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Summary of Contents for Quantronix CubiScan 110
- Page 1 CubiScan ® Operations and Technical Manual Version 1.0 Quantronix, Inc. Cubing and Weighing Systems 380 South 200 West P.O. Box 929 Farmington, Utah 84025 U. S. A. Phone (801) 451-7000 Fax (801) 451-0502 email: info@cubiscan.com...
- Page 2 CubiScan software and firmware are protected by international and domestic copyrights. CubiScan 110 measurement products are protected by one or more of U.S. Patent Re42,430 and foreign patents. Another foreign patent is pending. This document copyright © 2011 by Quantronix, Inc. All rights reserved.
- Page 3 In the event of the occurrence of a claim under this warranty, the Buyer shall have a duty to promptly notify Quantronix in writing of the nature and specifics of the claimed defect. Failure to so notify shall void this war- ranty.
- Page 4 WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. This statement sets forth the full extent of Quantronix’ liability for breach of any warranty or deficiency in connection with the sale or use of the product. No employee or representative of Quantronix is authorized to change this warranty in...
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Page 5: Table Of Contents
Calibrating the Sensors........31 CubiScan 110... - Page 6 Ethernet (TCP/IP) Cable Pin Assignments ......50 CubiScan 110 Command Set ........51 Continuous Measure .
- Page 7 ..........81 CubiScan 110...
- Page 8 CubiScan 110 in Packing Crate ........
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Page 9: Chapter 1 Product Description
The load cell, frame, and sensor housings are made of forged and machined aluminum. The CubiScan 110 is easy to set up, operate, and maintain. Its sim- ple design and extreme accuracy coupled with intelligent, self-con- tained circuitry make the CubiScan 110 a valuable weighing/mea- suring tool. -
Page 10: Figure 1 Cubiscan 110
Product Description The CubiScan 110 was calibrated at the factory, but may require recalibration due to handling during shipping. Complete calibration instructions for the CubiScan 110 are provided in Chapter 4 “Cali- bration.” Figure 1 CubiScan 110 CubiScan 110... -
Page 11: Specifications
(76 x 60 x 91 cm) Dimension Increment: 0.1 in (0.2 cm) Maximum Package Weight: 100 lb (45 kg) Weight Increment: 0.1 lb (.05 kg) Environmental Operating Temperature: 40° to 104° F (5° to 40° C) Humidity: 0 to 90% non-condensing CubiScan 110... - Page 12 10-BaseT Ethernet TCP/IP port See Appendix A for communications protocol and setup parame- ters. Qbit™, QbitTCP software can be used to configure (through the RS-232-C port) the CubiScan 110 for TCP/IP communication. Contact Quantronix for information. Load Cell The load cell is made of forged, machined and anodized aluminum, environmentally sealed up to IP65 levels Dual bridge 350 Ohm strain gage.
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Page 13: Chapter 2 Setup
Chapter 2 Setup This chapter provides instructions for setting up the CubiScan 110. Please read these instructions completely before attempting to set up the CubiScan. Perform the steps to set up the CubiScan in the fol- lowing order: • Unpack the CubiScan (page 5) •... -
Page 14: Figure 2 Cubiscan 110 In Packing Crate
Unpacking Setup Figure 2 CubiScan 110 in Packing Crate 2. From the side of the crate, remove the screws holding the wood packing bar, and remove the wood bar from the crate. Figure 3 Removing Wood Packing Bar CubiScan 110... - Page 15 4. Gently lift the CubiScan from the crate (this may require two people). If, after unpacking, you discover any damage to the CubiScan 110, contact the carrier immediately. Remove any tape or ties used to fasten cables to the scale platter for shipment.
