ASROCK GENOAD24QM3-2L2T/BCM User Manual
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ASROCK GENOAD24QM3-2L2T/BCM User Manual

ASROCK GENOAD24QM3-2L2T/BCM User Manual

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GENOAD24QM3-2L2T/BCM
User Manual
Version 1.0
Published March 2023
Copyright©2023 ASRock Rack INC. All rights reserved.

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Summary of Contents for ASROCK GENOAD24QM3-2L2T/BCM

  • Page 1 GENOAD24QM3-2L2T/BCM User Manual Version 1.0 Published March 2023 Copyright©2023 ASRock Rack INC. All rights reserved.
  • Page 2 (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
  • Page 3 ASRock Rack follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASRock Rack product is in line with global environmental regulations. In addition, ASRock Rack disclose the relevant in- formation based on regulation requirements.

  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installation of Memory Modules (DIMM) Expansion Slots (PCI Express Slot) Jumper Setup Onboard Headers and Connectors Dr.
  • Page 5 3.1.2 Navigation Keys Main Screen Advanced Screen 3.3.1 CPU Configuration 3.3.2 Chipset Configuration 3.3.3 Storage Configuration 3.3.4 NVMe Configuration 3.3.5 ACPI Configuration 3.3.6 USB Configuration 3.3.7 Super IO Configuration 3.3.8 Serial Port Console Redirection 3.3.9 H/W Monitor 3.3.10 PCI Subsystem Settings 3.3.11 AMD CBS 3.3.12 AMD PBS 3.3.13 PSP Firmware Versions...
  • Page 6 3.5.2 System Event Log 3.5.3 BMC Tools Event Logs Boot Screen Exit Screen Chapter 4 Software Support Download and Install Operating System Download and Install Software Drivers Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service...

  • Page 7: Chapter 1 Introduction

    In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.

  • Page 8: Specifications

    1.2 Specifications GENOAD24QM3-2L2T/BCM MB Physical Status Form Factor EEB like Dimension 12” x 14” (30.5 cm x 35.6 cm) Processor System AMD EPYC GENOA processors Socket Single Socket SP5 (SM-LGA-6096) Thermal Design 400W Power Chipset System on Chip System Memory...
  • Page 9 BMC Heartbeat LED 1 System BIOS BIOS Type AMI 256Mb SPI Flash ROM BIOS Features - ASRock Rack Instant Flash - ACPI 6.4 and abouve compliance wake up events - SMBIOS 3.5.0 and above - Plug and Play(PnP) Hardware Monitor...
  • Page 10 Fan Tachomete Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by CPU Temperature) Fan Multi-Speed Control Voltage VDDCR_CPU, VDDCR_SOC, VDDIO, VDD_18_S5, VDD_33_S5, VDD_11_S3, +3V, +5V, +12V, +BAT, +1V8SB, 3VSB, 5VSB Support OS Microsoft® Windows®: - Server 2019 (64bit) - Server 2022 (64bit) Linux®: - RedHat Enterprise Linux Server 8.6 (64bit)/9.0 (64bit) - SUSE SLES 15.4 (64bit)

  • Page 11: Unique Features

    . With this utility, you can press the <F6> key during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.

