WARRANTY
This warranty program is our commitment to you, the product sold by AC Infinity will be free from
defects in manufacturing for a period of two years from the date of purchase. If a product is found
to have a defect in material or workmanship, we will take the appropriate actions defined in this
warranty to resolve any issues.
The warranty program applies to any order, purchase, receipt, or use of any products sold by AC
Infinity or our authorized dealerships. The program covers products that have become defective,
malfunctioned, or expressively if the product becomes unusable. The warranty program goes into
effect on the date of purchase. The program will expire two years from the date of purchase. If your
product becomes defective during that period, AC Infinity will replace your product with a new one
or issue you a full refund.
The warranty program does not cover abuse or misuse. This includes physical damage,
submersion of the product in water, incorrect Installation such as wrong voltage input, and misuse
for any reason other than intended purposes. AC Infinity is not responsible for consequential loss or
incidental damages of any nature caused by the product. We will not warrant damage from normal
wear such as scratches and dings.
Contact our dealers department at
information about our dealers and distributors program. Contact our customer service department
support@acinfinity.com
at
hours are Monday through Friday, 9:00 am to 5:00 pm PST.
38
dealers@acinfinity.com
626-923-6399
or
If you have any issues with this product, contact us and
we'll happily resolve your problem or issue a full refund!
or
(626) 838-4656
for product and warranty assistance. Our business
for more
Need help?
Do you have a question about the CLOUDFORGE and is the answer not in the manual?
Questions and answers
Can I have clear instructions on how to set my machine to keep my environment to 60% humidity please, cloudforge t3 gen 2
To set the AC Infinity Cloudforge T3 Gen 2 to maintain 60% humidity, follow these steps:
1. Access the Smart Controls: Use the controller or app connected to the humidifier.
2. Set the Target Humidity: Adjust the target humidity level to 60%. This ensures the unit will maintain that level.
3. Enable Auto Mode: Use the auto mode to allow the humidifier to turn on and off as needed to maintain the set humidity.
4. Check Settings: Confirm there are no hidden triggers, automations, or faulty settings that could override the target humidity.
This setup ensures the humidifier operates efficiently and maintains the desired 60% humidity level.
This answer is automatically generated
my ac infinity Cloudforge T3 gen 2 humidifier display keeps saying water level is low even when filled to top
The AC Infinity Cloudforge T3 Gen 2 humidifier may display a low water level alert even when filled to the top if the water tank is lifted or not properly seated. Lifting the tank triggers the alert, which disappears once the tank is correctly placed back into position.
This answer is automatically generated