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Page 16: Setting Up The Back Panel
Take the following steps to attach the back panel and connect the sensor cables. 1. Using the 5 mm hex wrench provided, remove the four socket head cap screws from the back of the CubiScan. Figure 4 Removing the Back Cap Screws CubiScan 110... -
Page 17: Figure 5 Loosening The Hinge Cap Screws
4. Reinsert the four cap screws that you removed in step 1 through the holes in the back panel into the holes in the back of the scale platter, and tighten the screws. 5. Tighten the two hinge socket head cap screws that you loosened in step 2. CubiScan 110... -
Page 18: Figure 6 Plugging In The Length Sensor Cable
Setting Up the Back Panel Setup 6. Insert the plug on each length sensor cable into its socket on the back (at each end) of the CubiScan (see Figure 6). Figure 6 Plugging in the Length Sensor Cable CubiScan 110... -
Page 19: Adjusting The Shipping Bolts
Five shipping bolts are located on the CubiScan base to anchor the scale to the base. The bolts must be tightened after shipping for proper operation of the scale. 1. Gently tip the CubiScan onto the back panel to expose the bot- tom of the scale. CubiScan 110... -
Page 20: Figure 8 Adjusting The Shipping Bolts
MPORTANT This step is critical for proper scale function. Figure 8 Adjusting the Shipping Bolts 3. Gently tip the CubiScan back to its upright position. CubiScan 110... -
Page 21: Placement And Leveling
Figure 9 Bubble Level 2. Adjust the five leveling feet under the CubiScan to level the scale. Make sure all feet are touching the supporting surface. The CubiScan does not have to be perfectly level to weigh accu- rately. CubiScan 110... -
Page 22: Connecting To A Computer Or Network
Connecting to a Computer or Network Setup Connecting to a Computer or Network To operate the CubiScan 110, you can connect it to a computer or a network, or you can use the control panel, as follows: • Connect it to a PC or compatible computer through the RS-232-C serial port on the back of the control panel. -
Page 23: Connecting To A Network (Optional)
(RS-232-C) Cable Pin Assignments” on page 49. Connecting to a Network (Optional) You can connect the CubiScan 110 to a network through a standard 10-BaseT Ethernet TCP/IP port. You will need a standard Ethernet cable with RJ-45 connectors (see “Ethernet (TCP/IP) Cable Pin Assignments”... -
Page 24: Figure 10 Ethernet Cable Connector
TCP/IP command protocol and setup param- eters. Contact Quantronix if you need additional assistance. When it is turned on, the CubiScan 110 will recognize the cable connection and, if configured correctly, will respond to a connection request from the host. -
Page 25: Connecting Power
CubiScan 110, as follows: 1. Make sure there are no packages or other objects on the Cubi- Scan platform. 2. Turn on the CubiScan 110 via the power strip (see “Connecting Power” above). The CubiScan performs self-calibration and diagnostic proce- dures that take about 15 seconds. -
Page 26: Installing Qbit (Optional)
A CD-ROM is provided containing the applicable version(s) of the Qbit software program, which can be used to operate the CubiScan 110. QbitTCP is a Qbit application for configuring the Cubiscan 110 (through the RS-232-C port) for TCP/IP communication. The Qbit User Guide, located on the CD-ROM, provides instruc- tions for installing and using Qbit. -
Page 27: Setup Checklist
(if applicable)? (page 14) Is the CubiScan connected to power? (page 17) If you are using Qbit to operate the CubiScan 110, has the soft- ware been copied onto your computer's hard-disk drive? (Refer to the Qbit User Guide for information.) - Page 28 Setup Checklist Setup Notes CubiScan 110...
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Page 29: Chapter 3 Operation
1. Make sure there are no packages or objects on the CubiScan platform. 2. Turn on the CubiScan 110 via the power strip. The CubiScan performs self-calibration and diagnostic procedures that take about 15 seconds. Do not touch the CubiScan platform dur- ing these 15 seconds. -
Page 30: Cubing And Weighing Using Qbit
Cubing and Weighing Using the Control Panel All controls and displays for the CubiScan 110 are located on the control panel at the front of the base. If a computer is not connected, you can use the control panel to cube and weigh packages. Measure- ments and weight cannot be recorded;... -
Page 31: Figure 11 Cubiscan 110 Control Panel
Operation Cubing and Weighing Using the Control Panel Figure 11 CubiScan 110 Control Panel If you have not already done so, remove the thin protective film that covers the CubiScan control panel. Peel it back from one of the cor- ners using your fingernail, and then pull it off. - Page 32 Do not lean on or touch the CubiScan platform or the package while a package is being cubed and weighed. Any kind of contact with the platform during the measurement process can alter the weight or sensor reading. CubiScan 110...
