Dell P3223QE User Manual
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Dell P3223QE User Manual

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Dell P3223QE Monitor
User's Guide
Model: P3223QE
Regulatory model: P3223QEt

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Summary of Contents for Dell P3223QE

  • Page 1 Dell P3223QE Monitor User’s Guide Model: P3223QE Regulatory model: P3223QEt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Connecting Your Monitor ....32 Dell Power Button Sync (DPBS) ....35...
  • Page 4 FCC Notices (U.S. Only) and Other Regulatory Information . . 77 Contacting Dell ......77 EU Product Database for Energy Label and Product Information Sheet .

  • Page 5: Safety Instructions

    Safety Instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.

  • Page 6: About Your Monitor

    Your monitor ships with the components shown in the following table. Ensure that you have received all the components and see Contacting Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor.

  • Page 7: Features

    ® Implementers Forum. Features The Dell P3223QE monitor has an active matrix, Thin Film Transistor (TFT), Liquid Crystal Display (LCD), and Light Emitting Diode (LED) backlight. The following are the monitor features: • 80 cm (31.5 in.) active area display (Measured diagonally) 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Label Description Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. The blinking white light indicates the monitor is in Standby Mode. About Your Monitor...

  • Page 9: Back View

    Controls the OSD menu. Power on/off button Turns the monitor on or off. Barcode, serial number, and Refer to this label if you need to contact Dell Service Tag label for technical support. Stand release button Release stand from monitor.

  • Page 10: Bottom View

    Bottom View 56 7 Label Description Security lock slot* Secures monitor with security cable lock (based on Kensington (sold separately). Security Slot AC power port To connect the monitor power cable. HDMI port Connect your computer with HDMI cable (sold separately). DP port (in) Connect your computer with DP cable.

  • Page 11: Monitor Specifications

    Monitor Specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 80.00 cm (31.5 in.) Active Area Horizontal 697.31 mm (27.45 in.) Vertical 392.23 mm (15.44 in.) Area 273505.9 mm (423.94 in.

  • Page 12: Resolution Specifications

    -5° to 21° Swivel -30 to 30° Pivot -90 to 90° Cable management Dell Display Manager (DDM) Easy Arrange and other key features Compatibility Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.

  • Page 13: Preset Display Modes

    Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.3 40.0...

  • Page 14: Electrical Specifications

    Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP / HDMI / USB-C signal input support Input voltage/ frequency/ 100-240 VAC / 50 or 60Hz ± 3Hz / 2.3A (maximum) current Inrush current 120V: 42A (Max.)

  • Page 15: Physical Characteristics

    Physical Characteristics Connector type • DP connector (DP in) • HDMI connector • USB-C connector • USB 3.2 Gen1 (5Gbps) downstream port connector x 4 • RJ45 connector Signal cable type • DP to DP 1.8 M cable • USB-C 1.0 M cable •...

  • Page 16: Environmental Characteristics

    Weight Weight with packaging 13.38 kg (29.50 lb.) Weight with stand assembly and cables 9.90 kg (21.83 lb.) Weight without stand assembly 5.28 kg (11.64 lb.) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 4.24 kg (9.35 lb.) Environmental Characteristics Compliant Standards...

  • Page 17: Pin Assignments

    Pin Assignments DP Port (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 18 HDMI Port Pin number 19-pin side of the  connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 19 USB-C Port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About Your Monitor...
  • Page 20 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: This monitor is Super speed USB 5Gbps (USB 3.2 Gen1) and High- speed USB 2.0 compatible. Your computer has the following USB ports: •...
  • Page 21 GROUND Driver Installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at https://www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting...
  • Page 22 RJ45 Connector LED Status: Right LED Left LED Color Description Right LED Amber or Green Speed indicator: • Amber On - 1000 Mbps • Green On - 100 Mbps • Off - 10 Mbps Left LED Green Link / Activity indicator: •...

  • Page 23: Plug-And-Play

    For more information on LCD Monitor Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines Handling and Moving Your Display...
  • Page 24 • When lifting or moving the monitor, ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage. • When transporting the monitor, avoid any sudden shock or vibration to it. •...

  • Page 25: Maintenance Guidelines

    Follow the instructions in the list below when cleaning the monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell monitor screen.

