Hanwha Vision QNV-C9011R User Manual
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NETWORK CAMERA
User Manual
QNV-C9011R/QNV-C8011R/QNV-C8012

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Summary of Contents for Hanwha Vision QNV-C9011R

  • Page 1 NETWORK CAMERA User Manual QNV-C9011R/QNV-C8011R/QNV-C8012...
  • Page 2 Network Camera User Manual Copyright ©2023 Co., Ltd. All rights reserved. Hanwha Vision Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.
  • Page 3 15. This product is intended to be supplied by a UL Listed Power Supply Unit marked “Class 2” or “LPS” or “PS2” and rated from PoE (48Vdc), 0.18A. (QNV-C8011R/QNV-C9011R) EXPLANATION OF GRAPHICAL SYMBOLS 16.
  • Page 4 For below models only. When a new product box is opened (or during the initial use of the product), moisture might QNV-C9011R/QNV-C8011R build up on the glass of the camera. The built-up moisture disappears naturally within a few hours after powered on.
  • Page 5: Table Of Contents

    CONTENTS OVERVIEW WEB VIEWER Important Safety Instructions Connecting to the Camera Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup NAS recommended specs Optional Accessories for Installation INSTALLATION & CONNECTION APPENDIX What’s Included Troubleshooting At a Glance Installation...
  • Page 6: Recommended Pc Specifications

    overview RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ Recommended capacity : 200GB or higher is recommended. ~ RAM : 8G or higher ~ For this camera, you are recommended to use a NAS with the following manufacturer’s specs. ~ Recommended browser: Chrome Recommended products : QNAP NAS, Synology NAS ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)
  • Page 7: Optional Accessories For Installation

    OPTIONAL ACCESSORIES FOR INSTALLATION You can purchase appropriate optional accessories available. Pole Mount Wall Mount and Pole Mount Hanging Mount Gang Plate Back Box and Tilt Mount (Direct Assembly) SBP-125WMW1 (Indoor Wall&Pole Mount) SBD-140PMW SBV-140BW (Back Box) SBP-300WMW (Wall Mount) SBD-110GP1 SBP-120HMW * SBP-300PMW2 required for...
  • Page 8 overview Ceiling Mount Corner Mount Parapet Mount Installation Box Assembly Individual Parts SBP-300KMW1 SBP-300LMW SBP-C15P SBP-180CMB SBP-140CMB SBP-300NBW SBP-156KMW SBP-150CMI SBP-300CMI SBP-300CMW SBP-150CMP SBP-300CMW1 SBP-300CMP SBP-900CMW SBP-900CMP SBP-156LMW1 SBD-140KMB (Telescopic) (Light version) 8_ overview...
  • Page 9: Installation & Connection Appendix

    Illumination Sensor Lens Lens Use installation screws of at least M4, L30 for the installation of this product. Micro USB port Micro USB port Reset button Reset button Micro SD card slot Micro SD card slot <QNV-C8011R/QNV-C9011R> <QNV-C8012> English _9...
  • Page 10: Installation

    installation & connection INSTALLATION Inserting a Micro SD card Insert the micro SD card into the micro SD card slot on the camera body in the arrow direction. This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
  • Page 11 Removing a Micro SD card Installation (camera body) Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD [Directly installing on wall/ceiling] card from the slot. 1. Place the camera body on the desired location considering the direction to be monitored, mark the locations for the screw holes, and then drill the holes.
  • Page 12 installation & connection 3. Connect the network cable to the PoE port of the camera. 4. Adjust the lens to the desired direction with reference to “Adjusting the monitoring direction for the Be careful not to alter the monitoring direction of your camera. camera”...
  • Page 13 How to connect the RJ45 waterproof cable to a LAN cable Outdoor installation When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be 1. Insert it through the arrow direction. purchased in stores) so that water does not leak from the gap of the cable connected to the outside. 1.
  • Page 14: Connecting With Other Device

    ADJUSTING THE MONITORING DIRECTION FOR THE CAMERA CONNECTING WITH OTHER DEVICE WiFi dongle Lens Rotation Tilt <QNV-C9011R/QNV-C8011R> PoE Router Ethernet <QNV-C8012> ` Adjusting the monitoring direction The Micro USB port of the product is provided for easier installation, and is not recommended for monitoring purposes.
  • Page 15 Powering and networking Connecting WiFi Connect the PoE device with the PoE port of the camera. Camera Setup 1. Connect OTG adapter (5-pin) and WiFi dongle to the micro USB port. Connect and use a PoE enabled router. Use a PoE device that complies with the IEEE 802.3af standard. Smartphone Setup 1.
  • Page 16: Network Connection And Setup

    network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN INTERNET 1.
  • Page 17: Using Device Manager

    If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Support>-<Online Tool> menu at Hanwha Vision website ex) 192.168.1.2~254, 192.168.0.2~254, (https://www.HanwhaVision.com).
  • Page 18: Manually Registering Camera

    ~ Example of the Dynamic IP environment configure the IP. QNV-C9011R - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2. Click < + > at the main page of device manager.
  • Page 19: Port Range Forward (Port Mapping) Setup

    PORT RANGE FORWARD (PORT MAPPING) SETUP Setting up Port Range Forward for several network cameras ~ You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page. If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the ~ A user can change each port using the camera setting screen.
  • Page 20: Connecting To The Camera From A Shared Local Pc

    network connection and setup CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run device manager. It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera. Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.
  • Page 21: Connecting To The Camera

    web viewer CONNECTING TO THE CAMERA Connecting via Bonjour 1. Run the client or operating system in support of the Bonjour protocol. Normally, you would 2. Click the camera name for search. In the Mac operating system, click the camera name searched from the Bonjour tab of Safari. 1.
  • Page 22: Password Setting

    web viewer PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the 1. Click the [Setup ( )] icon. login password. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and For a new password with 8 to 9 characters, you must use at least 3 system over the network.
  • Page 23: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION ~ Check if the memory card is defective. ~ On the authentication popup window prompted when initially accessing https, click "View Authentication Certificate" and select the "Always trust when connecting to the designated Cannot record into the Micro SD card. ~ When replacing the Micro SD card, it must be done while the power is disconnected from No video is displayed when accessing webviewer IP"...
  • Page 24 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Hanwha Vision cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products.

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