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Page 33: Measuring Odd-Shaped Packages
“cube-like” packages (packages that are square or rectangular) with a distinct width, length, and height. Packages that have odd shapes or irregular surfaces may be measured using the CubiScan 110; however, the dimensions will be determined by the closest straight edge or corner and may not accurately represent the actual width, height, and length of the package. - Page 34 Measuring Odd-Shaped Packages Operation Notes CubiScan 110...
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Page 35: Chapter 4 Calibration
Chapter 4 Calibration This chapter provides instructions for calibrating the CubiScan 110. The CubiScan 110 is calibrated at the factory; however, some cir- cumstances in which recalibration may be required include the fol- lowing: • Calibrate the CubiScan 110 if you have problems cubing and weighing after assembly and setup. -
Page 36: Calibrating Using The Control Panel
CubiScan's control panel. For instructions on cal- ibrating the CubiScan using Qbit, refer to the Qbit User Guide. All controls and displays for the CubiScan 110 are located on the control panel at the front of the base. For information on the con- trols and indicators, refer to “Cubing and Weighing Using... -
Page 37: Preparing The Cubiscan For Calibration
Calibration Calibrating Using the Control Panel Preparing the CubiScan for Calibration To prepare the CubiScan 110 for calibration, proceed as follows. 1. Turn off the power switch (on the power strip), and disconnect the power cord from the power strip. -
Page 38: Figure 12 Controller Dip Switch
9. Plug the power cord back into the power strip, and turn it on. After running self-diagnostics (about fifteen seconds), the CubiScan 110 is in calibration mode. CubiScan 110... -
Page 39: Calibrating The Sensors
, and the DIM-FACTOR window displays a command 12.0 code of 5. Place the calibration block on the platform and slide the 12" side against the back panel with the end against the left length sensor (when looking from the front) as shown below. CubiScan 110... -
Page 40: Figure 13 Calibration Block Placement For Right Length Sensor
Calibration Block Placement for Right Length Sensor 6. Press . The LENGTH window displays <msr> 12.0 7. Slide the calibration block to the other side so that the end is against the right length sensor, as shown below. CubiScan 110... -
Page 41: Figure 14 Calibration Block Placement For Left Length Sensor
. The WIDTH window displays <msr> 12.0 9. Turn the calibration block so that it is pointing toward the front with the end against the back panel, and place it in the center of the platform, as shown below. CubiScan 110... -
Page 42: Figure 15 Calibration Block Placement For Width Sensor
Calibration Block Placement for Width Sensor 10. Press . The HEIGHT window displays <msr> 12.0 11. Turn the calibration block up so that it is standing on its end in the center with the 12" side against the back panel, as shown below. CubiScan 110... -
Page 43: Figure 16 Calibration Block Placement For Height Sensor
. The LENGTH, WIDTH, and HEIGHT windows will display the calibration block dimensions. This completes sensor calibration. If you need to calibrate the scale, refer to the next section for instructions. To prepare the CubiScan for operation, refer to page 37 for instructions. CubiScan 110... -
Page 44: Calibrating The Scale
Do not disturb the CubiScan until the WEIGHT window dis- plays the calibration weight (the weight of the last test weight used to calibrate the scale). 5. If the calibration weight displayed matches the test weight you are using, proceed to the next step. CubiScan 110... -
Page 45: Preparing For Operation
1. Turn off the power switch (on the power strip), and disconnect the power cord from the power strip. 2. Carefully pull the controller box forward out of the base until you can remove the cover. 3. Slide the controller box cover off to expose the DIP switch. CubiScan 110... - Page 46 7. Tip the front of the CubiScan up enough to reach under and plug the RS-232 serial cable back into the connector on the right side of the controller box, and tighten the thumb screws. 8. Plug the power cord back into the power strip, and turn it on. CubiScan 110...
