Dell P3418HW User Manual
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Dell P3418HW User Manual

Dell P3418HW User Manual

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Dell P3418HW
User's Guide
Model: P3418HW
Regulatory Model: P3418HWf

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Summary of Contents for Dell P3418HW

  • Page 1 Dell P3418HW User‘s Guide Model: P3418HW Regulatory Model: P3418HWf...
  • Page 2 Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2017 – 07...

  • Page 3: Table Of Contents

    Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Package Contents .
  • Page 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 If you have a non Dell desktop, portable computer, or graphics card . 52 Using the Tilt, Swivel, and Vertical Extension .
  • Page 5 Contact Dell . . . . . . . . . . . . . . . . . . .

  • Page 6: About Your Monitor

    Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor .

  • Page 7: Product Features

    The Dell P3418HW flat-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include: • P3418HW: 86.704 cm (34.0 inches) diagonal viewable image size, 2560 x 1080 resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    Lists the regulatory approvals. Stand release button Releases stand from monitor. Barcode serial number label Refer to this label if you need to contact Dell for technical support. Cable management slot Use to organize cables by placing them through the slot.
  • Page 9 Side View Label Description USB downstream port Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB downstream connector on the monitor.* USB downstream port Connect to charge your device. with Power Charging * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB...

  • Page 10: Monitor Specifications

    Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). Monitor Specifications Flat-Panel Specifications Model number P3418HW Screen type Active matrix - TFT LCD Panel Technology In-Plane Switching Technology Viewable image Active Screen Size 86.704 cm (34 inches) (Aspect Ratio: 21:9)
  • Page 11 Outline Dimension 813.9(H) x 368.1(V)x 37.8 mm (Typ.) Pixel pitch 0.312 mm x 0.310 mm Pixel per inch (PPI) 81.4 x 81.9 Viewing angle Horizontal 172° typical Vertical 178° typical Brightness 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical) Display screen coating Antiglare with hard-coating 3H Backlight White LED edgelight system...

  • Page 12: Resolution Specifications

    Dell Display Manager Compatibility • Security lock slot (cable lock sold separately) Security • Anti-theft stand lock slot (to panel) P3418HW color gamut (typical) is based on CIE1931 standard. Resolution Specifications Model number P3418HW Scan range • Horizontal 30 kHz to 83 kHz (automatic) •...

  • Page 13: Preset Display Modes

    Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering: Horizontal Vertical Sync Polarity Pixel Clock Display Mode Frequency Frequency (Horizontal/ (MHz) (kHz) (Hz) Vertical) VESA, 720 x 400 31.5 70.1 28.3 VESA, 640 x 480 31.5...

  • Page 14: Speaker Specifications

    Inrush current 120 V: 40 A (Max.) 240 V: 80 A (Max.) * Support DP1 .2 specification, include HBR2 and DP audio . Speaker Specifications Model number P3418HW Speaker 2 x 9.0 W Impedance 8 ohm Physical Characteristics The following table lists the monitor’s physical characteristics:...
  • Page 15 342.2 mm (13.47 inches) Width 226.4 mm (8.91 inches) Depth Weight: Weight with packaging 14.58 kg (31.30 lb) Weight with stand assembly and 10.09 kg (22.24 lb) cables Weight without stand assembly 6.81 kg (15.01lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 2.76 kg (6.08 lb)

  • Page 16: Environmental Characteristics

    Environmental Characteristics The following table lists the environmental conditions for your monitor: Model Number P3418HW Compliant Standards • Meets NFPA 99 leakage current requirements • RoHS-compliant • BFR/PVC-free (Halogen-free) excluding external cables only • Arsenic-Free glass and Mercury-Free for the panel Temperature •...