  • Page 12: Motherboard Layout

    1.4 Motherboard Layout 35.6 cm (14 in) ATX12V1 ATX12V2 DDR5_L2 SATA_SGPIO4 SATA_SGPIO3 BATTERY1 DDR5_L1 NCSI_SEL1 ATXPWR1 FAN7 FAN8 FAN1 CPU1_HSBP1 DDR5_K2 DDR5_K1 FAN2 ATX12V3 LAN1 DDR5_J2 FAN3 PSU_SMB1 MCIO2 DDR5_J1 M2_2 M2_1 DDR5_I2 LAN2 Broadcom BCM57416 DDR5_I1 MCIO1 DDR5_H2 MCIO3 LAN3 DDR5_H1 MCIO4...
  • Page 13 GENOAD24QM3-2L2T/BCM Description System Fan Connector (FAN7) ATX Power Connector (ATXPWR1) ATX 12V Power Connector (ATX12V1) ATX 12V Power Connector (ATX12V2) Backplane PCI Express Hot-Plug Connector (CPU1_HSBP1) 3 x 288-pin DDR5 DIMM Slots (DDR5_J2, DDR5_K2, DDR5_L2)* SATA SGPIO Connector (SATA_SGPIO3) SATA SGPIO Connector (SATA_SGPIO4)
  • Page 14 No. Description Thermal Sensor Header (TR1) Intelligent Platform Management Bus Header (IPMB1) 3 x 288-pin DDR5 DIMM Slots (DDR5_D2, DDR5_E2, DDR5_F2)* 3 x 288-pin DDR5 DIMM Slots (DDR5_D1, DDR5_E1, DDR5_F1)* OCP NIC 3.0 Slot (PCIe5.0 x16) (OCP1) 3 x 288-pin DDR5 DIMM Slots (DDR5_A2, DDR5_B2, DDR5_C2)* 3 x 288-pin DDR5 DIMM Slots (DDR5_A1, DDR5_B1, DDR5_C1)* Chassis ID Jumper (CHASSIS_ID0) PCI Express 5.0 x16 Slot (PCIE6)

  • Page 15: Onboard Led Indicators

    GENOAD24QM3-2L2T/BCM 1.5 Onboard LED Indicators Item Status Description LED_FAN1 FAN1 failed LED_FAN2 FAN2 failed LED_FAN3 FAN3 failed LED_FAN4 FAN4 failed LED_FAN5 FAN5 failed LED_FAN6 FAN6 failed SB_PWR1 Green STB PWR ready BMC_LED1 Green BMC heartbeat LED LED_FAN8 FAN8 failed LED_FAN7...

  • Page 16: I/O Panel

    1.6 I/O Panel No. Description No. Description USB 3.2 Gen1 Ports (USB3_1_2) 10G LAN RJ-45 Port (LAN3)*** IPMI LAN Header (IPMI_LAN1)* 10G LAN RJ-45 Port (LAN4)*** 1G LAN RJ-45 Port (LAN1)** VGA Port (VGA) 1G LAN RJ-45 Port (LAN2)** UID Switch (UID) LAN Port LED Indications *There are two LED next to the LAN port.
  • Page 17 GENOAD24QM3-2L2T/BCM *There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port 1G LAN Port (LAN1, LAN2) LED Indications Activity / Link LED Speed LED...

  • Page 18: Block Diagram

    1.7 Block Diagram 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM MAC1 Video Ethernet UART...

  • Page 19: Chapter 2 Installation

    GENOAD24QM3-2L2T/BCM Chapter 2 Installation This is a EEB-like form factor (12’’ x 14’’, 30.5 cm x 35.6 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.

  • Page 20: Installing The Cpu

    2.3 Installing the CPU 1. Before you insert the CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
  • Page 21 GENOAD24QM3-2L2T/BCM...
  • Page 22 Carr ier Frame with CPU Rail Frame Please make sure that the carrier frame with CPU is closely attached to the rail frame while inserting it. Install the carrier frame with CPU. Don’t separate them.
  • Page 23 GENOAD24QM3-2L2T/BCM...
  • Page 24 Set your torque wrench to 1.54 in-lb. One fourth a turn each time. Tighten the screws in a sequential order 1 > 2 > 3 > 4 > 5 > 6. Loosen the screws in a reverse order. 10-4 10-2 10-5 10-6 10-1...

  • Page 25: Installation Of Memory Modules (Dimm)

    GENOAD24QM3-2L2T/BCM 2.4 Installation of Memory Modules (DIMM) This motherboard provides twenty-four 288-pin DDR5 (Double Data Rate 5) DIMM slots in two groups, and supports Twelve Channel Memory Technology. 1. It is not allowed to install a DDR, DDR2, DDR3 or DDR4 memory module into a DDR5 slot;...
  • Page 26 Recommended Memory Configurations...

  • Page 27: Expansion Slots (Pci Express Slot)

    GENOAD24QM3-2L2T/BCM 2.5 Expansion Slots (PCI Express Slot) There are two PCI Express slots on this motherboard. PCIE slots: PCIE6 (PCIE 5.0 x16 slot, from CPU1) is used for PCI Express x16 lane width cards. PCIE7 (PCIE 5.0 x16 slot, from CPU1) is used for PCI Express x16 lane width cards.