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Page 47: Maintenance
Maintenance This chapter provides information on the care and maintenance of the CubiScan 110. Routine maintenance and careful handling will help keep the CubiScan 110 in good operating condition and prevent service calls or repairs. Precautions Do not put packages on the platform that are known to be over 100 pounds (45 kg). -
Page 48: Removing The Controller Box
Doing so may result in damage. Removing the Controller Box If you suspect a problem with the CubiScan 110 controller, first review the Troubleshooting chapter and take any recommended action. If the problem persists, contact Quantronix Technical Assis- tance at (801) 451-7000 for assistance. -
Page 49: Figure 17 Removing The Controller Box
To remove the load cell connector, turn the screws to loosen the connector, and pull it straight out. • To remove the power connector, take hold of the connector close to the panel, and pull it straight out using even pressure. CubiScan 110... - Page 50 Removing the Controller Box Maintenance Notes CubiScan 110...
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Page 51: Troubleshooting
After installation, most problems are caused either by incorrect cabling or because the system setup is not correct. If you are having problems with the CubiScan 110, first verify that all cables attached to the controller box inside the base (serial communications cables, sensor cables, power cord, Ethernet cable, load cell cable) are fully seated and secure (locking rings, clips, or screws). -
Page 52: No Response When You Turn Power On
No Response When You Turn Power On Troubleshooting No Response When You Turn Power On If there is no response when you power on the CubiScan 110, do the following: 1. Verify that the power strip is “live” and that the AC power cord is properly and securely connected to the power strip. -
Page 53: Computer Error Messages
TCP/IP communication? (QbitTCP software is used to con- figure the CubiScan through the RS-232-C port.) 6. Is there a problem with the CubiScan 110? Perform the Status function in Qbit to check the status of the CubiScan. 7. Is there a problem with the computer or network? Refer to your computer manual for information on troubleshooting the com- puter, or contact your network administrator. -
Page 54: Control Panel Error Messages
If error code 01 is displayed in any window on the control panel, it may imply a problem that can be easily corrected. If, after following the suggestions below, the error code continues to be displayed, contact Quantronix for assistance. Length, Width, If timeout error 01 appears in the LENGTH, WIDTH, or HEIGHT... -
Page 55: Weight
Other Error Codes If any of the following error codes appear in any display window on the control panel repeatedly, make note of the error code and contact Quantronix for assistance. Zero error -02- Load cell dead weight -03-... - Page 56 Control Panel Error Messages Troubleshooting Set password -20- Define Password -21- External Interrupt -22- CubiScan 110...
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Page 57: Appendix A Communications Protocol
Communications Protocol This appendix contains the cable pin assignments and command set description for the interface between the CubiScan 110 and a host computer via a serial RS-232 connection as well as for the interface between the CubiScan 110 and a network via an Ethernet TCP/IP connection. -
Page 58: Ethernet (Tcp/Ip) Cable Pin Assignments
None Data Bits Start Bits Stop Bits Ethernet (TCP/IP) Cable Pin Assignments The CubiScan 110 Ethernet port uses the 10-BaseT TCP/IP commu- nications protocol. The following table shows the Ethernet RJ-45 connector pin assignments. RJ-45 Connector Pin Assignments Signal Description... -
Page 59: Cubiscan 110 Command Set
When a NACK is sent by the CubiScan, the operation associated with that command is aborted due to the error. The CubiScan 110 recognizes the following commands from the command set for both a serial and Ethernet connection. CubiScan 110... -
Page 60: Continuous Measure
CubiScan 110 Command Set Communications Protocol Continuous Measure This command toggles on or off a continuous measure mode. The readings transmitted are Length, Height, Width, and Weight. Both dimensions and counts are transmitted. Description Type Range ASCII Command Format Start of Text... - Page 61 Communications Protocol CubiScan 110 Command Set Description Type Range ASCII Comma Alpha Weight Identifier Alpha Weight Numeric 000.00-999.99* Comma Alpha Dim. Wgt. Identifier Alpha Dim. Weight Numeric 000.00-999.99* Comma Alpha Wgt./Dim.Wgt Unit Alpha (E/M) 45h or 4Dh Comma Alpha Factor Identifier...
