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Owners Guide Installation Instructions Commercial Air to Water Heat Pump PLUS Water Heater 61kW to 212kW WMKA21549 This water heater must be installed and serviced by a qualified person. Please leave this guide with a responsible officer.
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This water heater may be protected by one or more patents or registered designs. TRADEMARKS ® Registered trademark of Rheem Australia Pty Ltd. Trademark of Rheem Australia Pty Ltd. NOTE: Every care has been taken to ensure accuracy in preparation of this publication.
Rheem warranty. We recommend you read pages 8 to 27 and the terms of the Rheem warranty on pages 4 to 7. The other pages are intended for the installer but may be of interest.
The decision of whether to repair or replace a faulty component is at Rheem’s sole discretion. If you require a call out and we find that the fault is not covered by the Rheem warranty, you are responsible for our standard call out charge. If you wish to have the relevant component repaired or replaced by Rheem, that service will be at your cost.
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This warranty only applies to the original and genuine Rheem water heater in its original installed location and any genuine Rheem replacement parts.
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3. WHAT IS COVERED BY THE RHEEM WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as follows:...
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The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer Law.
If the electrical conduit to the water heater is damaged, it must be replaced by a qualified person in order to avoid a hazard. Phone Rheem Service or their nearest Accredited Service Agent / Centre to arrange for an inspection.
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• Servicing of a water heater must only be carried out by qualified personnel. Phone Rheem Service or their nearest Accredited Service Agent / Centre. • Only a person qualified to install or service a water heater can drain the water heater, if this is required.
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If water does not flow freely from the drain line when the lever is lifted, then the water heater must be checked. Phone Rheem Service or their nearest Accredited Service Agent / Centre to arrange for an inspection.
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▪ The power supply wires are to be directly connected to the terminal block, with no excess wire loops inside the front cover. The temperature rating of the power supply wires insulation must suit this application. • in compliance with all local codes and regulatory authority requirements. •...
MODEL TYPE ® Congratulations for choosing a Rheem commercial air to water (A2W) heat pump water heater. The Rheem A2W heat pump water heater designed outdoor installation only, with adequate supply of fresh air.
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ABOUT YOUR WATER HEATER Australia and New Zealand Building Code Clause G12 to these areas. The risk of scald injury will be reduced and still allow hotter water to the kitchen, laundry and other areas requiring sanitising temperatures. TEMPERATURE ADJUSTMENT Set Point Quick Setting Press ‘prg’...
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ABOUT YOUR WATER HEATER Do not use aerosols, stain removers and chemicals near the water heater whilst it is working. Gases from some aerosol sprays, stain removers and chemicals are corrosive to the materials used in the heat pump system. Do not store swimming pool chemicals, household or industrial cleaners, etc., near the water heater.
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The refrigerant must not be vented to atmosphere. Phone your nearest Rheem Service Department or Accredited Service Agent (or Service Centre in NZ) to arrange for an inspection.
HOW YOUR WATER HEATER WORKS The Rheem commercial air to water heat pump is an instantaneous type and does not have an integral storage cylinder. The unit is designed to be installed outdoors, with adequate supply of fresh air. The water heater’s evaporator absorbs heat from the surrounding air and transfers this heat into the water.
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The auxiliary boost will remain active until the water heater fault is cleared. Warning: Rheem will not be responsible for higher utility bills due to excessive use of auxiliary boost heater. It is the customers’ responsibly to monitor the system regularly for its correct operation. Rheem recommends monitoring via BMS.
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The output of these sensors are displayed on the user friendly control panel to ensure correct system operation. The system can be connected to BMS. Modbus RS485, BACnet MS-TP or BACnet TCP/IP (Ethernet) is available via interface cards supplied by Rheem. Contact Rheem for further information on BMS.
MAINTENANCE REQUIREMENTS MINOR MAINTENANCE EVERY SIX MONTHS It is recommended minor maintenance be performed every six (6) months. Minor maintenance can be performed by a responsible officer. The minor maintenance includes: • Operate the easing lever on the temperature pressure relief valve. It is “Relief very important the lever is raised and lowered gently.
