Royal SCRIPTOR II Operation Manual page 29

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WARRANTY, REGISTRATION & TECHNICAL SUPPORT
PLEASE FILL OUT AND RETURN THE PRODUCT REGISTRATION CARD INCLUDED WITH
YOUR NEW ROYAL PRODUCT OR FILL OUT THE PRODUCT REGISTRATION FORM ON THE
ROYAL WEB PAGE AT:http://www.royal.com.
BE SURE TO KEEP A COPY OFYOUR SALES RECEIPT!
STANDARD WARRANTY
ROYAL CONSUMER INFORMATION PRODUCTS, INC. ("Royal"), at 1160 U.S. Highway 22 East,
Suite 301 Bridgewater, NJ 08807 USA WARRANTS that your NEW Product is free of defects of
workmanship and materials. If there is a defect or malfunction of this product, Royal will repair it free
of charge as follows:
PARTS: New or comparable rebuilt parts in exchange for defective parts for 180 DAYS
from date of customer purchase .
LABOR: Royal provides labor warranty for 180 DAYS from date of end-user purchase.
Product must be sent postage prepaid and insured to Royal in accordance with the
warranty procedures outlined below. At completion of the repair, the consumer will
be responsible for return shipping charges from Royal, and for any parts or services
no longer covered under warranty.
This warranty does not apply to persons who purchased this product second-hand or used.
This warranty does not include adjustments, parts and/or repairs required by circumstances beyond
the control of Royal, including but not limited to fire or other casualty, accident, neglect, abuse,
misuse, abnormal use or battery leakage damages.
THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN. AFTER THE
PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR
IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND
FITNESS FOR PARTICULAR PURPOSE. Royal shall NOT be held liable for CONSEQUENTIAL
DAMAGES resulting from any failure, defect or malfunction of this product. Some States do not allow
limitations on how long an implied warranty lasts and some States do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations may not apply to you.
WARRANTY PROCEDURES
TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
Please do the following:
1.
Send a copy of your original sales receipt showing original purchase date along with
your mailing address and a note describing the nature of the problem to:
Royal Consumer Information Products, Inc.
Warranty Processing
50 Hilton Street
Easton, PA 18042-7391 USA
Do Not Return the Product to This Address!
2. You will receive a return authorization number within 7-12 business days from the date
your return request is received if it is determined that there is a basis for a replacement
product. The return authorization form you receive will list the return procedures,
applicable charges, if any, and the correct sh ipping address for the returned product.
PRODUCT SUPPORT HOTLINE:
For questions on use of this product or this warranty call in US and Canada 1-800-272-6229 or in
Mexico call +(52-55)-53-33-1333), Monday through Friday during normal business hours. You can
also e-mail Royal at: hotline@royal.com