to organize cables by placing them through the slot. About your monitor...

  • Page 10: Bottom View

    Bottom view Label Description Security lock slot Secures monitor with security cable lock (sold separately). AC power port To connect the monitor power cable. HDMI port Connect your computer with HDMI cable (optional). DP port (in) Connect your computer with DP cable. 5&6 USB 2.0 downstream Connect your USB device.

  • Page 11: Monitor Specifications

    Monitor specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 800.98 mm (31.5 in.) Active Area Horizontal 698.112 mm (27.48 in.) Vertical 392.688 mm (15.46 in.) Area 274140.2 mm (424.84 in.

  • Page 12: Resolution Specifications

    -5° to 21° Swivel -30 to 30° Pivot -90 to 90° Cable management Dell Display Manager Easy Arrange (DDM)Compatibility and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.

  • Page 13: Electrical Specifications

    VESA, 2048 x 1080 66.58 60.0 147.18 VESA, 2048 x 1152 70.99 60.0 156.75 VESA, 2560 x 1440 88.8 60.0 241.5 Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support Input voltage/ frequency/ 100-240 VAC / 50 or 60 Hz ±...

  • Page 14: Environmental Characteristics

    Height (extended) 483.3 mm (19.03 in.) Height (compressed) 436.5 mm (17.19 in.) Width 300.0 mm (11.81 in.) Depth 230.0 mm (9.06 in.) Weight Weight with packaging 15.6 kg (34.39 lb.) Weight with stand assembly and cables 11.2 kg (24.69 lb.) Weight without stand assembly 6.4 kg (14.11 lb.) (For wall mount or VESA mount...

  • Page 15: Power Management Modes

    Power management modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning.
  • Page 16 The OSD operates only in the normal operation mode. If you press any button in the active-off mode, the following message is displayed: No USB-C signal from your device. Press any key on the keyboard to wake it up. If there is no display, press the monitor joystick to select correct input sources.

  • Page 17: Pin Assignments

    Pin assignments DP port (in) Pin number 20-pin side of the  Pin number 20-pin side of the  connected signal cable connected signal cable ML3(n) ML0(p) ML3(p) CONFIG1 ML2(n) CONFIG2 AUX CH (p) ML2(p) ML1(n) AUX CH (n) Hot Plug Detect ML1(p) Return ML0(n)
  • Page 18 HDMI port Pin number 19-pin side of the  Pin number 19-pin side of the  connected signal cable connected signal cable TMDS DATA 2+ TMDS CLOCK SHIELD TMDS DATA 2 SHIELD TMDS CLOCK- TMDS DATA 2- TMDS DATA 1+ Reserved (N.C. on device) TMDS DATA 1 SHIELD DDC CLOCK (SCL) TMDS DATA 1-...
  • Page 19 USB Type-C port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About your monitor...
  • Page 20 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: This monitor is SuperSpeed USB 5Gbps (USB 3.2 Gen1) and High- speed USB 2.0 compatible. Your computer has the following USB ports: • 2 downstream - SuperSpeed USB 5Gbps (USB 3.2 Gen1) • 2 downstream - USB 2.0 NOTE: The monitor’s USB ports work only when the monitor is on or...
  • Page 21 USB 2.0 downstream port USB 3.2 Gen1 (5Gbps) downstream port Pin number Signal Pin number Signal VBUS StdA_SSRX- StdA_SSRX+ GND_DRAIN StdA_SSTX- StdA_SSTX+ Shell Shield About your monitor...

  • Page 22: Plug-And-Play

    For more information on LCD Monitor Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury.
  • Page 23 • Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse.

  • Page 24: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials.

  • Page 25: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

  • Page 26: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 27 4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Setting up the monitor...
  • Page 28 6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Lift the protective cover from the monitor. Setting up the monitor...

  • Page 29: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 30: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...

  • Page 31: Connecting Your Monitor

    4. Select the correct input source from the OSD Menu on your monitor and then turn on your computer. NOTE: P3221D default setting is DP 1.2. A DP 1.1 Graphic card may not display normally. Please refer to “product specific problems – No image when using DP connection to the PC”...
  • Page 32 NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell P3221D monitor is designed to supply power delivery of up to 65 W to your laptop. Setting up the monitor...
  • Page 33 Rated power (on laptops that have USB Maximum charging power Type-C with Power Delivery) 45 W 45 W 65 W 65 W 90 W Not supported 130 W Not supported Connecting the USB Type-C cable(C to A) USB Type-C Setting up the monitor...