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Check for vibration or excessive noise from compressor, fans and hot water pump. 10. Check refrigerant pressures and adjust refrigerant charge if required. 11. Visually check system for any potential problems. 12. Confirm correct system operation. 13. Operate temperature and pressure relief valve and expansion control valve. Refer to page 30.
Where the saturation index is less than –1.0, the water is very corrosive and the Rheem warranty does not apply to the water heater. In a corrosive water supply, the water can attack copper parts and cause them to fail.
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WATER SUPPLIES SATURATION INDEX (SI) STORAGE TANKS WITHIN WARRANTY SPECIFICATION -1.0 +0.4 +0.8 SATURATION INDEX (calculated @ 80°C water temperature) scaling very corrosive very scaling corrosive Saturation Index Charts...
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Where the pH is less than 6.0 the Rheem warranty does not apply to the pump of the Tankpak water heater. pH is a measure of whether the water is alkaline or acid.
Is the alarm light flashing RED on heat pump controller? If the alarm light is flashing RED, check the alarm by pressing the alarm button. Phone your nearest Rheem Service Department or Accredited Service Agent (or Service Centre in NZ) to inform about the alarm.
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Heat pump circulator has failed? The heat pump will not operate if the heat pump circulator has failed. Refer to “Heat Pump Is Not Operating” page 25 . Phone your nearest Rheem Service Department or Accredited Service Agent to arrange for an inspection.
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Heat pump circulator has failed If the heat pump circulator has failed, the heat pump will not operate and may trip on a fault. Phone your nearest Rheem Service Department or Accredited Service Agent (or Service Centre in NZ) to arrange for an inspection.
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Prolonged periods of low ambient temperature will decrease the efficiency of the system and increase running costs. IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE, CALL YOUR NEAREST RHEEM SERVICE DEPARTMENT OR ACCREDITED SERVICE AGENT.
INSTALLATION THIS WATER HEATER IS FOR OUTDOOR INSTALLATION ONLY AND SUBJECT TO AN ADEQUATE SUPPLY OF FRESH AIR. THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING. INSTALLATION STANDARDS The water heater must be installed: • by a qualified person, and •...
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INSTALLATION COMPONENTS The heat pump water heater system is modular and comprises three main components: the heat pump water heater, storage tanks and primary circulator. An auxiliary booster and/or circulator may also be employed as part of the system. The water heater must not be operated until all components are assembled.
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INSTALLATION The water heater must not be installed in an area with a corrosive atmosphere where chemicals are stored or where aerosol propellants are released. Remember the air may be safe to breathe, but the chemicals may attack the materials used in the heat pump system. SAFE TRAY Under certain installation conditions where damage to property can occur in the event of the water heater leaking AS/NZS 3500.4 requires the water heater be...
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INSTALLATION Relief valve setting (VE/610 Series storage tanks) 1000 kPa Expansion control valve setting * 850 kPa Relief valve setting (SS/RT Series storage tanks) 850kPa Expansion control valve setting * 700 kPa Relief valve setting (SS/RW Series storage tanks) 700kPa Expansion control valve setting * 550kPa Max supply pressure (VE/610 Series storage tanks)
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A 3-way valve may be used to divert circulated hot water flow and return between the boosting water heater and the heat pump storage depending on the temperature in the heat pump storage tank. Consult Rheem Technical Sales for more information.
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Note: If the heat pump is damaged as a result of attaching pipe clips or saddling to the jacket, any resultant faults will not be covered by the Rheem warranty.
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INSTALLATION Typical A2W Heat Pump Installation with Recirculation...
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INSTALLATION Typical A2W Heat Pump Installation with Low Ambient Air Boost- Dead Leg System...
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INSTALLATION Typical A2W Heat Pump Installation with Guardian Warm Water System...
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INSTALLATION Typical A2W Heat Pump Installation with Inline Boost, Low Ambient Air Boost Hot Water Recirculation & Warm Water...