  • Page 17: Power Management Modes

    Power Management Modes If you have VESA’s DPM compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use. This is referred to as Power Save Mode. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning.
  • Page 18 Pin Assignments DisplayPort Connector 20-pin Side of the Connected Signal Cable Number ML_Lane 3(n) ML_Lane 3(p) ML_Lane 2(n) ML_Lane 2(p) ML_Lane 1(n) ML_Lane 1(p) ML_Lane 0(n) ML_Lane 0(p) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR │ About Your Monitor...
  • Page 19 Mini DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable Hot Plug Detect ML_Lane 3(n) CONFIG1 ML_Lane 3(p) CONFIG2 ML_Lane 2(n) ML_Lane 0(n) ML_Lane 2(p) ML_Lane 0(p) ML_Lane 1(n) AUX CH(p) ML_Lane 1(p) AUX CH(n) DP_PWR About Your Monitor │...
  • Page 20 HDMI connector Pin Number 19-pin Side of the Connected Signal Cable TMDS Data 2+ TMDS Data 2 Shield TMDS Data 2- TMDS Data 1+ TMDS Data 1 Shield TMDS Data 1- TMDS Data 0+ TMDS Data 0 Shield TMDS Data 0- TMDS Clock+ TMDS Clock Shield TMDS Clock-...

  • Page 21: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3 . 0 compatible . Transfer Speed Data Rate Power Consumption 5 Gbps 4.5W (Max, each port) Super-Speed High Speed 480 Mbps...
  • Page 22 USB Downstream Connector Pin Number 9-pin Side of the Connector StdA_SSRX_ StdA_SSRX+ GND_DRAIN StdA_SSTX- StdA_SSTX+ Shell Shield USB Ports • 1 upstream - bottom • 4 downstream - 2 bottom and 2 side • Power Charging Port- (USB ports with lightning icon) ;...

  • Page 23: Plug And Play Capability

    In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: http://www.dell.com/support/monitors.

  • Page 24: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory . NOTE: This is applicable for a monitor with a stand . When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions .
  • Page 25 5. Lift the cover, as shown, to expose the VESA area for stand assembly. 6. Attach the stand assembly to the monitor: a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
  • Page 26 7. Place the monitor upright. a. Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. b. Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor.

  • Page 27: Connecting Your Monitor

    Connecting Your Monitor Before you begin any of the procedures in this section, follow WARNING: the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the DisplayPort, Mini-DP to DP or HDMI cable to the corresponding video port on the back of your computer.

  • Page 28: Connecting Usb 3.0 Cable

    Connecting USB 3.0 cable : To prevent data damage or loss, before changing USB upstream NOTE ports, make sure that NO USB storage devices are in use by the computer connected to the monitor’s USB upstream port . After you have completed connecting the Mini-DP / Mini-DP / HDMI cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup: 1.

  • Page 29: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment), organize all cables as shown above. Setting Up the Monitor │...

  • Page 30: Removing The Monitor Stand

    Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface . NOTE: This is applicable for a monitor with a stand . When any other stand is bought, please refer to the respective stand setup guide for the removal instructions .

  • Page 31: Wall Mounting (Optional)

    5. Mount the LCD on the wall by following the instructions that came with the base mounting kit. NOTE: For use only with UL-listed wall-mount bracket with minimum weight/load bearing capacity of 6 .87 kg (P3418HW) Setting Up the Monitor │...

  • Page 32: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Front-Panel Controls Use the keys on the front of the monitor to adjust the image settings. Front-Panel Keys Description Use the Preset modes key to choose from a list of preset color modes.