  • Page 28: Jumper Setup

    2.6 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short” when a jumper cap is placed on these 2 pins.

  • Page 29: Onboard Headers And Connectors

    GENOAD24QM3-2L2T/BCM 2.7 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header...
  • Page 30 Auxiliary Panel Header This header supports multiple (18-pin AUX_PANEL1) functions on the front panel, (see p.6, No. 29) including front panel SMB, internet status indicator. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment. It can be used for communication between peripheral equipment in the system, which has slower transmission rates, and power management equipment.
  • Page 31 GENOAD24QM3-2L2T/BCM IntA_PA_D+ USB 3.2 Gen1 Header Besides two default USB 3.2 IntA_PA_D- (19-pin USB3_3_4) Gen1 ports on the I/O panel, IntA_PA_SSTX+ IntA_PA_SSTX- (see p.6, No. 26) there is one USB 3.2 Gen1 IntA_PA_SSRX+ header on this motherboard. IntA_PA_SSRX- Vbus This USB 3.2 Gen1 header can support two USB 3.2 Gen1...
  • Page 32 Backplane PCI Express The header is used for the hot Hot-Plug Connector plug feature of HDDs on the (5-pin CPU1_ HSBP1) backplane. P0_HP_ALERT_L (see p.6, No. 5) CPU_HP_SDA CPU_HP_SCL System Fan Connectors Please connect fan cables to (6-pin FAN1) the fan connectors and match (see p.6, No.
  • Page 33 GENOAD24QM3-2L2T/BCM ATX Power Connector This motherboard provides a (24-pin ATXPWR1) 24-pin ATX power connector. (see p.6, No. 2) To use a 20-pin ATX power supply, please plug it along Pin 1 and Pin 13. ATX Power Connectors This motherboard provides (8-pin ATX12V1) three ATX power connectors.
  • Page 34 LAN3_LINK Front LAN LED Header This 4-pin connector is used LED_PWR (LED_LAN3_4) LED_PWR for the front LAN status LAN4_LINK (see p.6, No. 31) indicator. Clear CMOS Pad This allows you to clear the (CLRCMOS1) data in CMOS. To clear (see p.6, No. 45) CMOS, take out the CMOS battery and short the Clear CMOS Pad.
  • Page 35 GENOAD24QM3-2L2T/BCM MCIO1 Pin Definition Defeinition Pin Defeinition P3_RXP8 P3_TXP8 P3_RXN8 P3_TXN8 P3_RXP9 P3_TXP9 P3_RXN9 P3_TXN9 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N P3_RXP10 P3_TXP10 P3_RXN10 P3_TXN10 P3_RXP11 P3_TXP11 P3_RXN11 P3_TXN11 P3_RXP12 P3_TXP12 P3_RXN12 P3_TXN12 P3_RXP13 P3_TXP13 P3_RXN13 P3_TXN13 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N P3_RXP14...
  • Page 36 MCIO2 Pin Definition Defeinition Pin Defeinition G2_RXP0 G2_TXP0 G2_RXN0 G2_TXN0 G2_RXP1 G2_TXP1 G2_RXN1 G2_TXN1 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G2_RXP2 G2_TXP2 G2_RXN2 G2_TXN2 G2_RXP3 G2_TXP3 G2_RXN3 G2_TXN3 G2_RXP4 G2_TXP4 G2_RXN4 G2_TXN4 G2_RXP5 G2_TXP5 G2_RXN5 G2_TXN5 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G2_RXP6 G2_TXP6 G2_RXN6 G2_TXN6 G2_RXP7...