  • Page 26: Setting Up The Monitor

    Setting Up the Monitor Connecting the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 27 4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Setting Up the Monitor...
  • Page 28 6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Lift the protective cover from the monitor. Setting Up the Monitor...

  • Page 29: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 30: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...

  • Page 31: Organizing Your Cables

    Organizing Your Cables After connecting all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Setting Up the Monitor...

  • Page 32: Connecting Your Monitor

    3. Turn on your monitor. 4. Select the correct input source from the OSD Menu on your monitor and then turn on your computer. NOTE: P3223QE default setting is DP 1.4. A DP 1.1 Graphic card may not display normally. Connecting the HDMI Cable...
  • Page 33 NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell P3223QE monitor is designed to supply power delivery of up to 90W to your laptop. Setting Up the Monitor...
  • Page 34 Rated power (on laptops that have Maximum charging power USB-C with Power Delivery) 130W Not supported Connecting the USB Type-C Cable (A to C) USB Type-C Connecting the Monitor for RJ45 Cable (Optional) Setting Up the Monitor...

  • Page 35: Dell Power Button Sync (Dpbs)

    Dell Power Button Sync (DPBS) Your monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface.
  • Page 36 2. Select Hardware and Sound, followed by Power Options. Go to System Settings. 4. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. Setting Up the Monitor...
  • Page 37 NOTE: Do not select Do nothing, otherwise the monitor power button will not be able to sync with PC system power state. 5. Go to Monitor OSD Display, turn On from off in Dell Power Button Sync. 32 Monitor Brightness/Contrast...

  • Page 38: Connecting The Monitor For Dpbs For The First Time

    2. Press the monitor power button to turn ON the monitor. 3. Connect the USB-C cable from the PC to the monitor. 4. Both the monitor and PC will turn ON normally except Dell Optiplex 7090/3090 Ultra platform. 5. When you connect the Dell Optiplex 7090/3090 Ultra platform, you may see both the monitor and PC will turn ON momentarily.

  • Page 39: Using Dpbs Function

    Initial system power state (OFF) USB-C USB-C Connect USB-C cable * Not all Dell PC systems support to wake up the platform via the monitor. * Upon USB-C cable connection, mouse movement or keyboard press might be required to wake the system/ monitor up from sleep or hibernate.
  • Page 40 • When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. USB-C Press and hold 4s PC will shut down Slide to shut down your PC •...

  • Page 41: Connecting The Monitor For Usb-C

    Connecting the Monitor for USB-C The Dell PC* Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. While the PC and two monitors are in an initially ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2.
  • Page 42 Ensure to set USB-C Charging 90W to On in Off Mode. When the PC and two monitors are in an initially OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. USB-C USB-C port1...

  • Page 43: Securing Your Monitor Using Kensington Lock (Optional)

    Securing Your Monitor Using Kensington Lock (Optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock.

  • Page 44: Removing The Monitor Stand

    Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 45: Wall Mounting (Optional)

    Wall Mounting (Optional) NOTE: Use M3 x 6 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable, flat table. 2.

  • Page 46: Operating The Monitor

    Operating the Monitor Turning On the Monitor Press the button to turn on the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick to open the OSD Menu Launcher. 2.

  • Page 47: Using The Menu Launcher

    Joystick Functions Functions Description Press Joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher. Preset Modes Menu Launcher • Toggle the Joystick Up to open the Main Menu.
  • Page 48 Menu Launcher Details The following table describes the Menu Launcher icons: Menu Launcher icons Description Opens the On-Screen Display (OSD). Using the Main Menu. Main Menu Sets the Input Source. Input Source (Shortcut key 1) Allows to choose from a list of Preset Color Modes. Preset Modes (Shortcut key 2) To directly access the Brightness/Contrast...

  • Page 49: Front-Panel Button

    Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Down Use the Previous button to go back to the previous menu.