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Page 62: Dimension Calibration
CubiScan 110 Command Set Communications Protocol Dimension Calibration This function is required when one of the sensors is replaced or moved, when a new controller is installed, or for routine calibration. This command causes the CubiScan to reply with a dimension cali- bration code each time it is issued. -
Page 63: Dimension Units
Communications Protocol CubiScan 110 Command Set Dimension Calibration Code Descriptions: DA01 Clear the CubiScan DA02 Place 12" target against left sensor facing RIGHT DA03 Place 12" target against right sensor facing LEFT DA04 Place 12" target against back panel facing FRONT DA05 Place 12"... -
Page 64: Factor Toggle
CubiScan 110 Command Set Communications Protocol Description Type Range ASCII Neg. Acknowledge Alpha End of Text Control (ETX) Carriage Return Control (CR) Line Feed Control (LF) Factor Toggle This command is used to set the dimensional factor to either domes- tic or international. -
Page 65: Location Id/City Code
Communications Protocol CubiScan 110 Command Set Description Type Range ASCII End of Text Control (ETX) Carriage Return Control (CR) Line Feed Control (LF) Location Id/City Code This command is used to set the CubiScan location identification. This data is stored in permanent memory and need only be set once for each CubiScan 110. -
Page 66: Measure
CubiScan 110 Command Set Communications Protocol Description Type Range ASCII End of Text Control (ETX) Carriage Return Control (CR) Line Feed Control (LF) Measure Receipt of this command causes the CubiScan to measure and weigh the package in the measuring field. The CubiScan immedi- ately formats the data collected and transmits it to the host com- puter. - Page 67 Communications Protocol CubiScan 110 Command Set Description Type Range ASCII Width Numeric 000.0-999.9* Comma Alpha Height Identifier Alpha Height Numeric 000.0-999.9* Comma Alpha Dimension Unit Alpha (E/M) 45h or 4Dh Comma Alpha Weight Identifier Alpha Weight Numeric 000.00-999.99* Comma Alpha Dim.
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Page 68: Scale Calibration
CubiScan 110 Command Set Communications Protocol Description Type Range ASCII Corner Sensor / Measure / Alpha (C/M/Z) 43h or 4Dh Zero Error End of Text Control (ETX) Carriage Return Control (CR) Line Feed Control (LF) * This field may contain underscores, dashes, or tildes indicating an under, unstable, or over error condition, respectively. -
Page 69: Test
Communications Protocol CubiScan 110 Command Set Description Type Range ASCII Identifier Numeric (00-99) End of Text Control (ETX) Carriage Return Control (CR) Line Feed Control (LF) Negative Acknowledge Format Start of Text Control (STX) Scale Calibration Alpha Neg. Acknowledge Alpha... -
Page 70: Units
CubiScan 110 Command Set Communications Protocol Description Type Range ASCII End of Text Control (ETX) Carriage Return Control (CR) Line Feed Control (LF) Acknowledge Format Start of Text Control (STX) Self Test Command Alpha Acknowledge Alpha Identifier Numeric (00-99) End of Text... - Page 71 Communications Protocol CubiScan 110 Command Set Description Type Range ASCII Carriage Return Control (CR) Line Feed Control (LF) Acknowledge Format Start of Text Control (STX) Units Command Alpha Acknowledge Alpha Dimension Units Alpha (E/M) 45h or 4Dh Weight Units Alpha...
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Page 72: Values
CubiScan 110 Command Set Communications Protocol Values This command causes the CubiScan to report all of its internal parameters. This is useful for troubleshooting. Description Type Range ASCII Command Format Start of Text Control (STX) Values Command Alpha End of Text... - Page 73 Communications Protocol CubiScan 110 Command Set Description Type Range ASCII Height CPI Numeric 0000-9999 Comma Alpha Length 1 Blanking Numeric 0.00-9.99 Comma Alpha Length 2 Blanking Numeric 0.00-9.99 Comma Alpha Width Blanking Numeric 0.00-9.99 Comma Alpha Height Blanking Numeric 0.00-9.99...
- Page 74 CubiScan 110 Command Set Communications Protocol Description Type Range ASCII Length 2 Wait Time Numeric 000-999 Comma Alpha Width Wait Time Numeric 000-999 Comma Alpha Height Wait Time Numeric 000-999 Comma Alpha Model Number Alpha “50” / “100L” Comma Alpha...