  • Page 37 GENOAD24QM3-2L2T/BCM MCIO3 Pin Definition Defeinition Pin Defeinition G2_RXP8 G2_TXP8 G2_RXN8 G2_TXN8 G2_RXP9 G2_TXP9 G2_RXN9 G2_TXN9 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G2_RXP10 G2_TXP10 G2_RXN10 G2_TXN10 G2_RXP11 G2_TXP11 G2_RXN11 G2_TXN11 G2_RXP12 G2_TXP12 G2_RXN12 G2_TXN12 G2_RXP13 G2_TXP13 G2_RXN13 G2_TXN13 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G2_RXP14...
  • Page 38 MCIO4 Pin Definition Defeinition Pin Defeinition G3_RXP0 G3_TXP0 G3_RXN0 G3_TXN0 G3_RXP1 G3_TXP1 G3_RXN1 G3_TXN1 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G3_RXP2 G3_TXP2 G3_RXN2 G3_TXN2 G3_RXP3 G3_TXP3 G3_RXN3 G3_TXN3 G3_RXP4 G3_TXP4 G3_RXN4 G3_TXN4 G3_RXP5 G3_TXP5 G3_RXN5 G3_TXN5 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G3_RXP6 G3_TXP6 G3_RXN6 G3_TXN6 G3_RXP7...
  • Page 39 GENOAD24QM3-2L2T/BCM MCIO5 Pin Definition Defeinition Pin Defeinition G3_RXP8 G3_TXP8 G3_RXN8 G3_TXN8 G3_RXP9 G3_TXP9 G3_RXN9 G3_TXN9 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G3_RXP10 G3_TXP10 G3_RXN10 G3_TXN10 G3_RXP11 G3_TXP11 G3_RXN11 G3_TXN11 G3_RXP12 G3_TXP12 G3_RXN12 G3_TXN12 G3_RXP13 G3_TXP13 G3_RXN13 G3_TXN13 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N_SCLK3 G3_RXP14...
  • Page 40 MCIO6 Pin Definition Defeinition Pin Defeinition G1_RXP0 G1_TXP0 G1_RXN0 G1_TXN0 G1_RXP1 G1_TXP1 G1_RXN1 G1_TXN1 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G1_RXP2 G1_TXP2 G1_RXN2 G1_TXN2 G1_RXP3 G1_TXP3 G1_RXN3 G1_TXN3 G1_RXP4 G1_TXP4 G1_RXN4 G1_TXN4 G1_RXP5 G1_TXP5 G1_RXN5 G1_TXN5 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G1_RXP6 G1_TXP6 G1_RXN6 G1_TXN6 G1_RXP7...
  • Page 41 GENOAD24QM3-2L2T/BCM MCIO7 Pin Definition Defeinition Pin Defeinition G1_RXP8 G1_TXP8 G1_RXN8 G1_TXN8 G1_RXP9 G1_TXP9 G1_RXN9 G1_TXN9 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G1_RXP10 G1_TXP10 G1_RXN10 G1_TXN10 G1_RXP11 G1_TXP11 G1_RXN11 G1_TXN11 G1_RXP12 G1_TXP12 G1_RXN12 G1_TXN12 G1_RXP13 G1_TXP13 G1_RXN13 G1_TXN13 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G1_RXP14...
  • Page 42 MCIO8 Pin Definition Defeinition Pin Defeinition G0_RXP0 G0_TXP0 G0_RXN0 G0_TXN0 G0_RXP1 G0_TXP1 G0_RXN1 G0_TXN1 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G0_RXP2 G0_TXP2 G0_RXN2 G0_TXN2 G0_RXP3 G0_TXP3 G0_RXN3 G0_TXN3 G0_RXP4 G0_TXP4 G0_RXN4 G0_TXN4 G0_RXP5 G0_TXP5 G0_RXN5 G0_TXN5 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G0_RXP6 G0_TXP6 G0_RXN6 G0_TXN6 G0_RXP7...
  • Page 43 GENOAD24QM3-2L2T/BCM MCIO9 Pin Definition Defeinition Pin Defeinition G0_RXP8 G0_TXP8 G0_RXN8 G0_TXN8 G0_RXP9 G0_TXP9 G0_RXN9 G0_TXN9 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G0_RXP10 G0_TXP10 G0_RXN10 G0_TXN10 G0_RXP11 G0_TXP11 G0_RXN11 G0_TXN11 G0_RXP12 G0_TXP12 G0_RXN12 G0_TXN12 G0_RXP13 G0_TXP13 G0_RXN13 G0_TXN13 BP_TYPE WAKE# BUF_RST0_L R_PRSNT_N G0_RXP14...