  • Page 34: Organizing Your Cables

    Organizing your cables After connecting all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the...

  • Page 35: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 36: Wall Mounting (Optional)

    Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable, flat table. 2.

  • Page 37: Operating The Monitor

    Operating the monitor Turning on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.
  • Page 38 Joystick Description • When the OSD menu is on, press the button to confirm the selection or save the settings. • When the OSD menu is off, press the button to launch the OSD main menu. See Accessing the menu system.

  • Page 39: Using The Osd Lock Function

    Options Description Use this button to go back to the main menu or exit the OSD main menu. Exit Use this button to choose from a list of preset modes. Shortcut key: Preset Modes To directly access the Brightness/Contrast adjustment sliders. Shortcut key: Brightness/Contrast Using the OSD lock function...
  • Page 40 Use the Joystick to lock the button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description Select this option to lock OSD menu function. Menu Button lock Use this option to lock power button.
  • Page 41 To unlock the button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options Description Use this option to unlock OSD menu function. Menu Button unlock Use this option to unlock power button to turn off the monitor.

  • Page 42: Front-Panel Button

    Front-panel button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Down Use the Previous button to go back to the previous menu.

  • Page 43: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the menu system Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Exit Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
  • Page 44 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are connected to your monitor. 32 Monitor Brightness/Contrast USB Type-C Input Source Color HDMI Display Auto Select Menu Auto Select for USB-C Prompt for Multiple Inputs Personalize Reset Input Source...
  • Page 45 Icon Menu and Description Submenus Color Use the Color menu to adjust the color setting mode. 32 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format Color Reset Color Display Menu Personalize Others Exit Operating the monitor...
  • Page 46 Icon Menu and Description Submenus Preset Modes Allows you to choose from a list of preset color mode. 32 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format ComfortView Color Reset Color Movie Display Game Menu Warm Personalize Cool Others Custom Color Exit...
  • Page 47 Icon Menu and Description Submenus Input Color Allows you to set the video input mode to: Format • R GB: Select this option if your monitor is connected to a computer (or DVD player) using the USB Type-C, DP cable. • Y PbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 48 Icon Menu and Description Submenus Display Use the Display menu to adjust image. 32 Monitor Brightness/Contrast Aspect Ratio Wide 16:9 Input Source Sharpness Color Response Time Normal Display Reset Display Menu Personalize Others Exit Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, 5:4. Sharpness Makes the image look sharper or softer.
  • Page 49 Icon Menu and Description Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. 32 Monitor Brightness/Contrast Language English Input Source Rotation Color...
  • Page 50 Icon Menu and Description Submenus Lock Controls user access to adjustments. The buttons are locked. 32 Monitor Brightness/Contrast Language Input Source Rotation Color Transparency Display Timer Menu Lock Menu Buttons Personalize Reset Menu Power Button Others Menu + Power Buttons Disable Exit • M enu Buttons: Through OSD to lock the Menu...
  • Page 51 Icon Menu and Description Submenus Personalize 32 Monitor Brightness/Contrast Shortcut Key 1 Preset Modes Input Source Shortcut Key 2 Input Source Color Shortcut Key 3 Brightness/Contrast Display Power Button LED On During Active Menu USB-C Charging O in O Mode Personalize Other USB Charging O in Standby Mode...
  • Page 52 Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. 32 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning Display Firmware 12T105 Menu Service Tag CN073K0 Personalize Reset Others Others...
  • Page 53 Displays the firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.

  • Page 54: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per the monitor speci cations.
  • Page 55 If either HDMI, DP and USB Type-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D No USB-C Cable The display will go into Standby mode in 4 minutes.
  • Page 56 When you select OSD items of Factory Reset in Other feature, the following message will appear: Are you sure you want to reset to default settings? When you select ‘Yes’to reset to default settings, the following message will appear: 32 Monitor Select ‘Yes’...

  • Page 57: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): • Go to your computer manufacturer’s support website and download the latest...

  • Page 58: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D No USB-C Cable The display will go into Standby mode in 4 minutes.

  • Page 59: Built-In Diagnostics

    5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your...

  • Page 60: Common Problems

    Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: www.dell.com/support/monitors.
  • Page 61 Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

  • Page 62: Product Specific Problems

    Product specific problems Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust OSD does not...
  • Page 63 • If the Notebook requires a >65 W power laptop, and so adaptor, it may not charge with the USB Type-C connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB Type-C cable is not damaged.

  • Page 64: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your display is turned ON. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 65: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355) NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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