Hanwha Vision QNE-C9013RL User Manual
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Hanwha Vision QNE-C9013RL User Manual

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NETWORK CAMERA
User Manual
QNE-C9013RL
QNE-C8013RL

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Summary of Contents for Hanwha Vision QNE-C9013RL

  • Page 1 NETWORK CAMERA User Manual QNE-C9013RL QNE-C8013RL...
  • Page 2 Network Camera User Manual Copyright ©2023 Co., Ltd. All rights reserved. Hanwha Vision Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.
  • Page 3 overview IMPORTANT SAFETY INSTRUCTIONS 22. Although a rapid change in temperature could cause frost inside the glass, there will be no problem with the video. 23. The operating temperature of the product is -40°C to 60°C (-40°F ~ 140°F). 1. Read these instructions. 2.
  • Page 4 For below models only. The ITE is to be connected only to PoE networks without routing to the outside plant. QNE-C9013RL The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE QNE-C8013RL 802.3af shall be a UL Listed device with the output evaluated as a Limited Power Source...

  • Page 5: Table Of Contents

    CONTENTS WEB VIEWER OVERVIEW Important Safety Instructions Connecting to the Camera Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup NAS recommended specs What’s Included Optional Accessories for Installation At a Glance APPENDIX Troubleshooting INSTALLATION &...

  • Page 6: Recommended Pc Specifications

    overview RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ Recommended capacity : 200GB or higher is recommended. ~ RAM : 8G or higher ~ For this camera, you are recommended to use a NAS with the following manufacturer’s specs. ~ Recommended browser: Chrome Recommended products : QNAP NAS, Synology NAS ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)

  • Page 7: What's Included

    WHAT’S INCLUDED Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.) Appearance Item Name Quantity Description Camera Quick Guide (Optional) RJ45 waterproof accessory Used to install in humid places Use installation screws of at least M4, L30 for the installation of this product.

  • Page 8: Optional Accessories For Installation

    overview OPTIONAL ACCESSORIES FOR INSTALLATION You can purchase appropriate optional accessories available. Pole Mount Wall Mount and Pole Mount Hanging Mount Tile Grid Mount (Direct Assembly) SBP-140WMW (Indoor Wall&Pole Mount) SBP-300WMW (Wall Mount) * SBP-300PMW2 required for pole SBD-140PMW installation SBP-140CMT SBP-140HMW (Indoor only)
  • Page 9 Ceiling Mount Corner Mount Parapet Mount Cabinet Assembly Individual Parts SBP-300KMW1 SBP-180CMB SBP-300LMW SBP-C15P SBP-180CMS SBP-300NBW SBP-156KMW (Ball Head) SBP-150CMI SBP-300CMTW SBP-156CMW SBP-300CMTS SBP-300CMI SBP-150CMP (Telescopic) (Ball Head) SBP-300CMW1 (Telescopic) SBP-300CMP SBP-900CMW SBP-900CMP SBP-140CMB SBP-156LMW1 SBD-140KMB (Telescopic) (Light version) English _9...

  • Page 10: At A Glance

    overview AT A GLANCE Components Appearance Item Description Head A part that contains the lens and the internal body. Item Description Middle Cover A cover that is put on after adjusting the head direction. Micro SD Card slot Compartment for the Micro SD memory card. The button restores all camera settings to the factory default.

  • Page 11: Installation & Connection

    installation & connection INSTALLATION Installation 1. Place the mount plate on the desired location considering the direction to be monitored, mark the locations for the screw holes and cable The camera jack connected to the external cable is not waterproof. You are recommended to install this product below the holes, and then drill the holes.
  • Page 12 installation & connection 5. Remove all protective films from 9. Assemble the middle cover. the camera windows. Align the assembly guide on the middle cover and mount plate, and turn the cover counterclockwise. 6. Loosen the screws of the bracket that fixes the fixing cover.

  • Page 13: Inserting/Removing A Micro Sd Memory Card

    INSERTING/REMOVING A MICRO SD MEMORY CARD Adjusting the monitoring direction for the camera Before installing the camera, the Micro SD card should be inserted while the power source and the body are separated. Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product. When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.

  • Page 14: Powering And Networking

    installation & connection Removing a Micro SD Memory Card POWERING AND NETWORKING Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory Connect the PoE device and camera’s PoE connectors. card from the slot.

  • Page 15: Network Connection And Setup

    network connection and setup CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE You can set up the network settings according to your network configurations. MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN INTERNET 1.

  • Page 16: Using Device Manager

    If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Support>-<Online Tool> menu at Hanwha Vision website ex) 192.168.1.2~254, 192.168.0.2~254, (https://www.HanwhaVision.com).

  • Page 17: Manually Registering Camera

    ~ Example of the Dynamic IP environment configure the IP. QNE-C9013RL - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2. Click < + > at the main page of device manager.

  • Page 18: Port Range Forward (Port Mapping) Setup

    network connection and setup PORT RANGE FORWARD (PORT MAPPING) SETUP Setting up Port Range Forward for several network cameras ~ You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page. If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the ~ A user can change each port using the camera setting screen.

  • Page 19: Connecting To The Camera From A Shared Local Pc

    CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run device manager. It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera. Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.

  • Page 20: Connecting To The Camera

    web viewer web viewer CONNECTING TO THE CAMERA Connecting via Bonjour 1. Run the client or operating system in support of the Bonjour protocol. Normally, you would 2. Click the camera name for search. In the Mac operating system, click the camera name searched from the Bonjour tab of Safari. 1.

  • Page 21: Password Setting

    PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the 1. Click the [Setup ( )] icon. login password. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, network, event, analysis, and system For a new password with 8 to 9 characters, you must use at least 3 over the network.

  • Page 22: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION ~ On the authentication popup window prompted when initially accessing https, click "View ~ Verify the settings in the following sequence: <Motion detection> of <Analytics> is Authentication Certificate" and select the "Always trust when connecting to the designated set to <Enable>, but no notification A.
  • Page 23 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Hanwha Vision cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products.

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