  • Page 44: Dr. Debug

    2.8 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description 0x10 PEI_CORE_STARTED 0x11 PEI_CAR_CPU_INIT 0x15 PEI_CAR_NB_INIT 0x19 PEI_CAR_SB_INIT 0x31 PEI_MEMORY_INSTALLED 0x32 PEI_CPU_INIT 0x33 PEI_CPU_CACHE_INIT...
  • Page 45 GENOAD24QM3-2L2T/BCM 0x63 DXE_CPU_INIT 0x68 DXE_NB_HB_INIT 0x69 DXE_NB_INIT 0x6A DXE_NB_SMM_INIT 0x70 DXE_SB_INIT 0x71 DXE_SB_SMM_INIT 0x72 DXE_SB_DEVICES_INIT 0x78 DXE_ACPI_INIT 0x79 DXE_CSM_INIT 0x90 DXE_BDS_STARTED 0x91 DXE_BDS_CONNECT_DRIVERS 0x92 DXE_PCI_BUS_BEGIN 0x93 DXE_PCI_BUS_HPC_INIT 0x94 DXE_PCI_BUS_ENUM 0x95 DXE_PCI_BUS_REQUEST_RESOURCES 0x96 DXE_PCI_BUS_ASSIGN_RESOURCES 0x97 DXE_CON_OUT_CONNECT 0x98 DXE_CON_IN_CONNECT...
  • Page 46 0x99 DXE_SIO_INIT 0x9A DXE_USB_BEGIN 0x9B DXE_USB_RESET 0x9C DXE_USB_DETECT 0x9D DXE_USB_ENABLE 0xA0 DXE_IDE_BEGIN 0xA1 DXE_IDE_RESET 0xA2 DXE_IDE_DETECT 0xA3 DXE_IDE_ENABLE 0xA4 DXE_SCSI_BEGIN 0xA5 DXE_SCSI_RESET 0xA6 DXE_SCSI_DETECT 0xA7 DXE_SCSI_ENABLE 0xA8 DXE_SETUP_VERIFYING_PASSWORD 0xA9 DXE_SETUP_START 0xAB DXE_SETUP_INPUT_WAIT 0xAD DXE_READY_TO_BOOT 0xAE DXE_LEGACY_BOOT...
  • Page 47 GENOAD24QM3-2L2T/BCM 0xAF DXE_EXIT_BOOT_SERVICES 0xB0 RT_SET_VIRTUAL_ADDRESS_MAP_BEGIN 0xB1 RT_SET_VIRTUAL_ADDRESS_MAP_END 0xB2 DXE_LEGACY_OPROM_INIT 0xB3 DXE_RESET_SYSTEM 0xB4 DXE_USB_HOTPLUG 0xB5 DXE_PCI_BUS_HOTPLUG 0xB6 DXE_NVRAM_CLEANUP 0xB7 DXE_CONFIGURATION_RESET 0xF0 PEI_RECOVERY_AUTO 0xF1 PEI_RECOVERY_USER 0xF2 PEI_RECOVERY_STARTED 0xF3 PEI_RECOVERY_CAPSULE_FOUND 0xF4 PEI_RECOVERY_CAPSULE_LOADED 0xE0 PEI_S3_STARTED 0xE1 PEI_S3_BOOT_SCRIPT 0xE2 PEI_S3_VIDEO_REPOST...
  • Page 48 0xE3 PEI_S3_OS_WAKE 0x50 PEI_MEMORY_INVALID_TYPE 0x53 PEI_MEMORY_NOT_DETECTED 0x55 PEI_MEMORY_NOT_INSTALLED 0x57 PEI_CPU_MISMATCH 0x58 PEI_CPU_SELF_TEST_FAILED 0x59 PEI_CPU_NO_MICROCODE 0x5A PEI_CPU_ERROR 0x5B PEI_RESET_NOT_AVAILABLE 0xD0 DXE_CPU_ERROR 0xD1 DXE_NB_ERROR 0xD2 DXE_SB_ERROR 0xD3 DXE_ARCH_PROTOCOL_NOT_AVAILABLE 0xD4 DXE_PCI_BUS_OUT_OF_RESOURCES 0xD5 DXE_LEGACY_OPROM_NO_SPACE 0xD6 DXE_NO_CON_OUT 0xD7 DXE_NO_CON_IN...
  • Page 49 GENOAD24QM3-2L2T/BCM 0xD8 DXE_INVALID_PASSWORD 0xD9 DXE_BOOT_OPTION_LOAD_ERROR 0xDA DXE_BOOT_OPTION_FAILED 0xDB DXE_FLASH_UPDATE_FAILED 0xDC DXE_RESET_NOT_AVAILABLE 0xE8 PEI_MEMORY_S3_RESUME_FAILED 0xE9 PEI_S3_RESUME_PPI_NOT_FOUND 0xEA PEI_S3_BOOT_SCRIPT_ERROR 0xEB PEI_S3_OS_WAKE_ERROR...