  • Page 33: Using The On-Screen Display (Osd) Menu

    Front-Panel Description Keys Use the Up key to adjust (increase ranges) items in the OSD menu. Use the Down key to adjust (decrease ranges) items in the OSD menu. Down Use the OK key to confirm your selection. Use the Back key to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System...
  • Page 34 2. Press the buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted. 3. To select the highlighted item on the menu press the button again. 4. Press the buttons to select the desired parameter.
  • Page 35 Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment. Press the key to increase contrast and press the to decrease contrast (min 0 ~ max 100).
  • Page 36 Color Use the Color menu to adjust the monitor's color settings . │ Operating the Monitor...
  • Page 37 Preset Allows you to choose from a list of preset color modes. Modes • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes NOTE: To reduce the risk of eye strain and neck/ arm/back/shoulders pain from using the monitor for...
  • Page 38 • Color Temp.: Allows users to select the color temperature: 5000K, 5700K, 6500K, 7500K, 9300K, and 10000K. • Custom Color: Allows you to manually adjust the 6-axis color settings. Press the keys to adjust the 6-axis colors values and create your own preset color mode.
  • Page 39 Saturation This feature can adjust the color saturation of the video image. to increase the monochrome apperance of the video image. Press to increase the colorful appearance of the video image Note：Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Resets your monitor’s color settings to the factory defaults.
  • Page 40 Display Use the Display menu to adjust the monitor’s display settings. Aspect Ratio Adjusts the image ratio as Wide 21:9, Auto Resize, 4:3 , 1:1 Sharpness This feature can make the image look sharper or softer. to adjust the sharpness from ‘0’ to ‘100’. Dynamic Allows you to increase the level of contrast to provide Contrast...
  • Page 41 PIP/PBP This function brings up a window displaying image from another input source. Sub-Window Main Window HDMI 1 HDMI 2 HDMI 1 HDMI 2 Note：Images under PBP will be displayed at the center of the screen, not full screen. Operating the Monitor │...
  • Page 42 PIP/PBP Adjusts the PIP/PBP (Picture in Picture/Picture by Mode Picture) mode to PIP Small, PIP Large, PBP. You can disable this feature by selecting Off. PIP Small PIP Large PIP/PBP Select between the different video signals that may be (Sub) connected to your monitor for the PIP/PBP sub-window.
  • Page 43 Audio Volume to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Speaker Allows you to enable or disable Speaker function. Reset Audio Select this option to restore default display settings. Operating the Monitor │...
  • Page 44 Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.
  • Page 45 Personalize User can select from “Preset Modes”, “Brightness/ Contrast”,“Input Source”, “Aspect Ratio” ,“Volume”, “Video Swap” and “PIP/PBP Mode” set as shortcut key. Power Allows you to set the power LED indicator on or off during Button LED active to save energy. Allows you to enable or disable USB function during monitor standby mode.
  • Page 46 Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on. Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.

  • Page 47: Osd Messages

    Helps reduce minor cases of image retention. Depending on Conditioning the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable. Reset Other Select this option to restore default other settings, such as DDC/CI.
  • Page 48 This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1080 You will see the following message before the DDC/CI function is disabled： When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
  • Page 49 DP, HDMI 1 or HDMI 2 cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. Operating the Monitor │...
  • Page 50 See Solving Problems for more information. │ Operating the Monitor...

  • Page 51: Setting The Maximum Resolution

    Please choose the scenario below that best describes the computer system you are using, and follow the provided • If you have a Dell desktop or a Dell portable computer with Internet access • If you have a non Dell desktop, portable computer, or graphics card Operating the Monitor │...

  • Page 52: If You Have A Non Dell Desktop, Portable Computer, Or Graphics Card

    If you have a Dell desktop or a Dell portable computer with Internet access 1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 2560 x 1080 again.

  • Page 53: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory .

  • Page 54: Vertical Extension

    Vertical Extension NOTE: The stand extends vertically up to 115±5 mm . The figure below illustrates how to extend the stand vertically . │ Operating the Monitor...

  • Page 55: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 56: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode .

  • Page 57: Common Problems

    Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common What You Possible Solutions Symptoms Experience No Video/Power No picture • Ensure that the video cable LED off connecting the monitor and the computer is properly connected and secure.
  • Page 58 LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. Stuck-on Pixels LCD screen has • Cycle power on-off.
  • Page 59 • Restart the computer in the safe mode. Safety-Related Visible signs of • Do not perform any troubleshooting Issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable Problems malfunctions on & connecting the monitor to the computer is connected properly and is secure.
  • Page 60 Image retention from Faint shadow from • Use the Power Management a static image left the static image feature to turn off the monitor on the monitor for a displayed appears on at all times when not in use (for long period of time the screen more information, see Power Management Modes.

  • Page 61: Product-Specific Problems

    Product-Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is too Image is centered • Check the Aspect Ratio setting in small on screen, but does the Display OSD. not fill entire viewing • Reset the monitor to Factory area Settings.

  • Page 62: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Common What You Possible Solutions Symptoms Experience USB interface is not USB peripherals are • Check that your monitor is turned working not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 63: Speakers Specific Problems

    Speakers Specific Problems Common What You Possible Solutions Symptoms Experience No sound coming Cannot hear any • Turn Off the monitor, unplug the from the speakers sound monitor power cord, replug it, and then turn On the monitor. • Check the audio cable connection is connected correctly to the computer Audio Line Out port.

  • Page 64: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog . Dell provides several online and telephone-based support and service options.

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