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Page 75: Weight Units
Communications Protocol CubiScan 110 Command Set Weight Units This command is used to set the weight units to either English (pounds) or metric (kilograms) mode. Description Type Range ASCII Command Format Start of Text Control (STX) Wgt. Unit Command Alpha... -
Page 76: Zero
CubiScan 110 Command Set Communications Protocol Zero This command should be issued periodically to force the CubiScan to perform internal compensations to adjust to changes in tempera- ture and humidity. This command should only be issued when the measuring field is free of packages! Never issue this command when a package is present in the measuring field. -
Page 77: Tcp/Ip Communications Setup Command Set
RS-232-C serial communications port using the following commands. Set Port This command is used to set the CubiScan 110 TCP port number. In TCP/IP networks, port numbers are used to distinguish between dif- ferent logical channels on the same network interface on the same computer. -
Page 78: Read Port
(ETX) Carriage Return Control (CR) Line Feed Control (LF) Read Port This command is used to read the current TCP Port number setting from the CubiScan 110. Description Type Range ASCII Command Format Start of Text Control (STX) CubiScan 110... -
Page 79: Set Ip Address
Control (LF) Set IP Address This command is used to set the CubiScan 110 IP address. The IP address, or Internet address, is usually expressed in “dot” notation; for example, “121.43.6.234.” The first three groups of numbers (e.g., 121.43.6) are usually specific to the network to which you are... - Page 80 TCP/IP Communications Setup Command Set Communications Protocol connecting. The last number (e.g., 234) is specific to a particular CubiScan 110. Consult your network administrator to obtain an available IP address. Description Type Range ASCII Command Format Start of Text Control...
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Page 81: Read Ip Address
Communications Protocol TCP/IP Communications Setup Command Set Read IP Address This command is used to read the current IP address setting from the CubiScan 110. Description Type Range ASCII Command Format Start of Text Control (STX) Read Command Alpha IP Address Command... -
Page 82: Set Subnet Mask
Control (LF) Set Subnet Mask This command is used to set the CubiScan 110 subnet mask. The subnet (sub-network) is a separate part of an organization’s network. A subnet address tells the network’s router where on the network to send incoming packets of information. Subnet masking allows the router to move packets more quickly. -
Page 83: Read Subnet Address
(ETX) Carriage Return Control (CR) Line Feed Control (LF) Read Subnet Address This command is used to read the current subnet mask setting from the CubiScan 110. Description Type Range ASCII Command Format Start of Text Control (STX) Read Command... -
Page 84: Set Gateway Address
Set Gateway Address This command is used to set the network gateway address on the CubiScan 110. It can be the address of a network server or router and is expressed in “dot” notation. Consult your network adminis- trator to obtain the network gateway address. -
Page 85: Read Gateway Address
(ETX) Carriage Return Control (CR) Line Feed Control (LF) Read Gateway Address This command is used to read the current gateway address setting from the CubiScan 110. Description Type Range ASCII Command Format Start of Text Control (STX) Read Command... -
Page 86: Set Inactivity Timeout
Control (LF) Set Inactivity Timeout This command is used to set the CubiScan 110 Ethernet inactivity timeout. When a network connection has been established, if the network cable is disconnected or the user leaves the CubiScan for a period of time, the network connection is dropped by the CubiScan. - Page 87 Carriage Return Control (CR) Line Feed Control (LF) Negative Acknowledge Format Start of Text Control (STX) Set Command Alpha Timeout Command Alpha Neg. Acknowledge Alpha End of Text Control (ETX) Carriage Return Control (CR) Line Feed Control (LF) CubiScan 110...
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Page 88: Read Inactivity Timeout
Carriage Return Control (CR) Line Feed Control (LF) Negative Acknowledge Format Start of Text Control (STX) Read Command Alpha Timeout Command Alpha Neg. Acknowledge Alpha End of Text Control (ETX) Carriage Return Control (CR) Line Feed Control (LF) CubiScan 110... - Page 89 Serial Communications Cable, 10 ft. * 11555 Power Supply, 12 VDC, 44 Watt * 10083 Cord, AC Power * 10273 Calibration Block, 12" x 5" x 3.6", Black Q0131700 Sensor Cable Assembly, 2 ft. Q0132300 Sensor Cable Assembly, 5.5 ft. * recommended spares CubiScan 110...
- Page 90 Parts List Notes CubiScan 110...
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