  • Page 50: Identification Purpose Led/Switch

    2.9 Identification purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed, (UID1) the front/rear UID blue LED indicator will be truned on.

  • Page 51: Dua Lan And Teaming Operation Guide

    GENOAD24QM3-2L2T/BCM 2.10 Dua LAN and Teaming Operation Guide Dual LAN with Teaming enabled on this motherboard allows two single connections to act as one single connection(s) for twice the transmission bandwidth, making data transmission more effective and improving the quality of transmission of distant images.

  • Page 52: Ssd Module Installation Guide

    2.11 M.2 SSD Module Installation Guide The Hyper M.2 Socket (M2_1/M2_2, Key M) supports type 2260/2280/22110 M.2 PCI Express module up to Gen5 x4 (32GT/s x4). NOTE: * R2.0x Motherboard supports PCIE SPEED up to Gen4. * R3.0x Motherboard supports PCIE SPEED up to Gen5. Installing the M.2 SSD Module Step 1 Prepare a M.2 SSD module and the...
  • Page 53 GENOAD24QM3-2L2T/BCM Step 3 Move the standoff based on the module type and length. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand. Step 4 Peel off the yellow protective film on the nut to be used.

  • Page 54: Chapter 3 Uefi Setup Utility

    Chapter 3 UEFI Setup Utility 3.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure your system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...

  • Page 55: Navigation Keys

    GENOAD24QM3-2L2T/BCM 3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...

  • Page 56: Main Screen

    3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date. Mother Board Information Enter this item to view the motherboard information.

  • Page 57: Advanced Screen

    GENOAD24QM3-2L2T/BCM 3.3 Advanced Screen This section allowed to configure the following items: CPU Configuration, Chipset Con- figuration, Storage Configuration, NVMe Configuration, ACPI Configuration, USB Con- figuration, Super IO Configuration, Serial Port Console Redirection, H/W Monitor, PCI Subsystem Settings, AMD CBS, AMD PBS, PSP Firmware Versions, Tls Auth Configura- tion, Network Stack Configuration and Instant Flash.

  • Page 58: Cpu Configuration

    3.3.1 CPU Configuration SVM Mode Enable or disable CPU Virtualization.

  • Page 59: Chipset Configuration

    GENOAD24QM3-2L2T/BCM 3.3.2 Chipset Configuration Onboard VGA Use this to enable or disable the Onboard VGA function. Onboard LAN Use this item to enable or disable Onboard LAN. MICO4 PCIE/SATA Mode Configure MICO4 PCIE/SATA Mode. MCIO5 PCIE/SATA Mode Configure MCIO5 PCIE/SATA Mode.
  • Page 60 AMD PCIE Link Speed Use this item to configure PCIE Slot Speed. MCIO1/3/6/7/8/9 Link Speed Use this item to select MCIO Link Speed. The default value is [Auto]. AMD PCIE Hotplug Use this item to configure PCIE Hot Plug. PCIE6/7, OCP3, M2_1, M2_2, MCIO1/3/7/9 Hotplug Use this item to enable or disable PCIE6/7, OCP3, M2_1, M2_2, MCIO1/3/7/9 Hotplug.

  • Page 61: Storage Configuration

    GENOAD24QM3-2L2T/BCM 3.3.3 Storage Configuration SATA Hot Plug Enable or disable the SATA Hot Plug Function.