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INSTALLATION Dimensions and Technical Data Rheem A2W 60kW - 953060DP/DV Rheem A2W 79kW - 953079DP/DV Weight: 600kg Weight: 400kg Inlet/Outlet: 80mm Inlet/Outlet: 65mm Drain: 20mm Drain: 20mm Note: Dimensions for the 953060DV and 953079DV to be confirmed when the final design is completed...
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INSTALLATION Dimensions and Technical Data Rheem A2W 101kW - 953101DP/DV Rheem A2W 126kW - 953126DP/DV Weight:650kg Weight:1180kg Inlet/Outlet: 80mm Inlet/Outlet: 100mm Drain: 20mm Drain: 40mm Note: Dimensions for the 953101DV and 953126DV to be confirmed when the final design is completed...
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INSTALLATION Dimensions and Technical Data Rheem A2W 152kW – 953152DP/DV RHEEM A2W 202kW – 953202DP/DV Weight:1500kg Weight: 2200kg Inlet/Outlet: 100mm Inlet/Outlet: 100mm Drain: 40mm Drain: 40mm Note: Dimensions for the 953152DV and 953202DV to be confirmed when the final design is completed...
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INSTALLATION CLEARANCES - AIR TO WATER HEAT PUMP MODELS Sides Unit All Models Evaporator Coil (both sides) 1000 Display Side – Compressor Access Side Water Connections Side (below 100 kW) (above 100 kW) Top Side – Above Fan 3500...
13,333 953202DP/953202DV 17,778 STORAGE TANKS Rheem Commercial storage tanks are employed to store the hot water generated ® by the heat pump. The tanks must be manifolded using the Equa-Flow manifold system to ensure even distribution of the stored energy. Up to ten tanks can be manifolded together in a single bank.
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Equa-flow manifolds on storage tanks and heat pumps at 1.2m/sec velocity. If this specification is exceeded consult Rheem before continuing with the installation. Refer to tables below for heat pump flow rate and pressure drop specifications to aid in appropriate pipe sizing and pump selection.
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HEAT PUMP AND TANK ASSEMBLY Header Size for Number of Primary Primary Heat Pumps in Parallel Pump Pump Model Model Flange 953060DP/ CRN 32-2, DN65, 953060DV 4 Pole PN40 953079DP/ CRN 45-2-2, DN80, 953079DV 4 Pole PN40 953101DP/ CRN 45-2-2,...
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HEAT PUMP AND TANK ASSEMBLY AUXILIARY WATER HEATER It may be necessary to install an auxiliary water heater under the following conditions: • If the ambient temperature is likely to drop below 0 C during periods when heating may be required. •...
MANIFOLD INSTALLATIONS The Rheem commercial heat pump water heater is designed to be installed with storage tanks on a single manifold or multiple manifolds if required, using the ® Rheem Equa-Flow manifold system. The Equa-Flow principle will function with water heaters in line, around a corner or in rows back to back (refer to the diagrams on pages 48 to 49).
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MANIFOLD INSTALLATIONS Manifold Arrangement HOT WATER FLOW Hot Manifold Assembly FLOW FROM HEAT PUMPS Primary Hot Water Flow Manifold Assembly RETURN TO HEAT PUMPS Cold Manifold Assembly...
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CONNECTIONS - PLUMBING Table E Flange Details...
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CONNECTIONS - PLUMBING PIPE SIZES To achieve true mains pressure operation, the cold water line to the storage tanks should be the same size or bigger than the hot water line from the storage tanks. The pipe sizing for hot water supply systems should be carried out by persons competent to do so, choosing the most suitable pipe size for each individual application.
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CONNECTIONS - PLUMBING CONDENSATE DRAIN A drain line must be fitted to the condensate drains to carry the discharge clear of the water heater. The drain line can be extended using 20 mm or 40 mm O.D. rigid hose or conduit (refer to “Connection Sizes” on page 50). Where installed externally, the drain line pipe work must be UV resistant or protected from sunlight.
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CONNECTIONS – ELECTRICAL The power supply to the water heater must not be switched on until the water heater is filled with water and a satisfactory megger reading is obtained. Megger Reading When a megger test is conducted on this water heater, then the following should be noted.
