Replacing Of Accessories - Philips 6000 Series Instructions Manual

Problem type
The docking 1. Check whether the water tank is installed in place. Press the tank gently after
station is installation to make sure it is in place.
abnormal, and 2. Check whether the water tank cover is tightly locked. Make sure the water tank is
its cleaning installed in place, and lock the water tank cover and the side latches of the water tank.
tank is full 3. Check whether the dirty water tank is full. If yes, drain the dirty water in time.
of water. 4. Check whether the floor drain at the bottom of the docking station is blocked and triggers
Collection of the overflow detection. If yes, timely remove the accumulated water with a cloth.
dirty water
fails.
Abnormal fan 1. Check whether the mid-range cleaning port is blocked. If yes, clean it in time.
2. Take out the mid-range rotating brush and check whether the air duct is blocked. If
yes, clean it in time.
3. Check whether the filter is blocked or has water. If blocked, clean it in time. If there is
water, please contact the customer service team.
If the problem persists after operating according to the above procedures, please contact our after-sales
service team in time.
7.

Replacing of accessories

If you need to replace certain product parts or accessories, please scan the QR code on the cover of the user
manual to enter our WeChat interface and click it to buy, or contact the Philips customer service center in
your country/region (customer service hotline in China: 4008-800-008. Users need to bear the local call
charges).
If you need to replace certain product parts or accessories, please contact the Center Service line.
Singapore center service line: Call us at +65 800 85 28 28 5 or contact us through WhatsApp at
+65 63119130 after adding the number to your contact list.
Malaysia center service line: Call us at +60 1800 1800 98 or contact us through WhatsApp at +60 327823275
after adding the number to your contact list.
Vietnam center service line: Call us at 1800 400 183 or contact us through Zalo by searching the name
"PhilipsHomeLivingVN"
Product accessories and their corresponding models:
̷ Mop XV1461/82
̷ Side brush XV1462/82
̷ Mid-range rotating brush XV1463/82
̷ Filter XV1464/82
Tip: Please refer to the "Maintenance and components replacement frequency" in the user manual for
regular replacement of accessories to ensure that the product retains its peak performance.
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English
Cause and solution