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The Toro Starting Guarantee
The Toro Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly guarantee that your Toro GTS
(Guaranteed to Start) engine, when used for residential purposes*, will start
on the first or second pull for two (2) years from the date of purchase, if you
provide the routine maintenance it requires, or we will fix it free of charge.
The GTS Starting Guarantee does not apply under commercial use.
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
The Toro Total Coverage Guarantee
The Toro Company and its affiliate, Toro Warranty Company, pursuant to
an agreement between them, jointly promise to repair the Toro Product
listed below if used for residential purposes*, if defective in materials or
workmanship or if it stops functioning due to the failure of a component
for the period listed below.
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
The following time periods apply from the original date of purchase:
Products
Power Clear Commercial Snowthrowers and
Attachments
Limited Warranty for Commercial Use
Gas-powered Toro Products used for commercial, institutional, or rental
use, are warranted for 1 year against defects in materials or workmanship.
Components failing due to normal wear are not covered by this warranty.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact any Authorized Toro Service Dealer to arrange service at
their dealership. To locate a dealer convenient to you, access our web
site at www.Toro.com. You may also call the numbers listed in item #3
to use the 24-hour Toro Dealer locator system.
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. The dealer will diagnose the problem and determine if
it is covered under warranty.
3. If for any reason you are dissatisfied with the Service Dealer's
analysis or with the assistance provided, contact us at:
Toro Warranty Company
Customer Care Department, RLC Division
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 866-336-5205 (U.S. customers)
Toll free at 866-854-9033 (Canadian customers)
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the Operator's Manual. Such routine maintenance,
whether performed by a dealer or by you, is at your expense.
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain
guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining
guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
Australian Consumer Law: Australian customers will find details relating to the Australian Consumer Law either inside the box or at your local Toro
Dealer.
*Residential purposes means use of the product on the same lot as your home. Use at more than one location, or institutional or rental use, is considered
commercial use, and the commercial use warranty would apply.
The Toro 2-Year GTS Starting Guarantee and
The Toro Total Coverage Guarantee
A Two-Year Full Warranty (1 Year Limited Warranty for Commercial Use)
Warranty Period
2 years Residential Use*
1 Year Commercial Use
Countries Other than the United States or Canada
Items and Conditions Not Covered
There is no other express warranty except for special emission system
coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
•
Cost of regular maintenance or replacement of wear parts, such
as rotor blades (paddles), scraper blades, belts, fuel, lubricants, oil
changes, spark plugs, light bulbs, cable/linkage or brake adjustments
•
Any product or part which has been altered or misused or requires
replacement or repair due to accidents or lack of proper maintenance
•
Pickup and delivery charges
•
Operational misuse, neglect, or accidents
•
Repairs or attempted repairs by anyone other than an Authorized Toro
Service Dealer
•
Repairs necessary due to failure to follow recommended fuel
procedure (consult Operator's Manual for more details)
–
Removing contaminants from the fuel system is not covered
–
Use of old fuel (more than one month old) or fuel which contains
more than 10% ethanol or more that 15% MTBE
–
Failure to drain the fuel system prior to any period of non-use
over one month
•
Repairs or adjustments to correct starting difficulties due to the
following:
–
Failure to follow proper maintenance procedures
–
Snowthrower auger/paddles striking an object
–
Contaminants in the fuel system
–
Improper fuel (consult your Operator's Manual if in doubt)
–
Failure to drain the fuel system prior to any period of non-use
over one month
•
Special operational conditions where starting may require more than
two pulls:
–
First time starts after extended period of non-use over three
months or seasonal storage
–
Improper starting procedures
–
Starting in -10° F (-23° C) or below temperatures
If you are having difficulty starting your unit, please check the Operator's
Manual to ensure that you are using the correct starting procedures. This
can save an unnecessary visit to a Service Dealer.
General Conditions
All repairs covered by these warranties must be performed by an Authorized
Toro Service Dealer using Toro approved replacement parts. Repair by an
Authorized Toro Service Dealer is your sole remedy under this warranty.
Neither The Toro Company nor Toro Warranty Company is liable for
indirect, incidental, or consequential damages in connection with the
use of the Toro Products covered by these warranties, including any
cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of
repairs under these warranties.
Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Power Clear Commercial
Single-Stage Snowthrowers
374-0294 Rev B
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