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Max Current per Minimum Heat Pump Supply Phase Running Phase Running Circuit Breaker Model (heat pump) (pump only) Size (D-Curve) 953060DP/DV 41.4 A 3.7 A 50 A 953079DP/DV 60.6 A 3.7 A 80 A 3 Phase / 953101DP/DV 85.6 A 3.7 A...
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Note Where multiple heat pumps are installed, each heat pump must operate independently in which case each tank sensor must be connected and fitted as described above. Fit sensor well here Building Flow Temperature Sensor Installation • Connect the 2 temperature sensor to the connection terminal on the heat pump marked “Building Flow Sensor”.
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Auxiliary Boost Element Depending on the installation, an auxiliary boost element may be supplied with an RT or RW series storage tank. An auxiliary boost electric heating element may be interlocked with the heat pump. Both Voltage Free (VF) and 230V terminals are supplied within the heat pump electrical enclosure.
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CONNECTIONS - ELECTRICAL Electric Heating Unit – Wiring Diagram If a single auxiliary boost element is supplied by Rheem, remove bridging wire at the terminals marked ‘A7 and A9’ behind the element controller cover and connect the terminal A7 and A9 to the voltage free terminal marked ‘VF’ in the...
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CONNECTIONS - ELECTRICAL Where multiple auxiliary boost elements are required, and the number of auxiliary boost elements matches the number of heat pumps, each element may be interlocked with an individual heat pump directly using the method described above. In this case, the heat pumps should operate independently and each have their own tank and building flow temperature sensor connected.
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TCP/IP Ethernet), available as an accessory. Based on site requirement, a suitable interface card needs to be connected to Rheem IQ control panel as shown in the diagram below. In multi- compressor models, there will be multiple control boards. The BMS MUST be connected to the first control board which is the one located in the top left hand corner.
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CONNECTIONS - ELECTRICAL Controller and Display Information...
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Press ‘esc’ to return to the main display screen. The factory setting is 61⁰C. The set point can be adjusted up to 65⁰C depending on site suitability after consulting with Rheem. Menu Item A. On/Off – Press ’enter’ to access change. Press ‘up’ or ‘down’ to turn unit on or off.
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CONNECTIONS - ELECTRICAL Enabling Scheduler to ‘Yes’ will open a 2 page which will allow the user to program specified operating times on a 7-day basis. E.g.: Clock Schedule Mon 00:00 to 00:00 Tue 00:00 to 00:00 Pressing the ‘down’ key will reveal a 2 page in the Clock Scheduler: –...
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CONNECTIONS - ELECTRICAL D. Input/output View – Displays the actual readings as follows: Hot Enter Temp: Potable water temperature entering and leaving the condenser heat exchanger (A2W and W2W Hot Leave Temp: heat pumps) Cold enter Temp: Cold Leave Temp: Compressor 1 –...
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CONNECTIONS - ELECTRICAL E. Alarm History – will display up to 150 alarm events and then will overwrite oldest event. Alarms can be cleared by pressing the ‘Alarm Bell’ key. F. Service – password: 0022 Change display (do not use) Information –...
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CONNECTIONS - ELECTRICAL Parameter Sub Parameter Master Slave Setpoint 60.0°C Screen N/A Thermoregulation 01 Differential 3.0°C Screen N/A Dead band 0.5°C Screen N/A Thermoregulation 02 Initiate -4°C -4°C (De-ice temperature) Terminate 10.0°C 10.0°C Delay to start Max duration Thermoregulation 03 (De-ice timers) Min between Coil de-water...
COMMISSIONING To Fill And Turn On The Water Heater The power supply to the water heater and controller must not be switched on until the water heater is filled with water and a satisfactory megger reading is obtained. Warning: This water heater contains electronic equipment and 500 V insulation tests must only be conducted between actives and earth and between neutral and earth.
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If the water heater is full of cold water, the fan will activate and heating will commence unless the ambient air temperature is below the ambient sensor set point, in which case the auxiliary boost will operate, if installed. It is important to wait for five minutes after the heat pump has activated to ensure it continues to operate and is functioning correctly.