  • Page 62: Nvme Configuration

    3.3.4 NVMe Configuration The NVMe Configuration displays the NVMe controller and Drive information. Launch NVMe driver Select this item to enable or disable launch NVMe driver.

  • Page 63: Acpi Configuration

    GENOAD24QM3-2L2T/BCM 3.3.5 ACPI Configuration PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.

  • Page 64: Usb Configuration

    3.3.6 USB Configuration The USB Configuration displays the USB Controllers and USB Devices informations.

  • Page 65: Super Io Configuration

    GENOAD24QM3-2L2T/BCM 3.3.7 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of Serial Port 1 (COM1). Serial Port Use this item to enable or disable the serial port. Change Settings Use this item to select an optimal setting for Super IO device.

  • Page 66: Serial Port Console Redirection

    3.3.8 Serial Port Console Redirection COM1 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled that specifies a COM Port can be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how the host computer and the remote computer (which are be connected to) will exchange data.
  • Page 67 GENOAD24QM3-2L2T/BCM Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [38400], [57600] and [115200].
  • Page 68 Out-of-Band Mgmt Port Microsof t Windows Emergenc y Management Ser v ices (EMS) a l lows for remote management of a Windows Server OS through a serial port. Terminal Type EMS Use this item to select the preferred terminal emulation type for out-of-band management. It is recommended to select [VT-UTF8].

  • Page 69: H/W Monitor

    GENOAD24QM3-2L2T/BCM 3.3.9 H/W Monitor In this section, it allows to monitor the status of the hardware on the system, including the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. Watch Dog Timer...

  • Page 70: Pci Subsystem Settings

    3.3.10 PCI Subsystem Settings Re-Size BAR Support If system has Resizable BAR capable PCIe Devices, this option enables or disables Resizable BAR support. SR-IOV Support If system has SR-IOV capable PCIe Devices, this option enables or disables Single Root IO Virtualization Support.

  • Page 71: Amd Cbs

    GENOAD24QM3-2L2T/BCM 3.3.11 AMD CBS CPU Common Options Use this item to configure CPU Common options. DF Common Options Use this item to configure DF Common options. UMC Common Options Use this item to configure UMC Common options. NBIO Common Options Use this item to configure NBIO Common options.

  • Page 72: Amd Pbs

    3.3.12 AMD PBS Use this item to configure AMD CPM RAS related settings. RAS Periodic SMI Control Use this to enable or disable Periodic SMI for polling [MCA Threshold] error. SMI Threshold This limits the number of [MCA Threshold and Deferred Error SMI source] per a unit time.
  • Page 73 GENOAD24QM3-2L2T/BCM PCIe UnCorr GHES Notify Type This specifies the notification type for PCIe uncorrected errors. PCIe Root Port Corr Err Mask Reg Use this to initialize the PCIe AER corrected error mask register of root port. PCIe Root Port UnCorr Err Mask Reg Use this to initialize the PCIe AER uncorrected error mask register of root port.

  • Page 74: Psp Firmware Versions

    3.3.13 PSP Firmware Versions The PSP Firmware Verions displays the version information of ABL, PSP BootLoader, SMU FW, SEV FW, PHY FW, MPIO FW, TF MPDMA FW, PM MPDMA FW, GMI FW, RIB FW, SEC FW, PMU FW, EMCR FW and uCode B1.

  • Page 75: Network Stack Configuration

    GENOAD24QM3-2L2T/BCM 3.3.14 Network Stack Configuration Network Stack Use this item to enable or disable UEFI Network Stack. IPv4 PXE Support Use this item to enable or disable IPv4 PXE boot support. If disabled, IPv4 PXE boot support will not be available.
  • Page 76 Media detect count Number of times the presence of media will be checked. Use either +/- or numeric keys to set the value.

  • Page 77: Driver Health

    GENOAD24QM3-2L2T/BCM 3.3.15 Driver Health Broadcom NXE Gigabit Ethernet Driver Provides Health Status for the Drivers/Controllers. Broadcom NXE Gigabit Ethernet Driver Provides Health Status for the Drivers/Controllers...

  • Page 78: Tls Auth Configuration

    3.3.16 Tls Auth Configuration Server CA Configuration Press <Enter> to configure Server CA. Enroll Cert Press <Enter> to enroll cert. Delete Cert Press <Enter> to delete cert. Client Cert Configuration Press <Enter> to configure Client Cert.

