Troubleshooting
Problem
No steam is generated
after the steam button is
pressed.
Unexpected steam is
output when no operation
is performed.
The temperature cannot
be changed.
The product is powered off abnormally.
The problem persists even after you have followed the above solutions.
Steam keeps coming out from the bottom of the power base.
A lot of water leaks from the soleplate.
20
Causes
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External abnormal electromagnetic noise
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causes interference.
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Solution
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Remove the power plug to disconnect the power
supply, then connect the power plug back to connect
the power supply and press the power button to
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restart the product. If the problem persists, please
send your product to an authorized service center for
repair.
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Send your product to an authorized service center for
repair.
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