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Commissioning Procedure- BMS Configuration Before commencing the commissioning procedure, ensure the ‘Building Management Systems (BMS/BAS)’ installation procedure has been completed as stated on page 60. If the system is comprised of single or multiple standalone heat pumps, perform this procedure for each heat pump. Each heat pump will have its own BMS card. Configure BMS settings from the display of the heat pump.
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Open the heat pump enclosure and check the BMS card. The BACnet MS-TP card features a button (PUSHBUTTON) and two indicator lights (STATUS LED and NETWORK LED). Functions of the button: When starting up the BACnet MS-TP, this is used to select, for network communication, whether to use the factory parameters or the user parameters In normal operation, reboots BACnet MS-TP without needing to disconnect the power...
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Configuration: BMS Interface card BACnet TCP/IP Ethernet Go to BMS configuration (will time out after 5 minutes if no buttons pressed) Change the settings for BMS configuration from the display menu as mentioned below. Address: No change required (address is irrelevant for this card). Protocol: CAREL Speed: 19200 (this value is set from factory to communicate between heat pump and BMS card)
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Refer to the parameter tables below for BMS: Analog variables Description Default Category UOM Read/Write Variable name Address reading from input 1 Default -3276.8 3276.7 Probe_Value_1 Hot Entering water Sensor reading from input 2 Default -3276.8 3276.7 Probe_Value_2 Hot Leaving water Sensor reading from input 3 Default -3276.8...
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Description Default Category UOM Read/Write Variable name Address Superheat valve Comp 4 Default -72.0 324.0 Superheat_C4 Control Temperature Default °C -99.9 99.9 Ctrl_temp Outside Air Temperature Default -99.9 99.9 Entering water temperature Default °C -99.9 99.9 EW_temp Leaving water temperature Default °C -99.9...
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Integer variables Description Default Category UOM Min Direction Variable name Address type of tariff - timeband 0 week end Default trfw_0 type of tariff - timeband 1 week end Default trfw_1 type of tariff - timeband 2 week end Default trfw_2 type of tariff - timeband 3 week end Default...
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Description Default Category UOM Min Direction Variable name Address Compressor 1 Hour run counter (low) Default Comp_T_Hours_L_1 Compressor 1 Hour run counter Default Comp_T_Hours_H_1 (high) Compressor 2 Hour run counter (low) Default Comp_T_Hours_L_2 Compressor 2 Hour run counter (high) Default Comp_T_Hours_H_2 Compressor 3 Hour run counter (low) Default...
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Digital variables Description Default Category UOM Direction Variable name Address Digital Input 1 Default Din_1 Digital Input 2 Default Din_2 Digital Input 3 Default Din_3 Digital Input 4 Default Din_4 Digital Input 5 Default Din_5 Digital Input 6 Default Din_6 Digital Input 7 Default Din_7...
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Description Default Category UOM Direction Variable name Address Select if din 6 is Compressor Overload Default Sel_dred_ol or DRED remote / maintenance enable of Default Comp1_En compressor 1 remote / maintenance enable of Default Comp2_En compressor 2 remote / maintenance enable of Default Comp3_En compressor 3...
TO TURN OFF THE WATER HEATER If it is necessary to turn off the water heater on completion of the installation, such as on a building site or where the premises are vacant, then: • Switch off the electrical supply at the isolating switch to the water heater. •...
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Alarm light on heat pump controller If the alarm light is flashing RED, check the alarm by pressing the alarm button. Phone your nearest Rheem Service Department or Accredited Service Agent (or Service Centre in NZ) to inform about the alarm.
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• Heat pump starts then turns off soon after This could be caused by: Insufficient water flow rate through heat exchanger. Check pipe sizing per chart, check obstructions, check lines and pump are bled, check pump is operating, check temperature rise across inlet and outlet. Note: Tanks and heat pumps are to be manifolded in Equa-Flow.
AUTOMATIC DEFROST The Rheem Commercial Heat Pump installation can be configured in a number of ways depending on the requirements of the individual installation. Ice may begin to form on the evaporator when the air temperature falls below 7°C, and this will reduce the heat pump efficiency. The water heating system can be designed to operate in one of two scenarios in low ambient temperature conditions.
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