  • Page 79: Instant Flash

    GENOAD24QM3-2L2T/BCM 3.3.17 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems first like MS- ® DOS or Windows . Just save the new UEFI file to your USB flash drive, floppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without pre- paring an additional floppy diskette or other complicated flash utility.

  • Page 80: Security

    3.4 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility.

  • Page 81: Key Management

    GENOAD24QM3-2L2T/BCM 3.4.1 Key Management In this section, expert user can modify Secure Boot Policy variables without full authenti- cation. Factory Key Provision Install factory default Secure Boot keys after the platform reset and while the System is in Setup mode.
  • Page 82 a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed Key Exchange Keys Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin)
  • Page 83 GENOAD24QM3-2L2T/BCM Forbidden Signatures Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed...
  • Page 84 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed...

  • Page 85: Server Mgmt

    GENOAD24QM3-2L2T/BCM 3.5 Server Mgmt Wait For BMC Wait For BMC response for specified time out. BMC starts at the same time when BIOS starts during AC power ON. It takes around 255 seconds to initialize Host to BMC interfaces. FRB-2 Timer...
  • Page 86 OS Wtd Timer Policy Configure how the system should respond if the OS Boot Watchdog Timer expires. If the OS Boot Watchdog Timer is disabled, this item is not available. BMC Network Configuration Select this item to configure BMC network parameters. System Event Log Press <Enter>...

  • Page 87: Bmc Network Configuration

    GENOAD24QM3-2L2T/BCM 3.5.1 BMC Network Configuration Bonding Setting Use this item to enable or disable bonding, Set this item to enable bonding please enable all Lan channel first. Bond0 Enable Setting Show the Bond0 status is enabled or disabled. Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP.
  • Page 88 The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/ipmi.asp VLAN Enabled/Disabled Virtual Local Area Network.

  • Page 89: System Event Log

    GENOAD24QM3-2L2T/BCM 3.5.2 System Event Log SEL Components Change this to enable ro disable event logging for error/progress codes during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL.

  • Page 90: Bmc Tools

    3.5.3 BMC Tools KCS control Select the KCS interface state after POST end. If [Enabled] is selected, the BMC will remain KCS interface after POST stage. If [Disabled] is selected, the BMC will disable KCS interface after POST stage. Restore AC Power Loss This allows you to set the power state after an unexpected AC/power loss.

  • Page 91: Event Logs

    GENOAD24QM3-2L2T/BCM 3.6 Event Logs Change Smbios Event Log Settings Select item to configure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
  • Page 92 Log EFI Status Code Enable or disable the logging of EFI Status Codes as OEM reserved type E0 (if not already converted to legacy). Convert EFI Status Codes to Standard Smbios Type Enable or disable the converting of EFI Status Codes to Standard Smbios Types (Not all may be translated).

  • Page 93: Boot Screen

    GENOAD24QM3-2L2T/BCM 3.7 Boot Screen In this section, it will display the available devices the system for user to configure the boot settings and the boot priority. Boot Option #1/#2/#3/#4/#5/#6 Use this item to set the system boot order. UEFI USB Drive BBS Priorities Specifies the Boot Device Priority sequence from available UEFI USB Drives.
  • Page 94 Full Screen Logo Use this item to enable or disable OEM Logo. The default value is [Enabled].

  • Page 95: Exit Screen

    GENOAD24QM3-2L2T/BCM 3.8 Exit Screen Save Changes and Exit When selecting this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When selecting this option, the following message “Discard changes and exit setup?”...

  • Page 96: Chapter 4 Software Support

    4.3 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...

  • Page 97: Chapter 5 Troubleshooting

    GENOAD24QM3-2L2T/BCM Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 98 1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack ’s FAQ page: http://www.asrockrack.com/support...

  • Page 99: Technical Support Procedures

    GENOAD24QM3-2L2T/BCM 5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.
  • Page 100 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at http://www.asrockrack.com; or you may contact your dealer for further information. For technical questions, please submit a support request form at https://event.asrockrack.com/tsd.asp...

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