  • Page 50: Using The Main Menu

    Using the Main Menu Icon Menu and Description Submenus Brightness/ Activates Brightness/Contrast adjustment. Contrast 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Exit Brightness Adjusts the luminance of the backlight (Range: 0 - 100). Move the Joystick Up to increase brightness. Move the Joystick Down to decrease brightness.
  • Page 51 Icon Menu and Description Submenus Input Source Selects between different video inputs that are connected to your monitor. 32 Monitor Brightness/Contrast USB-C Input Source Color HDMI Display Auto Select Menu Auto Select for USB-C Prompt for Multiple Inputs Personalize Rename Inputs USB-C Others Reset Input Source...
  • Page 52 Icon Menu and Description Submenus Color Adjusts the color setting mode. 32 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format Color Display Saturation Menu Reset Color Personalize Others Exit Preset Modes Allows you to choose from a list of preset color mode. 32 Monitor Brightness/Contrast Preset Modes...
  • Page 53 Icon Menu and Description Submenus Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output.
  • Page 54 To allow you to control PC system power state from the Button Sync monitor power button. (DPBS) Allows you to On or Off Dell Power Button Sync function. NOTE: This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface.
  • Page 55 Icon Menu and Description Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. 32 Monitor Brightness/Contrast Language English Input Source Rotation Select...
  • Page 56 Icon Menu and Description Submenus Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. 32 Monitor Brightness/Contrast Language Input Source Rotation Color Transparency Display Timer...
  • Page 57 NOTE: USB-C Charging is not selectable and will be defaulted to “On in Off Mode” if monitor is connected to Dell Latitude and Precision notebooks that supports Dell Power Button Sync via USB-C. Under this configuration, the monitor USB-C charging function is always available during Off Mode.
  • Page 58 Displays the monitor’s current settings. Press to select this function. 32 Monitor Input Source: Resolution: 3840 x 2160, 30Hz 24-bit Input Capability: DP 1.4 (5.4Gbps) HDMI 2.0 USB: Stream Info: 5.4Gbps Model: P3223QE Firmware: 13T111 Service Tag: CN073K0 Operating the Monitor...
  • Page 59 Icon Menu and Description Submenus DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
  • Page 60 Displays the Firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.

  • Page 61: Using The Osd Lock Function

    Using the OSD Lock Function You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock Menu to Lock the Button(s). 1. Select one of the following options. 32 Monitor Brightness/Contrast Language Input Source...
  • Page 62 Use the Joystick to Lock the Button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description Select this option to lock OSD menu function. Menu Button lock Use this option to lock power button.
  • Page 63 To Unlock the Button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options Description Use this option to unlock OSD menu function. Menu Button unlock Use this option to unlock power button to turn off the monitor.

  • Page 64: Initial Setup

    Initial Setup When you select OSD items of Factory Reset in Other feature, the following message will appear: Are you sure you want to reset to default settings ? 1. Disconnect all USB storage devices plugged into the monitor. 2. Select ‘Yes’ to continue. When you select ‘Yes’to reset to default settings, the following message will appear: 32 Monitor Select ‘Yes’...

  • Page 65: Osd Warning Messages

    OSD Warning Messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, 60Hz or any other monitor listed timing as per the monitor speci cations.
  • Page 66 A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the DP cable is connected to the monitor. Switch to USB-C Video Input: If the monitor connect with two ports or more, when the Auto of Input Source is selected, it will turn to the next port with signal.
  • Page 67 If either HDMI, DP or USB-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3223QE No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3223QE No USB-C Cable The display will go into Standby mode in 4 minutes.

  • Page 68: Setting The Maximum Resolution

    If you are using a non-Dell computer (laptop or desktop): • Go to your computer manufacturer’s support website and download the latest graphic drivers. • Go to your graphics card manufacturer’s website and download the latest graphic drivers.

  • Page 69: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3223QE No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3223QE No USB-C Cable The display will go into Standby mode in 4 minutes.

  • Page 70: Built-In Diagnostics

    4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

  • Page 71: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/support/monitors Stuck-on Pixels LCD screen has •...
  • Page 72 Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

  • Page 73: Product Specific Problems

    Product Specific Problems Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust...
  • Page 74 • If the Notebook requires a > 90W power laptop, and so adaptor, it may not charge with the USB-C connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB-C cable is not damaged. Intermittent Intermittent •...
  • Page 75 Problem What you Possible solutions experience The LAN port is OS setting • Ensure that the latest BIOS and drivers for your not functioning or cable computer are installed on your computer. connection • Ensure that the RealTek Gigabit Ethernet issue Controller is installed in the Windows Device Manager.

  • Page 76: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your display is turned ON. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 77: Appendix

    3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU Product Database for Energy Label and Product Information...

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